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$348.00

Customer reviews

Rating 4.7 out of 5 stars with 12528 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 12,528 reviews
  • Rated 5 out of 5 stars

    Sony noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. I love the option to be able to hear what going on around me or not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamW,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the quality and sound of the WH1000XM4 headphones. The ability to control your surroundings with the ambient sound feature is truly designed to enhance your listening experience. Thank you for sharing your positive feedback—it's wonderful to know the headphones are fitting seamlessly into your daily life!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are great. The battery lasts plenty of time on a single charge. The sound quality is great, as is the noise canceling feature. The Sony Headphones app is a must for these. They are not for exercising or sports, since they are not water resistant or very tight. Great for commuting and leisure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH,

      Very nice! We're glad to hear that you like the battery performance, sound quality and the Sony headphone connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sound Quality & Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and top-notch noise cancellation, this headphone went beyond my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arraf,

      We could not be more pleased that the amazing sound quality and top-notch noise cancellation of the WH-1000XM4 headphones went beyond your expectations! Providing a superior listening experience is what we strive for.

      Thank you for sharing your positive feedback and for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Sound is fantastic and the noise canceling function is life changing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaL,

      That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is great and they're so comfortable. I've had them for almost two years now, and with heavy usage they have great build quality and show almost no wear. Only issue I have ever noticed is an issue pairing them with Samsung TVs, but this may be Samsung's problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True sound headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quality sound. Comfortable to wear and Excellent designs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randy, Great! We're glad you are enjoying the superb audio quality of your WH-1000XM4. Good to know you appreciate the fit, design, and comfort that are noteworthy. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Premium headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use around the house or when traveling and it definitely hits it out of the ballpark. Great sound and comfort. The noise cancellation is phenomenal. The sony app is also great where you can tweak the EQ and various settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madrid,
      Fabulous! Glad to hear that your WH1000XM4 headphones perfectly suits your needs and expectations. We really appreciate that you like the premium sound, comfortable fit, noise cancellation, and Sony Headphones | Connect app which will let you fine-tune your music to your liking. Thank you for an awesome feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to pair with my tv, and very easy to charge when I am done using them. The only complaint I have is the volume adjustment is awkwardly positioned, it is too easy to toggle the channel switch for the base unit. The sound quality is good and the headphones are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimmysDad,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the sound quality and comfortable design of the headphones. Your feedback is greatly appreciated. You can also download the Sony headphone connect app or use the physical volume button of your smartphone for volume. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great battery life and noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! Im so goad i got them. They are incredible at noise cancelling and look amazing. I’ve also gone WEEKS without charging- bow this was using maybe only for a couple of house (5-6) but still amazing! The only thing is, the headphones can slide off my head a bit when movinf but i don’t mind too much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adriana, Thank you for the amazing review! We're very happy to hear you like incredible noise cancellation and excellent battery life of your new Sony XM4. To ensure a tighter and comfortable fit, please adjust the left and right slider.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Former Bose, new Sony Fan!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 700 Bose headphones first, and while the sound was 'good', had too many issues with connections and with the Source List in the app not working when I needed it. Switched to the Sony headphones and couldn't be happier!! All my issues with Bose are nonexistent with the MX 4s. Longer battery, better sound (imo), better functionality with the controls since you have twice the surface area to work with... and the cheaper price is the icing on the cake!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dwayne, Glad to hear that you are happy with with the amazing features, battery life and sound quality of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product. the sound quality, fit, and noise cancellation all work perfectly. I’m very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaedonP,

      Awesome! We're glad to hear that you like the sound quality, fit and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these headphones and they are hands down the best headphones on the market in terms of sound quality, noise cancellation, and comfort. They are not cheap but worth every penny in my book.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoffman, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones with awesome sound quality with noise cancellation feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SinghalT,
      Thank you for your review of the WH-1000XM4 headphones! It is great to hear that you are enjoying the awesome sound quality and the noise cancellation feature.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality, features and sound. The only thing I would’ve liked, is if the volume could go a bit higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very comfortable. The sound quality is excellent and it has very long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jkfam,

      Great! We're glad that you like the comfort, sound quality, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY Is The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the competiton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong, the sound quality plus features and more importantly low wight plus comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RKULNYC,
      Thank you for your kind words. You definitely made the right choice. We're glad to hear you like the XM4 when comparing other headphone brands in the market. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Holiday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as christmas gift for my daughter and she loves the sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allana,
      Thank you for letting us know about your experience with the WH-1000XM4 headphones! We are delighted to hear that they made a great Christmas gift and that your daughter loves the sound quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was needing. Seamless connectivity, corded option, and over ear comfort I cannot find anywhere else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Greg!

      We are absolutely delighted to hear that the WH-1000XM4 headphones are providing you with exactly what you needed!

      It's incredibly rewarding to know that the combination of seamless connectivity, the option for a corded connection, and the over-ear comfort is delivering a listening experience you can't find anywhere else.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I loved it, it met my expectations, great sound, I would recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelizlS!
      Thanks so much for sharing your feedback with us. We are thrilled to hear that you’re loving your new headphones and that you'd recommend them to others. It’s awesome to know they are a great fit for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US