Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
Lovely Gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lovely and great,they are a good fit and flexible to adjustments,l would recommend them to any group of age.l love that they came in different colors and l choose the color l love.The price was affordable too making it easier for me to be able to get another pair for my daughter soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizhope,
Thank you for an amazing review! We're happy to know you like the comfortable fit, design, and colors of the WH1000XM4. These headphones are designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Beautiful Music.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these is best described as rich. all the sound levels are perfect for music that is classic rock, old metal, Jazz. If you are looking for just the thump of base, stick with beats. If you want great sound pair it up to a Denon or Onkyo receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BakeAway,
That's perfect! Thank you for sharing your review and we are very thrilled to hear that you are pleased with the audio quality and performance of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort. Limited use so far, so we will see how they hold up with time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griff,
You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and features. Also pretty comfortable even after a long use during the day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pain,
We are glad you like the sound quality and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
Regards,
David
- Pros mentioned:Battery life
The ANC headphones to end all ANC headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing head phones for calls, music, and noise canceling. I use these head phones for Webex meeting at work, jamming Death Metal, or sealing out noise while I type up lab reports (sometimes a combination OF all three AT the same time). The bluetooth functionality is great; and so are the controls on the right ear side. And the battery life is PERFECT. Ignore beats and BOSE. Get these. I purchased a pair for the wife and myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idromos247,
You made the right choice with the Sony WH10000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony WH Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise prevention gadget. I needed one for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelR,
We are truly heartened to learn that the Sony WH-1000XM4 has provided the good noise prevention solution you've been seeking! We understand the importance of having reliable noise cancellation, especially for long-term use. We hope these headphones continue to serve you well. Thank you for your feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best over-ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for probably a couple years now. I use them when working and for taking work calls. The audio is awesome, and people can never tell I am using headphones, which is a plus. There are a ton of things you can do with these that I don't use anymore, but they can be quite helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW, awesome! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels out noise good. Adjusts well for a Comfortable fit. Sounds clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sjhenson6,
Great! We're glad that you like the noise canceling function, comfort, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is lot easy to wear as compared to air pod max... it feels great.. sound quality is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pratik,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Bluetooth only used a short time I like them comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Easylisting, Thank you for this amazing review! We're very happy to hear you like the ease of setup and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Its Sony... expect the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can afford these, please go with them! Obviously, the sound is superb. The tap buttons on the side take some time to get used to but are convenient. The Headphones app provides great customizion. Lastly, the reason to go with this version rather than their latest ($399 headphones) is because these still fold and easily fit in your bag/backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vgndude, Awesome! We are glad to hear that you are enjoying your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend great sound quality. They don’t fall of your head and are great for the gym or everyday use also you can’t hear anything with them on and playing music which is great unless you are not into that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickP, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones and that it is helping you stay fit in the gym. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Nearly Top Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something better than average. You can just use these out of the box and they will be okay, but if you like bells and whistles these have them. The app helps a lot. Watch a video on Youtube to get the full benefits of these fantastic headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DSoul,
Thank you for your purchase and amazing review of our WH1000XM4. It's nice to know that you were able to utilized our Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is very happy with this Sony headset. The sound quality is superb and really nice to listen to. I tried it as well and I love it too. And the sale price was perfect because I have other stuff to buy because iwas Christmas time when I bought it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie, Thank you for sharing your wonderful experience with your new Sony WH1000XM4 headphones! We're very pleased to hear that you and your grandson are satisfied with the superb sound quality of these headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely live up to the hype. When these are on, you can not hear any outside noise at all. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyV,
Great! We're glad that the headphones have lived up to the hype. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones with a crystal clear some. Comfortable and sweat resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cable, Thank you for the fantastic review! We're very pleased you like the crystal clear audio quality and comfortable fit of your new Sony headphones. Please take note that the WH-1000XM4 does not have a water or sweat resistant feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best Headphones Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had! The sound quality and comfort are amazing!! I highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Awesome! We're thrilled that you are enjoying the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It really helps to minimize sound around me and my music sounds so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WH-1000XM4, CMSC! We are truly heartened to learn that you're enjoying the exceptional sound quality and the noise-canceling capabilities, which help to minimize external sound and immerse you in your music. If you have any other feedback or need assistance, feel free to reach out!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Take my money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught them on sale. Chose them over the 5's. Glab i did. I would of gladly paid full price. Noice cancelation is fantastic. I work in a factory. I can easily listen to books without pushing the volume all the way up. At this price point you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoeV,
Awesome! We're glad that you made the right decision and we are very happy that you are pleased with the noise canceling capability and performance of our WH1000XM4. You can now focus on your work and still enjoy listening to your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Most comfortable headset ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to wear for long periods of time, and sound quality is awesome! Probably the best headset purchase ever..
I would recommend this to a friend