Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Sound great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and are very comfortable. Bought them because of the online reviews and I wasn't disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tmorris,
Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony.
-Ralph
Great Deal for great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are great. I got them on a black Friday deal. Although they are great, I would never pay retail on these or the XM5 or XM6. If you can get a deal, snag them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
We are excited to hear that you are finding your headphones to be a great addition to your setup! It is wonderful to know that you were able to snag such a good deal and that you're enjoying the performance they offer.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
One of the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best over-ear noise canceling headphones I’ve ever used. I’m really big into music and beats and when I saw many reviews I had to hear it for my self and I gotta say these are a 5/5. Sony really did an amazing job with these. The clarity in music is just CRAZY you fell like you’re in the studio while hearing music. If you have Apple Music I would definitely recommend these as they have great quality songs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cooks, Awesome! We are so glad to hear that you are enjoying your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones with Great sound. Awesome quality. Very comfortable. Nice price for Black Friday. Would purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
We're glad that you're happy with your investment. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I’m glad I got these on sale because I was a bit hesitant on price, but they work really well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariana, Great! We're glad that the headphones work well. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
my dope headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s beautiful 10/10 really clean, easy 2 use, super substantial battery life and great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iloveyou,
Thank you for the 5-star rating! We are glad you like the noise canceling and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, cancels noices and pairs easily with anything
I would recommend this to a friend- Pros mentioned:Comfort, Weight
Sold!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight - the app is a little annoying but hopefully that gets better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nins,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the comfort and weight of the headphones. For optimum performance regarding the Sony Headphones Connect app, make sure to always keep it up-to-date. You can still use the headphones without the app. However, installing the Sony Headphones Connect app is recommended to fully utilize the features of the headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sounds Amazing! Great Build Quality & Comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever tried. Amazingly comfortable and fantastic sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjwright24,
Great! We're happy to hear that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise reduction. Very comfortable. Excellent sound! Solid bluetooth connection. Best headphones I've ever used.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several noise cancelling headphones and these are by far the best. Sound quality is top notch. Great battery life.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Excellent headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphone. Very comfortable. Easy to setup, battery life is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roro, Awesome! We're very pleased to hear you like the comfortable fit, ease of setup, and long-lasting battery life of your new WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With over a couple months of use it is one of the best fitting and amazing audio experiences I’ve had with using them in the gym for hours at a time and with daily activities it does the job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! We're really glad to hear you're happy and satisfied with the features, great fit, and amazing sound quality of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Used to be the king
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these until the Apple Airpods max came out. These are now the #2 headphones. Great noise cancelling and fold up very small. Also very light. Sound is a bit muddles compared to airpods max or B&W px.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderfrog, Thank you for the 4-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Bass, Sound quality
The one to beat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Deep bass, crystal clear highs. Works great with calls, music and video. Can't complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IcyColaBottleOnHotDay,
Great! We're glad that you like the sound and call quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend and she loves the color, comfort, and noise cancelling. Highly reccomend, this is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, wow! This is a nice present and we are glad that your girlfriend is enjoying her newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best headphones ever.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love then love the sound I really like that. You didn’t hear anything around you beside the music or whatever you’re listening to. It’s perfect for my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC,
Amazing! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great alternative to Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a serious competitor in the upper end of the noise cancelling bluetooth phone arena. I find the noise cancelling feature to be top shelf in and around the house. I haven't had a chance to test in flight but see no reason that they are not state of the art there as well. The voice quality on calls is excellent. The quality with music is very enveloping, like being on stage with the musicians. Very easy to set up makes for a compelling package!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donagain, Awesome! We're glad are enjoying the noise canceling feature of your new headphones. The WH1000XM4 is perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Espectaculares
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectaculares, súper buen sonido, excelente cancelación de ruido, muy comido, lo mejor de lo mejor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hola eachd1108, ¡Impresionante! ¡Estamos muy agradecidos por estos comentarios positivos! Inteligentes e intuitivos, los auriculares WH-1000XM4 ofrecen mejoras adicionales a nuestra cancelación de ruido líder en la industria, una calidad de sonido excepcional y una escucha inteligente que se ajusta a su comportamiento y su ubicación. Con la aplicación Sony Headphones Connect, Ambient Sound Control te permite ajustar el volumen del sonido de fondo y te da la opción de permitir que solo se escuchen las voces. Mientras tanto, el ecualizador te permite personalizar los niveles de sonido para que se adapten a tu música. ¡Gracias por elegir Sony!
- Pros mentioned:Sound quality
best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing noise cancelling and looks cute as an accessory to any outfit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corra, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl