Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Outstanding!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound these bad boys produce and they are very comfortable to wear(even for someone with a big head and ears)! I would recommend these to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryno,
Great! It's nice to hear that you are love the sound quality and performance of our WH1000XM4 as well as the comfortability to wear it. We appreciate your recommendation and thank you for choosing Sony! Enjoy! - Marco
Best headphones out there!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my fiancé…. Gotta say I’m pretty jealous because they are awesome! Incredible sound quality, comfortable and intuitive controls!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EthanW,
Thank you for your purchase and we're glad that you appreciate the awesome sound quality, comfortability and the intuitive controls of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad headphones, sound quality is excellent for a non-audiophile. Noise cancellation works a charm, I can usually wear these for a couple of hours before I need to rest my ears. They sit a little tight on my head even with adjustment, but it’s not unbearable. Bluetooth is quick and easy to connect. Included case is rigid, do not over-torque the headphones when putting away in the case, I feel like it could be an easy failure point. Overall not bad. If you see them on sale I’d recommend picking them up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGBB1, we're glad you are enjoying your new headphones. Thanks for choosing Sony. ~Earl
Great, comfortable mid-range headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding 3D audio, comfort, and dynamic range. The sound-cancelling and transparency modes are just a bonus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan,
That's great! We really appreciate your satisfaction with the amazing sound, comfortable fit, noise cancellation, and overall performance of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris
The best got better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are almost guaranteed to fit anyone right off the bat. The sound is stellar. The ANC is unbelievable. The look is incredibly clean. The functions are above all else. Even the app glows well to have the added functionality. I highly recommend these to everyone and area WELL worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonic44, Thank you for the perfect rating! We're thrilled to hear you like the amazing fit, sound quality, noise canceling feature, and clean design of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
I prefer Sony WH-1000XM4 over the others
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best noise cancelling headphones I have tried. Better than Bose or Beats at the same price level. These are comfortable. The mic is great for calls and zoom sessions. Then, when you need music the sound and clarity are the best without being overly base thumpy. The case is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill73,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Excellent headphones - def recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are reviewed as one of the market's best, so I had pretty high expectations. They're comfortable to wear, sound great, and look good. I would definitely recommend them. My only complaint is the passive noise cancellation works so well that it makes my ears warm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TjSnell, Great! Good to know that you like the comfort, look, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Another great product from Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones, yet I will say that the touch controls are a bit finnicky at times, so I have them disabled. Other than this minor point, the sound quality and the noise-canceling are rivaled by few. The color is also a nice matte finish that is neutral enough to not stand out. These come with a carrying case and pack down well enough to travel with. I recommend wearing them around your neck though!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pioneer, Great! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like them alot they have a great sound I really recommend them you could take them anywhere Especially on the road trip They are really comfortable ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatividadC, we're glad you like our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
A solid headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the perspective of a college student, these are really great headphones as they are comfortable to wear for extended time periods and I especially love their noise-canceling feature. Would also recommend downloading the Sony app as this allows you to customize the headphones further to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenn2,
Great! We're glad that these headphones fit perfectly for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Like this new headphones over Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already owned one Bose QuietComfort 35 II wireless Bluetooth headphones. The sound is great, but it can't cover my ears fully which makes the noise cancellation function less effective. I tried the new Sony WH-1000XM4 at a local Best Buy store and really like the comfort and sound quality. : )
I would recommend this to a friendHead Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing system that fits perfect, the sound is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinHasCovid, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they fit so well and sound amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvinashC, It's fantastic to hear you love the WH-1000XM4! The comfort and sound quality are indeed top-notch. Thank you for the 5-star rating and for choosing Sony! -Jess
Beautiful Sony!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unmatched sound and functionality! Sony has always been my favorite when it came to bass, and these didn’t let me down at all! The work seamlessly with my iPhone and computer! I was going to get another headset for my laptop, but I don’t need ot with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CapturedDreams, Thank you for the awesome review! We're thrilled you like the amazing sound quality, deep bass, seamless Bluetooth pairing, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
They are still good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as well as I thought since I first try them before. It is also very comfortable to wear. Although a bit irritating if you kept wearing it for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonelH, Thank you for the great review! We're glad you like the comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Mer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the way they fit sound is anaxing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of Headphones. I prefer these over the Beats over the ear studio because they're much lighter. Way more comfortable to wear. I wish they were wireless with the new PS5 but hopefully they'll come out with an update that allows them to. The Best Buy exclusive navy color is gorgeous.
I would recommend this to a friendGreat sound and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no regrets buying theae headphones. They sound great and the noise canceling is top notch. They are pricey but you get what you pay for. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello postalAlien,
Good decision! We're glad that you are pleased with the audio quality and noise canceling feature as well as the comfort of our Sony WH1000XM4 Headphone. Thank you for your recommendation and for choosing Sony! - Marco
Sony Xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony bluetooth headphone, i bought different brand of bluetooth headphones, when I tried this Sony XM4 is really amazing sound, the design, the quality of material and most all the performance it’s really great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi starlg7, You've made an awesome choice! We're thrilled to hear you like the amazing sound quality, design, quality, and overall performance of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best product in that price..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Bose quiet comfort which is of same price but these are happy to use, more comfortable, more clarity and good surrounding sound.. but need more clarity in some formats..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kanna,
We are very glad to hear that you are enjoying the comfort and sound clarity of your new headphones, especially when compared to your experience with other brands in the same category. Delivering a superior "surrounding sound" experience is exactly what we strive for with our noise-canceling technology.
Thank you for choosing Sony and making us a part of your daily listening.
Regards,
Dominick