Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10210403
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best pair of headphones you can buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality sound I've heard from a headphone set, easy to use, noise canceling works great, it's comfortable to your ear and battery last for hours I would recommend it to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jesus,
Thanks for the feedback and for the recommendation! We're glad that you are pleased with the audio quality, comfortability, long battery life and with the superb noise canceling caapbility of our XM4. Enjoy and thank you for choosing Sony! - Marco
Its very nice :D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones. However they do shut off randomly but that could just be bc my phone sucks. I like the noise cancelling feature and they are incredibly comfortable. Very nice :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MEOWM,
We're glad to hear that you like your WH-1000XM4 headphones and find them comfortable with great noise canceling. We're sorry to hear about the random shut-offs, and we can look into that for you.
This issue is typically not caused by the connected device. A common reason for this behavior is the "Automatic Power Off" feature in the Sony Headphones Connect app, which can be configured to turn the headphones off when no music is playing. If this isn't the case, please try resetting your headphones as this can often resolve minor glitches. If the problem persists, our support team is available to provide more detailed assistance.
Thanks for choosing Sony.
Best regards,
Eliab
Needed for quality sound and good base
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible noise cancelling abilities, very comfortable on my ears and flexible, comes with a case, USB-C charging cable and has great base. Not perfect but great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffew64,
Thank you for the positive feedback! We're glad to hear that you like the noise canceling, comfortable design, and quality of the headphones. Thank you for choosing Sony!
-David
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Use them everyday, genuinely block out all noise even in large crowds. The base is amazing. Lots of ways to customize the sound just the way you like it. Also very comfortable! Overall 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaraJ, We are glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony and for the 5-star rating! -Carl
Perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Sound, quality and battery life are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user904934,
That's wonderful feedback! We are thrilled to hear that you find the WH-1000XM4 headphones great, and that the sound, quality, and battery life are all excellent for your needs.
Thanks for choosing Sony.
Best regards, Eliab
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sounds amazing for the price I paid for, a lot of personalization to suit your preferences, and it can last a while on even with max volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bncs,
We're so glad to hear that your Sony headphones have impressed you with amazing sound quality for the price, customizable features to suit your preferences, and lasting battery even at max volume. Thank you for awarding a fantastic 5-star rating—durability and personalized listening are definitely standout qualities of the WH1000XM4.
Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound especially noise reduction. Comfortable etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JamesB!
We are absolutely thrilled to hear that you are enjoying the exceptional performance of your WH-1000XM4 headphones!
It's rewarding to know that you find the sound quality excellent and that the industry-leading noise reduction is performing to your expectations. We also prioritize comfort, so we are glad to hear they feel great for long periods of listening.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Gods gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally changed my life forever. It’s so comfortable and it’s so easy to throw on. It has a very clean look and it sound really good. It doesn’t feel like a weight on your head, it feels really light. It’s so amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jasmine, great! We're glad you like your new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Better than I imagined! Outstanding!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extraordinary sound options for all musical tastes. For my taste the base is perfect. Fit is also extremely comfortable for long movies or concerts. There's a learning curve to fully appreciate and try all that they can do. Be patient. Pairs extremely well with my lg V60 phone both wired and wireless. Also pairs well with Samsung Q80T TV. (must download app and follow the instructions!) LOVE auto shut off when you remove them and pick up right where you left off when put back on! Can also be customized to your own ears. Worth the money! You will have these a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAR212, Thank you for taking he time to write such a thorough review of your WH-1000XM4. We're thrilled to hear your purchase went well and it exceeded your expectations! We're also glad you like the features and incredible sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for your purchase! -Jess
Sony is at the top of its game!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tested both the latest and very expensive Bose and Sony headphones. I came to the conclusion that Sony beat Bose on every element. The features that Sony have are very impressive for the price. They are very comfortable and not heavy at all compared to the competition. I highly recommend this headphones if you are looking for amazing sound, great Bass, amazing noise canceling and great looks!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek27,
You made the right choice with the Sony headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony stan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like always, great sound, good price, and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRFB!
Thanks so much for taking the time to share your experience with your WH-1000XM4. We are delighted to hear that the great sound, good price and comfortable design are standing out.
We're glad you chose Sony!
Best regards,
Estefany
Excellent device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything I need; great audio quality, comfy and long lasting battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryamA, Thank you for this amazing review of your Sony WH-1000XM4 headphones! It's wonderful to hear that they meet all your needs with their excellent audio quality, comfort, and impressive battery life. Thank you for the 5-star rating and for choosing Sony! -Jess
Best Headphones out there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Blows Bose away. Noise cancelling is top of the line and I love how they can connect to two Bluetooth devices at once. I can be listening to YouTube and get a phone call and my computer will automatically pause YouTube for the phone, then automatically resume once I hang up the call. They're also very comfortable. I can wear them all day without any discomfort. Battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteNative,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony has a winner!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say that the these cans are quite impressive. The ANC is better than my Bose QC45 cans and the sound quality has a little more mid to bass than the Bose. Overall Sony’s is the perfect fit for my listening please and they fit nicely on my head. Overall, I would say for the price point that the Sony cans are a litter better than the Bose at the same price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOCog, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Great Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling, Great Bass, Excelent Battery life, Nice confort. Will recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metrixx3,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and fits perfectly. Great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Game,
Thank you for your 5-star review of the Sony WH-1000XM4 headphones! We are very glad to hear that you find them comfortable and a perfect fit, along with enjoying the great sound quality.
We hope you enjoy many hours of listening! Thank you for choosing Sony.
Regards,
Dominick
Why did I put off buying these for so long???
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been planning to buy a pair of Sony 1000X headphones since the original MDR-1000X came out, and I finally pulled the trigger and picked up a pair of 1000X-M4s on Black Friday. I knew they were good headphones—I've always known they're great headphones—but they STILL exceeded my expectations. They're comfortable. They have excellent noise cancellation. And the audio quality, especially on the high end (vocals, snares) are HANDS DOWN the best I've ever heard. I genuinely couldn't believe how crisp and smooth the audio is. They're feature rich, especially with the companion app. I'm not the biggest fan of the touch controls, but that also might just be something I need to adjust to. Seriously, buy these headphones. You will not regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Finally! Congratulations on your new Sony WH1000XM4. We are very happy that you made the right choice in getting your own XM4. We are thrilled that our XM4 exceeded your expectations. Enjoy the comfortable design, excellent noise canceling feature and audio quality of your XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
So far, the best headphones I've had in this price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ears down the best headphones I've ever had. Over the years I have had all sorts of brands including Beats and Sony, mostly on ear versions. Over the ear is clearly better and where these win are with comfort and battery life. The battery is long lasting and the comfort to match. The ability to connect to two bluetooth items is another winning play in my book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LittleByrdEee,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good but do be aware of these things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is phenominal, battery life is criminally good, and honestly they’re just nice to wear! My only complaints are: 1) That the actual durability is questionable… The adjustment arms feel super flimsy which is horrifiying considering these things cost 300 bucks. Everytime I fold them or extend them I feel like they’re gonna break. 2) The noise cancelling also isn’t the geeatest. Some of the features sound cool like when you walk the actual passthrough changes, but its super buggy if you’re working out or doing other tasks. A lot of things also just go straight through it so I often wonder if I even have noise cancelling on at all! Not good. It can be fixed with better software… hopefully they add it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JollyRanch,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, battery life, and comfort of the headphones. Your feedback about the design and noise canceling function is greatly appreciated.
These headphones are made with premium materials. Rest assured that they are durable.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check the setting of the Adaptive Sound Control on the “Sony | Sound Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. With the “Sony | Sound Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. Disable Speak-to-Chat, and check whether the situation has improved. Make sure that the software version of the headphones is up-to-date for optimum performance.
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Song headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphone. Amazing sound quality and long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanA,
That's fantastic to hear! We are delighted that you love your WH-1000XM4 headphones and are enjoying the amazing sound quality and long-lasting battery life.
Thanks for choosing Sony.
Best regards, Eliab