Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Amazing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling. The tech is amazing on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gr00vy, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Always out of stocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its absolutely awesome headphones for the last piece in the store
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NogivennameD, Thank you for giving the WH-1000XM4 a perfect rating! We're glad you were able to get a pair. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING headphones! I upgraded from a pair of over the ear, wireless Beats and it was the best choice I made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imelduhh, You chose the best brand and we are glad you like your new wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing quality headphones a lot better then Apple!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RJGillespie, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
the best headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones you can buy. quality in everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewO,
Amazing! We are so happy to know your satisfaction with the incredible sound & quality of WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Noise cancellation on point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancellation on these are excellent sound is excellent I think they’re a little overpriced but I like them a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kc89, choosing these headphones will definitely be worth it! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my favorite store and these head phones are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AldenE,
We're thrilled you're loving your WH-1000XM4 headphones! It's fantastic to hear that they're amazing. Thanks for choosing Sony. -Eliab
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wearing them transports you to a different dimension
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javitachi, That's awesome! We're truly happy to hear you're having an enjoyable experience with your WH-1000XM4 Wireless Noise Canceling Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality of the headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Excellent choice of headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. And cancels noise great - without shutting you totally off from the world.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TustinGuy,
Perfect! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They’re good for using in loud environments
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gschoen, we're glad you love our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Too good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nought them for my daughter. She ne er takes them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating! We're glad that your daughter enjoys them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! -Craig
Headphone you must buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphone. You should buy it as it really sound good. Worth the money and still cheaper than apple hahaa
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shivam, You've made the right choice! We're glad to hear you feel that the excellent sound quality of the WH1000XM4 is worth its price. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price for what the quality of the headphone definitely reccomend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natebag96,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality at a fair price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared this to the Bose product and Sony won. The ease of use is incredible. The sound quality is worth every penny.
I would recommend this to a friendComfortable headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are sleek, not a lot of buttons. On the other hand the headphones controls are sensitive to touch and I unintentionally activate controls alot. Just something to get used to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FitnessFan, Thank you for taking the time to review the WH-1000XM4 Wireless Noise Cancelling Headphones. Your wireless headphones have a touch sensor control located on the right part of your headphones that you can tap or swipe to listen to ambient sound and control music playback and phone calls without using the buttons. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing this feedback. Jay
Comfortable great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and excellent sound. As with any of these types you do get a suction fit so it makes your ears sweat. Price you pay for good sound. Being able to pair to two devices simultaneously is a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noodles25,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. The noise canceling is the best I’ve had in a pair of headphones. It makes plane rides enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrishGiants28,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good. Ability to adjust Noise cancelling levels is awesome. Overall great product by Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AKV1,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Jammin' on the mower
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headgear. Works great on the lawn mower. I picked up a second pair so my wife could have her own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Andy,
Thanks for the comments and for the 5-star rating! It’s amazing to hear that our product has exceeded your expectations! We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an excellent day!
-DiegoV
Work great, connect to both tv and phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I need to read the technicals to understand touch functions. Connected seamlessly to the television. Allows connection to two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FLPeach, You definitely made the right choice with these headphones. We're so delighted to hear that you like the outstanding sound quality, Multipoint feature, and overall performance of the Headphones. We have valuable information and instructional videos available to help you navigate the Touch Sensor Control Panel on the WH-1000XM4 headphones. You can find everything you need by following this link: https://www.sony.com/electronics/support/articles/00204192. Thank you for choosing Sony! -Jess