Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10210403
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony 1000wm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for $159 when Sony began to clear them out on black friday. Glad I got them at this great price. I also bought the bose quiet comfort headphones, and I have to admit the Sonys sound quality is MUCH better (I returned the bose). Noise canceling is very good, I'm still working with the Sony app equalizer as well as my Samsung music app equalizer, but am overall happy with the sound quality. Have not noticed much (any?) distortion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaFlingHawaiian!
Thank you so much for taking the time to leave such a detailed review. We're happy that you chose to keep the XM4s and that they are providing the clear, distortion-free audio you were looking for.
The WH-1000XM4 is designed for more than just music; it features Multipoint Connection so you can pair with two Bluetooth devices at once, and proximity sensors that pause your playback automatically when you take the headphones off.
Thanks for choosing Sony!
Warm regards,
Estefany
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing headphones. Comfort, noise cancelling, battery life, sound quality all top notch. Can't beat it for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Headphoner! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Amazing headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much. They are the best ones I've ever owned. Great comfort and noise canceling, plus a ton of extra features to enhance sound quality. The battery lasts forever. Must have on an airplane!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NHernandez,
Amazing! We're glad that you are enjoying the comfort, noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones about a month ago and they have been great. Battery life is a strong point as well comfort and all the different configuration options just confirm these are top of the line. Sound quality is also outstanding. Got them in blue (only on Best Buy) and they price matched them almost no questions asked. Couldn't be happier with the product and the store.
I would recommend this to a friendTHE Best over ear headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first gen Sony ear headphones from years ago but wow they have come a LONG way. These things have incredible base, crisp sound, a great app that allows you to customize sound and control settings as well as are super comfortable. Lastly noise cancelling is out of this world and invaluable for flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guru0006,
Great! We're thrilled that you like the sound quality, dedicated app (Sony Headphones Connect), comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Sound, Best ANC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easily adjustable EQ through the Sony Headphones app. Just used it on a several flights and barely even hears the engines from the plane. Very comfortable (4 hour flights) and holds charge well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinR, we're glad you like the sound quality, EQ and comfort of our product. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Holy Grail of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for headphones I can wear for a couple hours on a plane with comfort. These are solidly around not on the ear. They sound superb with great bass and clarity up high. They support two BT device connections at one time. When you use only one connection it has 360 Reality audio and supports spatial audio from Amazon music and Tidal. It actually is optimized for Tidal's phone app. It measures your ears and outside atmospheric pressure and optimized noise cancelling. The noise cancelling really works well. It also works with Google Assistant and Alexa. Pretty feature packed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fraamus, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good battery life, noise canceling is up there with the best of the best. Found them on sale for $178. These XM4’s sound considerably better than 90% of the headphones in this price range. I can comfortably wear these for hours on end. If you value sound quality, noise canceling, battery life, and comfort you cannot go wrong with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LS2Goat, We're glad that you like the sound quality, battery life, comfort, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Wonderful but wasn’t what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase these headphones wanting the spatial audio feature. These as told by the Best Buy geek squad has 360 audio and not spatial audio and they are not the same thing. These headphones seem to focus more on the noise cancellation which work’s absolutely fantastic they muffle so much noise even before you ever even turn on the noise cancellation function. But again that isn’t why I had bought them. The 360 audio only work with 7 different music apps that they recommend to you and (it might work with more was too frustrated to look into all of what other apps, but it has you picking from the 7) which you have to actually pay for a subscription so if your trying to get these headphones for the spatial audio feature go with beats instead. In conclusion they are wonderful if noise cancellations is what you are looking for but do not provide the spatial audio AND.. they give you this short little baby sized cord to charge your headphones with I used my remote as reference but like come on it’s not even a foot long
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tippy, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you're enjoying the excellent noise cancellation, we regret to hear that the 360 reality audio feature did not live up to your expectations. At Sony, we are always looking to improve our product quality and features. We have noted your input about the limited music streaming apps compatible with these headphones and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Wahhooooo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been an ear bud user for years, but decided to make the switch to over the ear headphones. There's so many options so I've been going back and forth between the XM4, XM5, and Airpod Max. Finally settled on the XM4! I really like it for the folding mechanism and how compact/easy to carry while traveling! The audio is super nice! I'm sandwiched between noisy upstairs and downstairs neighbors, so I can barely hear them with the headphones on. It's also comfortable around my ears/head. I don't feel too much pressure or get headaches when I have them on for an extended period. Overall, a great pair of headphones! Happy to have snagged this on sale too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ahnt,
Wow! Thank you for setting with our WH1000XM4. We're glad that you are pleased with the audio quality and how compact and easy to carry. Also, we're happy that you found it comfortable to wear without hurting your head for a long period of usage. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
solid product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.headphones are comfortable, the battery life is amazing and the noise cancelling is solid for being two generations behind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidL,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the comfort, impressive battery life, and reliable noise cancelling of the WH1000XM4 headphones. It’s wonderful to know that these qualities continue to deliver value and enjoyment for you. Thank you for sharing your experience—it encourages us to keep focusing on lasting performance and user comfort.
Best regards,
-Fred
Best everyday headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. The noise cancellation is not quite as good as my Bose QC35IIs, but the sound quality is better and makes up for it. The touch controls work flawlessly. They’re also very comfortable and I’m getting about 25 hours of use with noise cancellation before having to recharge. I’m happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoWoodrow, Awesome! Glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Good for studying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to block out noise while studying. They do a great job and blocking out most noise. If it isn't too loud I can use them without music and block out all noise with just the noise canceling on. If people are close to me talking I will put on some low volume music and that does the trick. You can also just hold your hand up to your right ear piece or just begin talking to temporarily pull in ambient sound. It actually listens to your surroundings and plays it in your headphones, so it doesn't sound muffled and there is no need to remove your headphones just to have a quick conversation. Quality is great as well as sound quality. I have never measured tye battery length, but i regularly use them for long days of studying for multiple days without charging them. They can be charged while wearing them though, so you are set either way. They do have dome 360 surround sound feature, that sounded really great in the demo. Just know that it only works with certain apps that I had never heard of before. I use spotify and it is not compatible. Hopefully it will be someday, but i am perfectly happy qith the sounds quality as is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student,
We're glad that these headphones are perfect for your lifestyle. Your feedback about the 360 Reality Audio is greatly appreciated. We hope you continue to enjoy these amazing headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A luxury purchase but still simply amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specific model based upon a friend's recommendation. He and his brother-in-law swear by them. The goal was to purchase headphones to enjoy hands free operations while on Zoom calls for work. This was a splurge purchase as I did not initially intend to buy high-end headphones. But since I did, I'm very happy that I took advantage of post-Thanksgiving Day sale prices!! :) The headphones are incredibly comfortable. I enjoy listening to YouTube videos and making calls using the Blu-tooth feature. It was so much fun walking around my living room talking to someone while not having to hold a phone!! At some point, I'll return to the office and that's where I'll fully utilize the noise cancelling features. The App is easy to use and the provided instructions are easy to understand. There is also the extra benefit of many useful YouTube tutorials for these headphones. In conclusion, I'm happy using the Sony WH-1000XM4 headphones for Zoom calls and regular phone calls. PS - I chose Midnight Blue because the color reminds me of one of my favorite songs sharing the same name! :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBCustomer, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony is the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and great noise cancelling. I like its dual connectivity feature as I usually use my laptop and phone concurrently and I had to switch connection between them with my old headphones. I just wish it took a somewhat shorter time to get fully charged. However, the battery life after each charge is pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Behrooz, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Best Headphones Out There
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise-cancelling are fantastic. These are also so comfortable that sometimes I fall asleep with them on while listening to music, meditation, or audiobooks at night when I am having trouble sleeping. But, I mostly use these whenever I fly to calm my nerves. The ONLY 2 negatives of these are: 1. You can't charge them and use them at the same time. (But, if you charge them prior to using, they can be used for several hours.) 2. When you connect to multiple devices (I think two devices is the max) there are a lot of "connected/disconnected" messages. So, it's best to just connect to one device at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarthaV,
That's awesome! We are truly happy that you are enjoying the fantastic noise canceling capability and superb sound quality of our WH1000XM4. We're glad that you can stay focus when you meditate, listen to your favorite music and audiobooks to help you sleep. Your feedback about the charging process is much appreciated and we'll take note on that to help us improve our future products. Regarding with the multipoint connection issue, you may find this link helpful.
Connecting the headset to 2 devices simultaneously (multipoint connection)
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
I hope this helps and thank you for choosing Sony! - Marco
great headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great battery, comfortable, travel case is nice. touch controls kinda wack though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyV, Awesome! We're thrilled to hear you like the carrying case, great battery life, and comfortable fit of your Sony WH1000XM4. We understand your concerns about the touch controls. While many users find the touch controls convenient, we recognize that they may not be ideal for everyone. We are always looking to improve our products and your input is valuable to us. If you have any specific suggestions or need assistance with the touch controls, please feel free to reach out via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
Best all-around for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones very comfortable sound quality is good. noise canceling is excellence especially during a long flight I did hear anything. sony app is a little tricky to use at first but works well watching youtube first is best. battery life is great nonstop play for a few days before I had to recharge them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
We're glad that you are enjoying the comfort, sound quality, noise canceling function, and battery life of the headphones. Thanks for also sharing your experience with the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth the wait
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting these headphones for a while and finally picked up a pair. I have been reading reviews online pitting these headphones against the Bose QC35II and the Bose 700. Headphones are so subjective in taste; bass response, sound-field, musicality, timbre and many more ways headphones are evaluated. These headphones really work well for me. I recently used my headphones on a trip and these worked phenomenally on the airplane. The headphones also connected to my smart TV via Bluetooth for late night quiet viewing. These are very lightweight and the ANC is great. These are part of a team of headphones in our home and due to cost, I am very protective of these. I own two pairs of JBL’s and a pair of Beats Studio 3’s that are daily cans. I am still getting used to the app and the different eq settings. I was able to get these on sale which was another plus. I am fully satisfied with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLane, fabulous! Thank you so much for sharing your great experience with our newest industry-leading Noise Canceling headphones, WH-1000XM4. We are extremely pleased to hear you are satisfied with the incredible sound quality, noise canceling function, lightweight design, and overall performance of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has fantastic battery life, exceptional noise cancellation, and is pretty comfortable for long listening sessions. What really sealed the deal for me though is the programmable EQ and wired connectivity option. I’m able to plug these in to either my XBX or PS5 controllers and still enjoy my custom EQ so long as the headset is powered up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alan7467,
Awesome! We are glad you like the battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David