Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
AWESOME SOUND!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones that I've ever put on, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Electronicssgeek,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM4 headphones have delivered such an exceptional audio experience for you. Your high recommendation means a lot to us and motivates our team to continue crafting products that bring enjoyment and quality to our customers’ lives.
Best regards,
-Fred
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, good noise canceling, great fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amayah,
That's great to hear! We're delighted you're experiencing the high quality, effective noise canceling, and comfortable fit of your WH-1000XM4 headphones.
Thanks for choosing Sony.
-Eliab
Great headse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realy nice headset, loved the way they sound and the bass on it, and the battery life is great it lasts so long I charge it once a week
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PaulaD,
It's nice to know that you are enjoying the awesome sound and bass quality of our WH1000XM4. Plus, we're glad that you are pleased with the long battery life of the headphone. Thanks for the feedback and for choosing Sony! - Marco
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones. I’ve bought several different bands but always come back to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Amber!
We are delighted to hear that you consider the WH-1000XM4 to be great over-ear headphones! Your loyalty means a lot to us, and knowing that you always come back to the quality and performance of these headphones is the best compliment we can receive.
Thank again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, comfortable headphones much better than the competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, We're thrilled to hear that you are enjoying the comfortable fit and exceptional performance of your WH-1000XM4! Thank you for choosing Sony. - Romeo
Good headphones.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and have excellent sound quality, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BOOB,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM4 headphones are working well for you and delivering excellent sound quality. Your recommendation means a lot to us, and it encourages our team to keep providing premium audio products that enhance your listening experience.
Best regards,
-Fred
Happy holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my appliances from Best Buy, I feel safe and they are quality products.
I would recommend this to a friendBest Headphones of all time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i’ve ever owned. Sound quality and battery life are amazing I charge them once a week and the noise canceling is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisG,
That's great! We're glad to hear that you like the sound quality, noise canceling and battery performance of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gifted these headphones and he loves them. They are comfortable and the noise canceling works well. I would recommend. Will be purchasing some for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nia84, We are glad to hear that he loves his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit his music. Thank you for trusting Sony! Vincent
Great Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up through the app. Great quality sound. Comfortable to wear around the house and on my walks. Keeps a charge for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GreatHomeComputer,
Thank you for your purchase and for taking the time to write this awesome review. We are very delighted to hear that you are pleased with the sound quality, comfortable design and battery life of our WH1000XM4. Also, we're glad that you were able to utilized the Sony app to your preferred settings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
Perfect!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before i settled on these i tried JBL - Club 950NC Wireless Noise Cancelling Over-the-Ear Headphones and the quality and sound is night and day. These sony headphones has very good noise cancelling, bass and overall sound. Ive tried many headphones and these are top 2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hollywudjones, Wow! Thank you for sharing your thoughts and experience using your WH-1000XM4! We're glad you're enjoying all the improvements we made on these headphones especially the noise cancelling feature and superb sound quality. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
Best wireless headphones EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is awesome, so comfortable to wear. I use them to listen to audiobooks without disturbing anyone around me. Also late night TV bothers no one else and I can hear like it was a theatre. Stereo surround sound is awesome! I made a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreeDoc,
Awesome! We're thrilled that you are enjoying the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
great sound / noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best noise canceling headphones i’ve purchased. great for flights. sound canceling works instantly. long battery life although i’ve had it for only two months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aly3, great! We're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Best at the price point!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, bought these and the new Beats Studio pro and immediately returned the Beats. Super comfortable, no ear fatigue. Sound is great! Only thing keeping this from 5 stars is they fit a little too loose for certain gym movements.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Wow! That's nice to hear that you are satisfied with the audio quality, comfortability and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
Best Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light piece of art, sound is so rich, true noise canceling with every bit of sound coming on so clear and crisp. And the bass is just simply superb...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherwinI,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality,bass and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Nice headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones that everyone recommends. I like them, with a pretty design, and they never catch my hair, which most headsets do. The only issue is that they leak sound; other people can hear it pretty loudly from a distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoebe,
It's a true pleasure to hear you find the Sony WH-1000XM4 to be an attractive and popular choice, and we especially appreciate you mentioning the comfortable design that prevents tangling. We understand your point about the audio being audible to others nearby. While the earcups are designed to contain sound, ensuring a proper, secure seal around the ear can sometimes help minimize the distance that sound travels from the headphones.
Thank you for your comprehensive review and for selecting Sony!
Regards,
Dominick
Great headphones, garbage controls
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look and sound great. I prefer them to my bose headphones. That being said, the touch controls on the headphones are a huge steaming pile of garbage. Whoever had the bright idea to implement it was either in to deep to back out or purely clueless to what people want in their products. I have 20 year old vending machine headphones with better controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gubble, Thank you for the amazing review! We're thrilled you like the overall design and great sound quality of your new Sony headphones. We appreciate your feedback about the touch panel sensor controls. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony WH1000XM4 by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
SONY Noise-Cancelling HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best for the money. I was in flight with a person using these headphones and I asked about them. He said that the SONY were the best. I went to Best Buy and tried Beats, Bose, and others and when I put on the Sony I could not believe the difference. I see so many on the Plane with Bose and think they just went with a name. Listen for yourself and you will agree SONY is the BEST.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabyBoomerGuy, Awesome! We are glad to hear that you are enjoying the sound quality of your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Some great features. One annoying problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The noise cancellation is awesome. It is on par or slightly better than the Bose QC 35 II. It is more comfortable to wear for extended periods of time than the Bose (at least for my ears). Cons: The biggest problem I have is that when restarting the headphones, the volume always starts at maximum. I am using the iPhone app. Sometimes the volume control on the iphone app is not responsive when on a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuiceLover, Awesome! Glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback with the volume level as this will help improve our products. Thank you for choosing Sony! -Carl