Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Excellent Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset! The level of noise cancelling is superb! Pretty comfortable for a long time wearing experience! Definitely a great buy for its overall performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi billlovesivy,
Great! Good to know that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
These phones deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones deliver. Touted as the best NC phones, the XM4s did not disappoint. The freq response is wide (even wider if you run them wired) and the noise cancellation exceeded my expectations and my experience. While the Bose 700s are good, the XM4s are truly better. I did find them to be a little more brassy than the XM3s. My only disappointment was that the ear cushions are not thick enough to contain some of the higher volumes and someone sitting next to me can hear what I am listening to. But sound construction, wide freq response, full featured, phenom NC. What’s not to like?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustyHamster
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the ear cushions is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Quality is fantastic and the noise canceling really works well. Plus they hold a charge amazingly long. BB even made price match easy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJJJ,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Beautiful perfect sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife since it was on her christmas list and it was the best gift ever. She loves them she says she can finally mute me. Ive tried them myself and they truly are exactly are amazing the noise cancelling but even the sound it sounds like a concert in your head but not really that loud and the flexibity on the app func is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PanteraOfficial04,
Wow! What a nice Christmas gift! Surely your wife will love them. We're glad that she enjoys listening to her music without being disturbed thanks to the awesome noise canceling of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Maybe it's time to get yours too. Thank you for choosing Sony! - Marco
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loves these headphones, they are great quality and worth the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaV,
That's fantastic! We are so happy to hear that you love your WH-1000XM4 Noise-Cancelling Headphones and find the quality well worth the investment. We designed them for exactly this kind of excellent experience.
Thanks for choosing Sony.
Best regards,
Eliab
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. ANC is perfect. Great bass and overall sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettF,
Great! We're glad that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, noise cancelling. Some trouble figuring out the controls but I still love the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollegeMom!
It's a true pleasure to hear you're loving your WH-1000XM4 headset! We designed it with features like Adaptive Sound Control for personalized listening and Speak-to-Chat for seamless conversations, making your audio experience truly immersive.
We understand the controls can take a little getting used to, so to help you master them, here's a link with more information about all the controls and functions: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752814.html
Thank you for choosing Sony!
Best regards,
Estefany
Really nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot complain. The noise canceling is awesome. The ease of use for adjusting sound changing track and so on is perfect. I purchased these over another major brand and I find them to be equal but they cost me less. I also owned the earbuds in the same model from the same company, and they are absolutely phenomenal as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Screensplitter, we're glad you like our product. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superb If you like music you will love these head phones Can’t believe how so many lows this pair of headphones produce
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer, Awesome! We're glad that you are enjoying the sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Amazing sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! These sound amazing and love how light weight they are. Perfect for the gym or office
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CRivers, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
GREAT HEADPHONES!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great and super comfortable to wear for a day to day basis. And love the extra features with the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kn28, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sound but that price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always does great with sound coming from their headphones. This pair is no different. And the color navy blue makes it a great catch for me. The price is a little too stiff for me, but when they go on sale, i would jump on it ASAP.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LockDown, we are glad that you like the sound quality of your WH-1000XM4 newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the price greatly appreciated. We can guarantee you, that you won't be disappointed once you get these headphones. Regards, Erin
wh 1000xm4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphone ever, super battery life ,super recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroD, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
The best overhead headphones!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, long life battery, great companion when you fly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Danny,
That's awesome! We're glad that you found your companion when traveling. We're very happy that you appreciate the amazing sound quality and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are so comfortable and the sound quality is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieS, Thank you for the amazing review! We're very happy to hear you like the comfortable fit and great sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, amazing battery life, perfect control of noice cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfonsoG, Thanks for the 5-star rating! We're happy to hear that you enjoying your Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Craig
Worth the money for sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and definitely noise canceling very comfortable too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sarah,
Great! Thank you for shring your review and for the 5-star rating! We are very thrilled to hear that you like the audio quality, noise canceling feature and comfort of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Love these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically it came down to 3 players in the market for over-ear. Sony vs Apple vs Bose After multiple reviews on YT and other tech pages, I went with Sony over AirPod Max for 2 basic reasons: 1) Price 2) Package Sony are literally half the price of APM!!! Also, it comes with carrying case and other things whereas Apple comes with a funny looking pouch(?!?) and exposes the softest part of the device! Sound is great and the companion app is great too, have put in some hours on it already. Cups were initially heavy on my ears but its getting more and more comfy daily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJAhluwalia, We are so glad to hear that your research was worth it and found the WH-1000XM4's sound quality and comfort satisfying for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Good but touch sensative.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gestures are touch and swipe and skmetimes I touch it accidentally. Other than they sound amazing and are super comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlF,
Thank you for your purchase and we're glad that you are amazed by the sound quality and comfortability of your WH1000XM4. Thank you for choosing Sony! - Marco
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly wanted something for noise cancelling on the plane. Exactly what I was looking for and more. So comfortable the way they fit on your head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zachary,
Great! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph