Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Noise cancellation headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation, especially while on a flight. Great sound. Easy to pair. Long battery life and quick recharge. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWilson, Thank you for choosing Sony! We are so glad to hear that you are happy with the sound quality, battery life and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Best noise canceling headphones right now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have the XM3, audio quality is slightly better in the bass. Build is the same, battery life is excellent. The ability to pair 2 sources is a very welcomed addition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly, we are glad that you like the audio quality, build, battery life, and the headphones feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Fantastic sounding headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and sound fantastic! I would highly recommend it to those who love music and love the quality, fit, and finish. The case comes in handy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FasterRabbit, Thank you for the great review! We're pleased to hear you like the comfortable fit, built-in quality, and fantastic sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Light-weight with great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased these headphones. Exactly what I was looking for. Sound is great, light-weight and has its own app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bea1,
You made the right choice! We're glad that you like the sound quality, weight, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best speakers I have ever owned. I love the sound and the comfort of these headphones. The active sound cancellation works perfectly. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zeegamer,
Awesome! We're thrilled that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy! They’re so cushioned on the ears and on top it’s really comfortable to wear them. The sound is great and they make everything else quieter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ipadbuyer, Thank you for this amazing review! We're very happy to hear you're enjoying the comfortable fit and great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bout them for my self because my previous one broke down and I replased them with this one honestly great quality great sound. Over all great choice I would chose this over apple air max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megatroll,
We regret to hear about what happened to your previous headphones. You made the right choice upgrading to the Sony WH1000XM4! We're glad that you like the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Not enough improvements compared to WH-1000XM3.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Headphone physical properties: Does not clamp tightly enough; constantly slide forward or backward when bending over or looking up. Earpieces become hot too quickly, even in cool weather. 2) Active noise cancellation (ACN): Very good. 3) Sound quality: Underwhelming sound quality if EQ within Sony app is not used. If EQ and app are used, sound quality improves to Good. Does not support AptX L, plus LDAC cannot be used if multipoint connection is selected. 4) Bluetooth connectivity: Multipoint function very poorly implemented - just doesn't work consistently. Otherwise stable bluetooth connectivity. 5) Controls: Touch pad works surprisingly well, BUT needs more than 1 programmable button - only allows choice of summoning Voice Assistant or control over ANC level Need both.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeysee, Thank you so much for your feedback. We value your feedback and this will help us in improving our products. Thank you again for choosing Sony! -Carl
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever owned! Sounds great and very comfortable. Gets hot and sweaty when running with them on, but thats expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
You made the right choice! We're glad that you like the sound and comfort of the headphones. We also appreciate your review when using it for running. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing! The only thing I would caution the user is that you put them in their case when transporting them because the last pair broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Adam, thank you for giving 5 stars! It makes us really happy to hear you're enjoying the WH1000XM4 outstanding sound quality! We also really appreciate your recommendation, we agree that it's best to store them in their case when not in use to ensure they remain in good condition for a longer period. Thank you for choosing Sony. Best regards, -Jenn.
Amazing Headphones - You won't regret it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones by Sony! I had the lower model before this and debated spending more money for the upgrade and really glad I did. Comes with a nice case for storage and they're extremely durable! I workout about 5 days/week and they are used every time I'm in the gym. Excellent noise cancelation quality and so easy to adjust your equalizer as well from the app. I love these and would absolutely recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanF,
That's awesome! We're glad to hear that you like the noise canceling and equalizer of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.We appreciate the recommendation and thank you for choosing Sony!
-David
Good investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good on the noise and not to bulky to wear or carry
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MayraL,
Thank you for sharing your feedback us and we're glad that you are pleased with the noise canceling feature and design of our WH1000XM4. Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my self and they are great. The sound quality is excellent and so is the build quality. They are comfortable and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jiri, we're glad you like the sound quality, comfort, and battery life of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
.
Noise Canceling for sure!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling headphones and how easy they fit on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, we're glad you love our product! Thanks for choosing Sony! ~Earl
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise canceling works good, excellent sound quality and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoN, That's awesome! We're thrilled you like the top-notch noise cancellation, excellent sound quality, and long battery life of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Best pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty comfortable...and the battery life on these are great! The features for silencing the music is nice too. I love these headphones. My favorite pair atm!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OoLongTee,
Great! We're glad that you're enjoying the comfort, battery life, and the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, light in weight, very good sound. My husband has been using them since Christmas (gift) and doesn’t have to recharge them yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mireille,
Fabulous! Thank you so much for your honest review!
We are really thrilled to hear you are satisfied with the incredible sound quality, lightweight design, and long-lasting battery life of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Good headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. Connection is strong for one device. Will switch connecting to second device if that device is turned on. Overall great sounding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, Javier! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving it so far! Very comfortable and the sound is amazing. Does slip on my head once in a while but I just have to adjust it. I would recommend trying it out in store to see if it’s right for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelica, Awesome! We're thrilled to hear you love the comfortable fit and amazing sound quality of your new Sony WH1000XM4. And good to know you were able to find the correct and secure fit by adjusting the headband sliders. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam