Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Excellent battery life.. Comfortable .. easy to connect...Case is well designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kp717, Awesome! We are so glad to hear that you are happy with the ease of use, design, battery life and most of all the sound quality! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service overall and best headphone purchases I’ve made so far! And can we talk about the quality of the headphones wow! Definitely recommend
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, noise cancelling did the job well. The sound quality is great, but the bass is a little bit too much for me personally, but it supports the Sony's app so it was fine. The DLSS Extreme didn't really "enhance" my experience, but it might be that I'm used to many kinds of headphones and compressed audio. Overall, it's a great product, but too many features that you won't even use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTrinh,
Thanks for sharing your review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Hands down the best headphone on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, the best headphone on the market for it price range. Sony need to do more promotions for these headphone. Because the only reason I even known about these headphone is because it was compare to the new Apple headphone. Bose is good but it’s price range??? You better off buying two xm3. Xm3 is also good, this is better with the noise canceling and the headphone last a long time, it been 2 weeks now and it didn’t have to charge it yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenRock,
You made the right choice with these Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We do appreciate your feedback about promoting the product. Thanks for sharing your review and for choosing Sony!
~Ralph
Still going strong two years later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my teenage niece and she uses and takes them everywhere. Headphones are still good, durable, sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StephanieT,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 headphones have become a reliable companion for your niece, offering great sound and durability for everyday use. It's wonderful to know our product is helping enhance her experiences wherever she goes.
Best regards,
-Fred
Premium headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to use around the house or when traveling and it definitely hits it out of the ballpark. Great sound and comfort. The noise cancellation is phenomenal. The sony app is also great where you can tweak the EQ and various settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madrid,
Fabulous! Glad to hear that your WH1000XM4 headphones perfectly suits your needs and expectations. We really appreciate that you like the premium sound, comfortable fit, noise cancellation, and Sony Headphones | Connect app which will let you fine-tune your music to your liking. Thank you for an awesome feedback and for choosing Sony! - Kris
Sony XM4s
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a year of ownership and constant use 10+ hours a day for school, work and so on: I want to say that the battery life is insane, lasting all day and sometimes 3 days of heavy use. Charges fast but could be faster. Noise cancelling is way too good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We're glad you are impressed with our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, sound great. I wear them when working, which is noise with a vacuum and pressure washer. The ANC is good. I can complain for a legacy item. Only thing I don’t love is the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothypH,
We are ecstatic to learn that you find the Sony WH-1000XM4 easy to use and sounding great, earning a five-star rating!
It's truly fantastic to hear that the Active Noise Cancellation (ANC) performs well enough to handle the noise of a vacuum and pressure washer while you work—that's a testament to its quality! We also appreciate your comment regarding the carrying case and will share this feedback with our design team.
Thank you for your excellent review and for choosing Sony!
Regards,
Dominick
Pricey, but worth every penny !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the 1000xm3 and thought they were great. These are an improvement on an already awesome product. Haven't tested battery life, but i haven't had to charge them since i fully charged them last. The sound quality is amazing, noise cancelling is top notch!( I tried the bose 700's as well. Nice, but not as good as Sony.) I see why they call it industry leading! Haven't been this impressed with headphones for a long time!! Definitely wirth every penny!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theory, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Excellent noise canceling and super comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headset. Great sound and the noise canceling is among the best I've used (compared to Bose and Sennheiser). Very comfortable and the fit sits right outside my ears. Pads can get a little sweaty during extended use, but that's a given with pleather pads. Love that the earcups fold down to sit flat. Build quality feels light, but sturdy if that's possible. USB-C charging is fast! Works well wired to a USB-C DAC for my iPad Pro, too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi venkman781,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
best NC Headphones !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my everyday Headphones!! NC is amazing, Sound quality is top notch. Touch interface is sometime a bit annoying but it will grow on you (still prefer physical buttons) It is light and comfy enough to stay on my head during 9to5 hours and extra. If you want to use this for mobile gaming , it works fine, I'm a hardcore player with PUBG mobile , this headset has been an extra help for my gameplay!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vince,
Thank you for the 5-star rating and we are glad you like the sound quality of the headphones for your games. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love wearing these to the gym, it stays on my head pretty well and the sound is so crisp
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ERmwth. It's great to hear that you are enjoying your headphones at the gym!. Sound quality and secure fit are crucial for workout sessions. We hope you keep enjoying them!. Thanks for choosing Sony. -Milton
Amazing headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the M2s that I had and that is saying something. I'm not an audiophile but these headphones give a slight improvement in sound quality, interesting features like the one that detects if you have the headphones off and pauses your music. It's pretty comfortable as well and the noise cancelling is really good for when I need to study. Overall, these are amazing headphones and the sale made it even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied! We're glad that you like the noise-canceling feature, sound quality and comfort of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Worth The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Has awesome sound and is really good with blocking out other noises. Bettery life is great and comes with a cool carrying case! We love it so much, we bought 2 more for other members of the family. Well worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReubenP, nice! We are happy to hear that you love the sound quality, battery and carrying case of our product! Thanks for choosing Sony! ~Earl
bear purchase I’ve ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never owned noise cancelling headphones before and the moment I tried these I was amazed. It did take some time to get used to, but I highly recommend. They are extremely comfortable and the sound is impeccable. As a film editor these headphones will become extremely in my future projects.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rebecca, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling quality; comfortable, works well, battery lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're glad that you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line noise-cancelling. Comfortable, and lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myko,
Great! We're thrilled that you like the noise canceling function, comfort, and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Headphones I've Had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! Best ones I have had for years. Noise cancelling is excellent, there are tons of options and features too! I don't know if I would consider myself an audiophile but I can say that the sound quality is top notch. If you are picky about good sound. These are worth it. And the headphones are comfortable even while wearing glasses!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpazticFox, Thank you for the 5-star rating! Good to know you like the excellent noise cancelling function, cool new features, great sound quality, and comfortable fit even when wearing glasses. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Wow these are astonishing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I am beyond impressed! My first pair of sony headphones. Coming from AKG i am very surprised. These are the best sounding headphones i ever heard the noise canceling is just amazing cant compare to any other noise canceling this is almost my first ANC. I see why people fan boy over these headphones i now get the hype now. If you want unbelievable sound very comfortable with awesome battery life these are your best option BUY THEM
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, comfort and battery life of the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Thank you Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will change your life. If you don’t have super high quality speakers, and yea those are a lot more expensive, get these to start. You will be blown away. They give you super hearing powers when you cup your hand over one side. Connect great. Sony absolutely smashed this generation. You are seriously missing out if you do not have these. Battery has been great but who cares… the sound makes the world melt away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trix, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating!
Regards,
Carl