Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Awesome Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable! Great audio and noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helamon, we're glad you like the comfort, sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and the noise cancellation is amazing. Unfortunately they were too big for my wife.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donny, Thank you for taking the time to review the WH-1000XM4. Good to know you point out the excellent noise canceling feature and audio quality that are noteworthy. We value your input regarding the fit and appreciate the feedback. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphone systems outstanding, the music is so clear hearing every beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FromChesapeake757, Thanks for the review. We're glad you love the clear sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
AMAZING NOISE CANCELLING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sensitive to turn on and off. The scroll options are a bit hard to control. Noise cancelling and sound quality amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaR, we're glad you like the noise canceling and sound quality of our product. We're sorry to hear that you have an issue with the controls of your SONY unit. Please check this link to isolate the issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752781.html?search=controlling
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Game changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a game changer! Sound is great and the interface is just what we have been waiting for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dreg1963, You chose the best brand and we are glad that you like them! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Vincent
Highly Recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and they are AMAZING! Sound quality surpassed my expectations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SatisfiedCustomer22,
We appreciate the 5-star rating! It's good to know that you're happy with your purchase and it is living up to your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony!
Regards,
David
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Good for sitting and listening. If you bend over it may fall of your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WendyK,
Thank you for your feedback and for purchasing our WH1000XM4. We're glad that you like the audio quality of our XM4. Thank you for choosing Sony! - Marco
An upgrade from last model!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved sound quality and features compared to the M3 model. Love the dimmable sound feature when voices are registered
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amber,
Awesome! We're glad that you're enjoying the amazing features of the headphones particularly the sound quality and Speak-to-Chat function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great NC headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is geat with these, and sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer91, Awesome! We're glad you're enjoying the great noise cancelling and sound quality of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great sound! Love the ease of features to make for a great overall experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanA,We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great sound quality and features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are truly amazing. Sound quality is very good. The multiple devices features are something I really like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoneman411,
Awesome! We're glad that you're enjoying the sound quality and multipoint function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sound and looks. Other family members are interested in purchasing Sony-WH-1000XM4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alvin, Amazing! We're glad that you appreciate the quality of this WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Best head phones ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best head phone I ever had clear and just a great sond
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ballman, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Sony 1000XM4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I enjoy all the cool features and the noise canceling is perfect. Just as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MNK87, Awesome! We're glad that you are enjoying the cool features and noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Dope product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling sound it provided when I wear it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJohnson, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. No doubt one of the best. Will recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorC, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough, Good enough, Good enough, Good enough,Good enough,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrvingP,
That's a very concise review, and we're happy to take "Good enough" five times as a strong endorsement! We're thrilled the WH-1000XM4 headphones are meeting your needs, whether you're enjoying the industry-leading noise canceling, the excellent sound quality, or the comfortable fit for all-day listening.
Thanks for choosing Sony.
Best regards, Eliab
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing! First time getting over ear and if I buy another pair it’ll be a upgrade from Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roman, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
clouds on my ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good, my ears are thankful for these headphones because they are so comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kateharvey, Were glad to hear that you are comfortable using the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Nat83
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the airplane, biggest thing is remembering to adjust settings according to environment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nat83, Great! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, Carl