Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
I love these sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are a good value and offer excellent bass response.
I would recommend this to a friendSony vs. Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, I am happy with my purchase. I read a lot of reviews between these Sony and the Bose, and because I am an Android user, I chose the Sony. The battery life is great, the noise cancelling is decent, and the sound is good. I don't think these are as crisp and clean as the Bose brand, but I am happy with the overall product. I would recommend the Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eileen,
Thanks for choosing our Sony WH1000XM4 over Bose and we're glad that you appreciate the sound quality and noise canceling capability as well as the battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Highly Recommend!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I purchased these headphones. I've been eyeing them for a while for my workouts. The noise cancellation is top tier! Quick to charge and maintains charge for a long time. I would def recommend these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaH, Thank you for choosing Sony! We are glad to hear that you are happy with your new WH-1000XM4 purchase! Thank you for the 5-star rating! -Carl
Best noise cancellation over the ear headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best noise canceling over the ear headphones. It sounds great, comfortable for your ear and light weight. Case is convenient to travel with. The only issue I had “my ears gets hot after an hour or so” which is not comfortable for me. I don’t over the ear headphones are for me. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakK, Thank you for the great review! We're thrilled you like the amazing noise cancellation, great sound quality, comfortable fit, lightweight design, and portable carrying case of your new Sony WH-1000XM4.
To prevent the earpads from getting too hot and to ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Excellent!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless headset, excellent sound quality, excellent noise cancelling. Impressive! And I much prefer this design to the XM5 model. The design of the XM4 seems to be sturdier and of better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HyTekCat,
Great! We're glad that you like the sound quality, noise canceling function, and design of the headphones. Thank you for choosing Sony!
-Ralph
Great looks, sound, ANC and comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from my dead WH-H900N headphones. From the looks, to the comfort, to the ANC and of course the sound. Ended up getting another for the wife, she loves them too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RogerM,
What a nice upgrade! Thank you for your purchase and we are happy that you and your wife are pleased with the audio quality, awesome ANC feature, design and comfortability of your new headphone. Thanks for the 5 star rating and for choosing Sony! - Marco
Makes Traveling Much Nicer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited about these headphones! I've been traveling with an older pair and while those have been very good, there's little comparison in sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are beyond pleased to hear how excited you are about your Sony WH1000XM4 headphones! It’s rewarding to know that the sound quality and noise reduction have made such a noticeable difference compared to your previous pair. Thank you for choosing Sony, and we hope they continue to enhance your travels!
Regards,
Dominick
Great headphones amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these if you are willing spend the money on high quality headphones to last. Really good battery life and feel snug on the head and great for gym and other activities.
I would recommend this to a friendGet em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gym use these headphones are amazing, the noise suppression is incredible and the audio is just as good, battery life is also long lasting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceB, we're glad you are enjoying our product product! Thanks for choosing Sony. ~Earl
Excellent Sound Quality and Noise Cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost didn't buy these- but I am glad I did. The sound quality is superb, especially for the price. The model is already a couple of years old but abosutely worth it. I honestly forget to charge it because the battery life is that good. My main driver during flights, long or short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelsey,
You made the right choice! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best keep getting better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now had the XM2, XM3 and now the XM4 models of these headphones and they never fail to impress me. It is hard to make them a lot better for sound quality and comfort but Sony adds mild tweaks every model to make them that much better. The noise cancelling is fantastic. We just got back from an airplane trip to Florida and when we got off the plane my wife said "Wow, that kid behind us was annoying" and I said what kid? Never heard them. Pros: Sound quality. Very even and balanced and if you have personal preferences you can manage that on the EQ in the app. Bluetooth range and pairing. Easy to pair range at least 30 feet even thru walls Comfort. They do seal around the ears well and after a long wearing period I do get some "ear sweats" but they are never uncomfortable. Noise cancelling is superb Able to cup your hand over right earcup to hear someone talking to you. Sensor that detects when you remove the headphones and pauses the music. (new for XM4) Adjusts noise cancelling depending on what environment you are in. Very intuitive and easy to use app for adjustments and tweaks. Case is well built and looks classy and they do hold up well. Cons: The only thing I can say I do not care for is the speech recognition that pauses the music when you speak. If you just clear your throat the music will pause but it can be easily turned off in the app. If you are looking for a pair of high end headphones with noise cancelling I cannot recommend these enough. You will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrkato, Awesome! Thank you so much for your continued support for our Headphones! We are so glad to hear that you are happy and satisfied with your new WH-1000XM4's comfort, noise-cancelling, and Bluetooth functionality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and great sound. Music pauses when you take them off and stars playing again when you put them back on - nice feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, That's a cool feature indeed! Thanks for highlighting the comfort and sound quality of the Sony WH-1000XM4 headphones. It sounds like they're a perfect fit for enjoying music effortlessly! Enjoy and thanks for choosing Sony. -Jess
Sony Sounds Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very impressed with the Sony sound profile. It makes the excellent noise cancelling and ease of use even more valuable. Reasonably comfortable as well. In summary, I'm very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customerreviewer, Thank you for the positive review! We're very pleased to hear you're impressed with the excellent noise canceling feature, ease of use, and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. I had to download the app to my phone and synch it to all my devices. Took a few hours to familiarize, charge, and synch. It works great and fits comfortably. Love the noise cancellation that is built in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CRYdsktop, Thank you for the 5-star rating! We're glad you're enjoying the great noise cancellation and sound quality of your Sony WH1000XM4. We appreciate the positive feedback and thanks for choosing Sony! -Craig
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones so much. Noise cancellation is the absolute best, I dont know if you need the newest generations of these from Sony. Absolutely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Alee!
We’re so glad to hear that you’re loving your WH-1000XM4 headphones! It’s wonderful to know that the industry-leading noise cancellation is still hitting the mark for you. We designed these to be a "gold standard" for travel and focus, and we're thrilled they are living up to the hype!
Enjoy the music and thank you for being a part of the Sony family!
Best regards, Gus, Sony Social Media Team
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, lightweight, and are excellent for noise cancelation. I can fall asleep easily with these on. Perfect for watching tv or movies, which is my main use for them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD, Thank you for the positive review! We're glad you like the great sound, lightweight design, excellent noise cancelation, comfortable fit even while sleeping, and overall features of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to multiple devices. Light weight and comfortable to wear for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whatclos, Great! We're glad that you like the lightweight, comfort, and Multipoint connection. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, very good noise cancellation, light weight, beautiful design, fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robs, we're glad you like the design and the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Great product, had to get it a second time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great quality that matches the price, had to get a second pair due to my first ones going through the ringer of 3 years of sweat and abuse. great for working out and just listening to music or movies. Gives more detail in the tones an vocals along with decent bass, all of which can be altered in the app that is supported by the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM4, MarioC. It’s fantastic to hear that the quality and performance have met your expectations, even after years of heavy use. We're glad the headphones have held up well through workouts and daily listening, and that the customizable sound through the app has enhanced your enjoyment of music and movies.
Your feedback about the detailed tones, clear vocals, and adjustable bass is especially appreciated. We're committed to delivering products that combine durability, great sound, and versatile features for all kinds of listeners.
Thank you for your continued support and for choosing us again. If you ever have feedback or questions about getting the most from your headphones, our team is always here to help.
Best regards,
Gus
Sony Social Media Team
a bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rxmeo,
We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!
It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.
Thank you for choosing Sony!
Regards,
Dominick