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$348.00

Customer reviews

Rating 4.7 out of 5 stars with 12528 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 12,528 reviews
  • Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WinA,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.

      To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.

      For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Softest, Most Comfortable to Wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses, and find most standard headphones uncomfortable. These are excellent for form fitting softness. The sound quality is great. My only issue with them is the headphones smell like chemicals. That's a deal breaker for me, but not for my spouse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renej,

      Thank you for taking the time to share your feedback. We're very glad to hear that you find the WH-1000XM4 headphones comfortable, especially while wearing glasses, and that you're enjoying the great sound quality. We are truly sorry to hear about the chemical smell you experienced. That is certainly not the experience we want for our customers, and we understand why that would be a deal-breaker for you. We take the quality and materials of our products very seriously, and we'll be sure to pass your comments on to our product team for review.

      Thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best over the ear headphones I’ve tried. Excellent sound quality and cool specs, also the battery life!! Feels like it lasts forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeseniaA, nice! We're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Greatest noise cancelling headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I use them about an hour or three a day and after two weeks was down to 30% battery! They block out so much noise. I got them for when I sew so I don’t have to crank up the speakers and disturb my family. I really like the sensor in them that stops playback if I take them off, so much easier than finding my device to pause or rewind with my previous headphones. I like that I can adjust the volume and skip tracks on the headphones by swiping. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andilizilou, Thank you so much for the 5-star rating! We are so glad to hear that you like the amazing battery life, noise-cancelling and features of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    These are incredible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I've ever purchased. I started using these on Christmas daily, and there is still 30%. I've put in over 19 hours worth. They power on and pair quickly. Most importantly, the sound Incredible. Especially if you have a service like Amazon Music where they support Dolby Atmos and 360 Sound. I've never looked forward to listening to music after such a long day. These do the trick and then some.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BW541,

      Amazing! We're thrilled that you are enjoying the battery life and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    I use them all the time!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEEE!! I love these so much! I use them mostly on flights to block out noise and they work amazing. They have great battery life, a good app, and awesome sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaby, we're glad you like the battery life and sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been sooo worth it. They are so comfortable and easy to setup. You can edit the audio to your liking and I love how you can adjust the bass. I really enjoy them for the occasional jamming sesh!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeciliaD, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Noice cancelling when wanted works great. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArleneM,
      Thank you for your review! We're thrilled to hear that you're enjoying the Sony WH-1000XM4 Headphones and that the sound quality, noise cancellation, and comfort meet your expectations.
      We appreciate your support and thank you for choosing Sony!
      -Maria Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones I've ever used. I'm not an audiophile or anything like that, though. I mostly just use them while working or while cutting the lawn (noise cancelling works great as ear protection and the music is a bonus). They are very comfortable and they sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonR, Perfect! We're very happy to hear you've been enjoying your Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    10/10!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I was looking for. It took me such a long time to find something I thought would meet all my needs and this was it. The quaility and battery life on them is astounding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sara, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great, noise cancellation is seemless. feel comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndoniF,

      Thank you for choosing Sony!

      We are cheerful to hear that you're enjoying the seamless noise cancellation and that they provide you with comfort. Your feedback is invaluable, and it is truly gratifying to know that our product has enhanced your enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun, great audio. If on a budget and needing some good headphones- worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Daniel!

      We are so pleased to hear that you find your WH-1000XM4 headphones to be super fun with great audio. It's wonderful to know they deliver excellent value and performance for users on a budget.

      We appreciate you choosing Sony for your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Full sound and great noise cancellation.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomics is perfect in terms of comfort and weight. Sound is impeccable with the bass and clarity is distinct. Very enjoyable experience overall!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZaggLoyalUser, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation, and exceptional comfort of the headphones. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy at Thanksgiving, worth every penny. Sound quality is outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vignesh,

      It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.

      We appreciate you choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Solid headphones that compete with others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were recommended to me by an associate. The battery life is amazing, lasting me through most of my week of business travel. The touchpad is easy to use to control volume and to skip tracks. The noise cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrianPDX,
      Great! We'er glad that you are pleased with the long battery life of our WH1000XM4 as well as the noise canceling capability and easy to use touch control panel. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Comfortable and great noise cancelation headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fit of it on my head, very comfortable and not that heavy. I slept in the plane wearing it and no problem. And the cancellation is the best even if it’s turned off you can only hear a muffled-like noise. The battery lasts longer than I thought.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello hungryhippo,
      Awesome! Thank you for your time writing this review and for the 5-star rating. We're glad you like the comfortability, battery life and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfortable, quick to connect, long battery life, sounds great, good mic - what's not to like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBCustomer, we're glad you like the comfort, battery and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At one time I owned the Bose Sound Cancellers, this was a couple years back. I loved them, but I recently decided to make the switch to the Sony WH-1000XM4... WOW! These headphones are great, I wear them for hours throughout the day listening to lectures, or board review videos (medical student). Never have a problem with constant sweating. The quality is excellent, love that I can have two devices paired at the same time. Overall, would highly recommend these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amrita, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    AMAZING 10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE these headphones, bought them months ago and they are still my everyday headphones. amazing battery life, amazing audio honestly there is nothing wrong with these headphones. they're even perfect for my healing piercings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC, we're glad you love our industry-leading noise canceling headphones! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Perfect Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1) The sound quality is great. 2) The noise canceling feature is great. 3) Very easy to link my phone; 4) Ligh weight; 5) Compact, easy to carry 6) Comes with useful accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WEA10023, Awesome! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl Sony_US