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$348.00

Customer reviews

Rating 4.7 out of 5 stars with 12533 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 12,533 reviews
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. My priority when doing just about anything. Love the volume, bass, noise cancellation and no shocking when sweating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinktacular, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the feel. I have the M5s and these are just as good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis, Amazing! We're thrilled to hear you love the sound and feel of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony = one of the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I bought my girlfriend a pair of Klipsch on-ear headphones a few years ago that she used mostly for flights. Her ears would get sore, so I decided to give my brother the Klipsch and buy her a set of these. She loves them. They sound a bit better and have noise-cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RTGOD,

      You made the right choice in upgrading to the Sony WH1000XM4! We're glad that your girlfriend is enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. I have an old version of Sony noise-cancelling headphones and was very please with their performance. But THESE are way better. The size, the quality, the way they hug your ears (you tend to forget you are wearing them) is awesome. I truly recommend them. The sound quality is beyond perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony XM4 Over the Ear NC Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding, comfortable headphones. Useful for travel, music, and conference calls. Great call quality. Effortless connection to multiple devices. Noise canceling works great - highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2FakeHipsDontLie,

      Fantastic! We are extremely pleased to know your satisfaction with amazing performance of the WH-1000XM4. We truly appreciate your recommendation!

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you very much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    best to get on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what you’re getting, this is in line with the more premium wireless headphones however I cannot justify the msrp. I would say wait for this pair to go on sale if you really want it. There are more cheaper options but this is one of the best wireless headphones you can get on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Thanks for sharing your 5-star review and experience with the Sony WH1000XM4. You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    AMAZING headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones. I use them for just about everything. The noice canceling is by FAR the best i have had. I can go walking next to traffic and not hear a single noice. I'vebeen on planes and couldn't even hear the planes taking off. If you need a pair of headphones to block out your kids or your nagging wife, these are for you. Block out the world abs just be with your intrusive thoughts with these headphones. I actively show people these headphones and have talked people to bordem about them. I try and get everyone I show them to to but a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atreyu, Fantastic! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazong so is the battery life, but sound horrible when paired with my ps5 or as soon as i start a game on my pc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, LindsayV! We're glad you like the sound quality and battery life of the headphones. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome Sony headphones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Very comfortable. I strongly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioM,

      Perfect! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Works Wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Noise cancelling works well and sounds amazing. Only connects to two devices at a time which is understandable, but limiting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsmaelV, we're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret buying these headphones because they are exactly what I was looking for. They have noise cancellation, great sound quality and they’re really comfortable when they are worn. I would recommend buying these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user601210, thank you for taking the time to share your thoughts with us!
      We are thrilled to hear that the WH-1000XM4 headphones are exactly what you were looking for! It brings us great satisfaction to know that the noise cancellation, great sound quality and comfort are standing out to you.
      We designed these headphones with features like Adaptive Sound Control and Speak-to-Chat to enhance your listening experience.
      We truly appreciate your recommendation!

      Thank you for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable over ear, and was a tiny bit less expensive than some of the other options I was considering. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ToddjV,
      Thank you for your purchase and for your feedback. We're very happy that you are comfortably enjoying your favorite music with our XM4. We're glad that you appreciate the sound quality and comfortability of the headphone. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great, comfortable mid-range headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding 3D audio, comfort, and dynamic range. The sound-cancelling and transparency modes are just a bonus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan,
      That's great! We really appreciate your satisfaction with the amazing sound, comfortable fit, noise cancellation, and overall performance of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best headphones out there

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones, have had them for maybe over 4 years or so. Love the custom eq settings and app. Love the noise cancellation feature! And battery stays charged for so long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward, Amazing! We're very pleased to hear you've been enjoying your Sony WH1000XM4 for four years! And glad to hear you love the custom EQ setting, app, exceptional noise cancellation, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfy i honestly like it more than the xm5 bc it folds nicely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinL,

      That's great to hear! We are thrilled you're finding the WH-1000XM4 so comfortable and appreciate you highlighting the convenient folding design. We know that feature is a favorite for many users!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    My girlfriend loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend couple days ago. She kept taking my airpods pro because of the ANC. These provide ANC and are stylish while doing so. My girlfriend fell in love instantly and uses them all day because of the 30 or so hour battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      You made the right choice! We're glad that your girlfriend is enjoying the noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Review of Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, gave us the information we needed to find exactly what we wanted. Excellent product, recommend it to anybody looking for a comfortable, style and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgardoH, Awesome! We are so glad o hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and good sound quality. Highly recommend for people who will be wearing headphones for many hours at a time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dalton,
      Great! We are truly delighted to hear that you are pleased with the sound quality and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation - Marco Sony_US

  • Rated 5 out of 5 stars

    BEST headphones ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable and super clean sounding! i had a pair of XM3s before this and this is definitely and upgrade and worth the money! absolutely blows beats out of the water and is better in every way!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loveyou3000,

      It’s rewarding to hear that your upgrade to the WH-1000XM4 has been such a standout experience! We are glad you’re enjoying the enhanced comfort and the "clean" sound signature that sets these apart. Knowing they’ve earned a top spot in your collection over the competition is the best compliment we could receive.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Skullcandy Crusher ANCs bow in respect to these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know. These are by far the best headphones for the price. I originally had the skullcandy crusher ANCs, and thought I would miss the bass. However upon revisiting them today, the clarity of the Sony's sound with great bass, far outweigh the eye rattling subwoofer bass from the ANCs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteamRawrStepOfficial,

      We appreciate the 5-star rating and we're glad you like the noise canceling,clarity and bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US