Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Effective Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise canceling headphones. Great features that speak to you to let you know if it’s on or off and how much battery is left. I use this to drown out my riding lawn mower noise as I mow. With the Bluetooth function I listen to my favorite tunes the whole time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewbeStreamer, Great! We're glad that you like the noise canceling function, battery life, and features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Lightweight, great bass and overall sound. App is very user friendly. Very pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunY, we're glad you like our product! Thanks for choosing Sony! ~Earl
Top of the line noise cancelling headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noice cancelling. These headphones are lighter than the WH-1000XM2 that are being replaced. Build quality is not as robust as the older pair, but sound is better. Great deal when on sale. Best Buy is the only store that offers the Midnight Blue color which I like the best.
I would recommend this to a friendGreat sound great battery!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for traveling because it comes with a great case. The quality is very well and the sound is definitely premium. I was honestly surprised how long the battery lasts. So for me to say must-have item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Thank you for 5-star rating! We're glad you like the supplied carrying case which is perfect for travelling, excellent sound and premium built quality, and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphones that hit all the check marks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around over-the-ear heaphone set. Within my top 5 for heaphones and hits all the checkmarks for the current price. Great sound and bass and good battery life. Love the foldable cups!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi smoothNYCguy,
Amazing! We're thrilled that you like the sound quality, battery life, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, Decent Sounds Quality, Cup material could be improved
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VN0007, we are thrilled to hear your feedback on the WH-1000XM4 headphones. It's wonderful to know that you appreciate their lightweight design and sound quality. We strive to provide an exceptional listening experience and your insights are invaluable to us. We also acknowledge your point about the cup material and we appreciate your suggestion for improvement.
Thanks for considering Sony products!
Best regards,
Estefany
Good buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded very well and the fact that it was comfortable is a plus. Most headphones hurts my head or ears, and this one do not. Great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahD, That's great! We're delighted to hear you like the superb sound and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Must have!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, sound and quality. Love that it pairs with everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starter, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones sound good and last me a while before needing a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ManuelR! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great quality, functional, sleek, would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love: I love these especially for listening to music, streaming shows/movies, walking while listening to things. Great noise-cancelling feature and the ambient background noise option is great when I need a little white noise, but not full-blown noise while working in places like open-office spaces, cafes, etc. HOWEVER: The only thing I don't like about them is that when I'm on the phone, sometimes the noise-cancelling feature doesn't work as well when I'm in a crowded place with some noise and the noise-cancelling feature is actively trying to cancel noise, you feel me? That's the only thing that bothers me so far, otherwise, I LOVE THEM! Color: Headphones are professional, sleek-looking, and pairs well with my other tech things. The slightly pearl looking finish is a nice touch, especially since over-the-ear headphones can look very bulky/chunky. Comfort: Great, soft headpiece at the top, very comfortable ear pieces. I don't know about you, but I hold a lot of heat in my head which makes wearing these for more than 1 hour in the winter time (northeast US) a little uncomfortable. However, they make for good earmuffs when I'm jumping in and out of the car when shopping. Price: I paid the sale price on these which wasn't too bad, but I had to wait a year or two for them to be the price I was willing to pay. Overall: I am not disappointed! Love these and would buy them again in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJG312,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, noise canceling function, comfort, and design of the headphones. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). These steps may also help when using the mic function of the headphones:
-Re-establish the connection between the source device and the headset.
-Select HFP or HSP for the profile.
-You can also check the settings of the app that you are using for mic sensitivity if available.
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sister for christmas and she loved it!!! It's really comfortable and the sound quality is amazing. It's perfect for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Samira,
Thank you for purchasing our WH1000XM and for the 5 star rating! Surely your sister will love this one and we're glad that she's satisfied with the amazing sound quality and comfortability of her new headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
Amazing investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments I've made. My apartment is next to a busy road, when I'm doing hw, the noise cancellation is amazing. Sometimes I don't even use it for music, but just pure Bliss and silence. It's lightweight and comfortable, and I love the dark blue color. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fenrir,
Awesome! We are glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Awesome Noise Canceling Headphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Canceling headphone. I use this to study and it helps prevent other distractions. The battery life lasts for a while. I active chat feature is also great, however, I do not use it much but use my right hand to cup the right side instead. Overall, great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer123,
We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Amazing ANC and Incredible Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for the ANC, I was blown away by the 360 Reality Audio. If you are looking at the XM4s or even the XM3s, you already know that they have set the bar for ANC. When you put these on, you just hear all that background noise woosh away putting you into silence. I've had other headphones from Anker SoundCore, to Cowin to some weird Chinese brands from Amazon and nothing comes close to the level of ANC that Sony can produce. It is truly incredible. Playing around with the Sony app(s), I stumbled upon the 360 sound demo and I was not expecting it to work as well as it did. Then I found some of the 360 / 3D / 8D videos on YouTube and it is awesome. Goofy ones like the Tucker Zone that will make you turn your head because you could swear someone was behind you knocking on a door, to songs remastered in a way that is like 5.1 and goes beyond your typical stereo effect. I can't believe I waited so long to purchases these, but I am so glad I finally did.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pitchy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved our marriage. I can sleep and my husband can watch TV and hear it without waking the dead! He says they are comfortable and great quality. I tried them to watch TV while he was in meeting Worked fine
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grandma, thank you for the 5-star rating! We're very happy to hear you're enjoying the industry-leading noise cancelation feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great earphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the feel. I have the M5s and these are just as good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, Amazing! We're thrilled to hear you love the sound and feel of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great quality headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is so awesome. The sound on these is my favorite thing ever. I love them I have no issues with them, been using them for the last year!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mellopez00, Thank you for sharing your positive experience with your WH1000XM4! We're thrilled to hear you love the excellent battery life and great sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Pure beautiful sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these when I want the world away and listen to great sounding music, best set of headphones I have owned, light weight and stays on my head when I mow the grass, no mower just great music backgrounds I never knew existed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfthom,
Amazing! We're glad that you like the sound quality, weight, fit, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best headphones I’ve ever owned. Sound quality is amazing and they are really comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna, fantastic! You've certainly made a great choice! We're truly happy to hear about your satisfaction with the amazing sound quality and very comfortable fit design of your WH-1000XM4. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Great product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super confy to wear and use it for hours. Noise cancellation is great. Manage two connected devices really well. Good quiality of materials and finishes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brisbie007,
Great! We're glad that you are enjoying your new Sony WH1000MX4. We're happy that you appreciate the noise canceling capability, comfortability, quality of the materials and design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco