Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Epic - best NC headphones for the price by far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried many different brands and price levels of noise canceling headphones, and these stood out above the rest. Have been using for 2 months now and they are a joy to use. Great sound quality and superior noise canceling technology (far better than any others under $300). Any features you don’t like can be easily adjusted through the phone app - eg. Ambient sound control, pausing when talking etc. and you can create different modes depending on what you’re doing - working out vs. when you’re at the office expecting to chat to people
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simmage, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, the noise-cancelling is amazing, and they are very comfortable. I wouldn't use them for working out, but anything else and they're perfect for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MunkiLord,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great value for your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound out of the box. The app has built in eq and makes the sound even better. Really comfortable and stylish. Also like how transportable they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hugo,
Great! We're glad that you like the comfort and app features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior sound quality and craftsmanship. Would highly recommend this to anyone seeking premium sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Superior,
Thank you for the 5-star rating! We're glad you appreciate the sound quality and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, amazing battery life, perfect control of noice cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfonsoG, Thanks for the 5-star rating! We're happy to hear that you enjoying your Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Craig
- Pros mentioned:Sound quality, Weight
Amazing sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! These sound amazing and love how light weight they are. Perfect for the gym or office
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CRivers, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great to return to after the XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the XM4s again after having my XM5 break on me. While in certain aspects it's worse, which is totally expected from a previous gen product, the number one thing that stuck out to me is how the noise cancelling is much better on the XM4s if you wear glasses. The XM5 noise cancelling is really finnicky if you wear glasses, and going back to the XM4s, and no longer having that issue that I decided to just put up with makes the XM4s a much better experience for me. Also, it's nice the XM4 folds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello will,
Thank you for sharing your honest review on our headphones. We appreciate you on this one. We regret to hear that you are not pleased with our XM5 but we are delighted to hear your satisfaction on our XM4, especially on the noise canceling capability when wearing eyeglasses. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Review Bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Cancellation and Bass. Technology is amazing. I bought this for my wife but I’m gonna buy one for myself soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bright, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are so comfortable and the sound quality is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieS, Thank you for the amazing review! We're very happy to hear you like the comfortable fit and great sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Comfy but pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and comfy. Sleek and built well. Very happy with these but pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, Thanks for the 5-star rating! We're happy to hear that you are impressed with the quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We also appreciate your feedback regarding the price. You may confer with your dealer for discount and promos. Thanks and enjoy! -Craig
- Pros mentioned:Sound quality
Best headphone available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a nice steady improvement over the MX3’s. I love the sensors and the new design makes for a lighter headset. Also the noise canceling has improved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie,
Awesome! Good to know that you like the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, have great sound. The app is also very good for customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NakiaB,
We're so glad to hear you're enjoying your WH-1000XM4 headphones' outstanding sound quality—and even better that you're taking advantage of the Sony | Sound Connect app for customization!
With the app you've control over the EQ, noise cancellation, and other settings so you can tailor the audio experience to your exact preferences.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
The best of the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product one of the best sets of headphones I have ever owned ,comfortable, and sound incredible, simply the best choice for headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dads,
Great! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Is the hype real?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound quality and noise cancelling. Ambient mode is also good. Very intuitive headphones that are comfortable to wear for hours on end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi retrojack,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If ever you see these headphones at 100 or less, you should most definitely buy them. They are worth it a hundred percent if you can’t get the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic recommendation, RBar!
We truly appreciate the shout-out for the WH-1000XM4! It is great to hear that you find them to be such a high-value choice. We take a lot of pride in the fact that our industry-leading noise canceling and sound quality continue to stand the test of time, making them a "must-buy" for any music lover.
Thank you for being a part of the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing! Loved it! Also, are very comfotable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiaL, We are happy to hear that you love your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Comfort, Sound quality
Very comdortable headphones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The noise cancelling is amazing. The case is also very durable. Very comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CecilJay,
Perfect! We're glad you like the amazing noise cancelling features, comfortable fit and durable case of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, they sound awesome. The controls are easy the options are sooth and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scott,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite songs for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Sony XM4 Headphones- Great Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never owned noise-cancelling headphones before, but I researched various Sony and Bose headphones prior to making a purchase. The Sony XM4 headphones simply have the best noise-cancellation on the market. It's a great pair of headphones for students who easily get distracted by noisy environments. My only complaint is that Sony needs to improve on it's pairing of multiple devices with the headphones. When I am connected to my phone and laptop simultaneously, there is an occasional dinging noise. I still have no idea why, but if you disconnect from your phone, the dinging will stop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lauren,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are hearing a noise when using the multipoint function. This isn't normally the case with these headphones. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). Resetting and initializing the headset may also help resolve the issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please let us know. Please email the below information to socialsupport@am.sony.com:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Comfort, Sound quality
Bose Rival Here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound quality. Comfortable and noise canceling works well. A bit expensive but rivals Bose in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanner, Awesome! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin