Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a last minute pair for a vacation and these were outstanding! The noise canceling feature is amazing!! Had a small child wailing behind us on a flight to LA. Put these on….peace and quiet! The music is rich and has concert quality sound. Sony has the best over the ear headphones imho! If you want peace and quiet, these are the headphones for you! Music is the bonus!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for the 5 Star review!
We are extremely pleased to hear that you are happy and satisfied with the outstanding sound quality and industry-leading noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Speechless!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I went through with purchasing these! I hesitated for a while because of the price. But when they were on sale, I jumped on it. I wish Spotify supported the 360 Reality Audio because I don't bother with 3rd party music apps I have not heard of. Regardless of that, the sound and features of these headphones is worth it to me. You get what you pay for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 4SmokinSlyks,
That's very nice to hear! We're glad you like the smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
GREAT headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loooooove these headphones so much, great noise cancelling setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraA, we're happy to hear that you're loving the Sony - WH1000XM4! With the Industry-leading noise canceling technology and the Superior Sound Quality, they are able to take your listening experience to the next level! We hope you continue enjoying the product, thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fells very comfortable. The app is easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conrad,Thank you for giving the WH-1000XM4 a perfect rating! We're pleased to hear you appreciate the great sound quality, comfortable fit, and intuitive app of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great, Connection takes longer than necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, only thing is that while they immediately say "bluetooth connected" when I turn them on, they actually take a while to pair. There's been a few awkward moments where I immediately play my music or podcast and they haven't actually connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, Zara13!
We are thrilled that you love your WH-1000XM4—they are fantastic for both sound and industry-leading noise cancellation!
We sincerely apologize for the brief but awkward delay between the "Bluetooth connected" voice prompt and the actual functional pairing. That moment where you immediately start your audio only to have nothing play is certainly frustrating, as we aim for a completely seamless experience.
This behavior can sometimes be related to how quickly the source device (phone/laptop) completes its handshake with the headphones. To potentially smooth this out, have you tried these two steps?
Please ensure your headphones are running the latest firmware via the Sony | Headphones Connect App. We frequently issue updates that improve connection reliability and speed.
Sometimes, temporarily removing the XM4s from your device's Bluetooth list ("Forget Device") and then re-pairing them can reset the connection profile for faster linking.
If the issue persists after trying those steps, our support team can look into more advanced diagnostics. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
No regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation. Outstanding comfort. Look great! Controls take time to adjust to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asmithba,
Good to know that you're enjoying the amazing features of the headphones like the comfort and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also appreciate your feedback about the touch control function. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling function is great. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyer,
Perfect! We're thrilled that you like the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Sound is amazing, noise cancellation is great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best and most comfortable headphones ive used as a bluetooth device, i use it to go to the gym, for walks, for flights, great overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonS, Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, very comfortable.multi device support is a hit or miss with my note 20 ultra
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are one of the best iv heard. The noise isolation is top notch and the sound quality is superb. If you have the chance give the 360 audio and listen, it's a a game changer. At least to me it is. Takes music to a new level. Totally transforms the way music is heard. Build quality is very good but for the price I feel they should of went with a more premium material. But overall. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LMcKenzie20, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Great Noise Cancelling Headphones at high price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, battery life, and features but the earpads are a tight fit and the ears can get warm after a few hours of wearing them. Amazing noise cancellation though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KnightElm,
Good to know that you like the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its fit and comfort is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great ANC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones are a great set of headphone. These headphones are good for listening to music when doing chores around the house or just sitting back and relaxing. For me the best feature is the ability to pause when the headphones are removed. They are excellent at blocking outside sound and sound great for music or podcasts. Their only weakest is phone calls, not as clear as when listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pop04, we appreciate your review of the WH1000XM4. Good to know that you like the sound quality, wearing detection, and noise canceling function of the headphones. Make sure to update the software version (via the Sony Headphones Connect app) for optimum performance. Your feedback about the call quality is greatly appreciated. Thanks again for sharing your review and for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Perfect headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone I’ve own. I had the previous version and even though there is one generation ahead I still chose this one. The case is awesome for traveling and do not take much space. Sound quality is amazing. Charges quickly. Perfect in my opinion. I wish Sony would keep this model, not a big fan of the most recent version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivi, That's great! We're thrilled you like the carrying case, amazing sound quality, quick charging, and overall features of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for the gym and to block out extra noise while working out. They block out a lot and im happy with how well they work. The only negative is the dont stay securely on during certain exercises but that is my only dislike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michele67212,
Awesome! We are truly happy that the noise canceling feature of our Sony WH1000XM4 work fine. You can work out without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good for cordless, Easy to travel with. Very comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruh, Awesome! We're glad that you love the sound quality and comfort. Indeed, these headphones are easy to travel with. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
I can’t hear you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than beats! Noise cancellation was great and couldn’t hear anything other than my music during my last flight. Only negative was the initial connection to my device. It took a little longer other Bluetooth devices I have and I had to download a Sony app. And love the Navy blue color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoIz, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best in the market
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome over the head headphones, one of the best in the market. Use them on a flight and the noise cancellation was amazing, blocked out all the noise..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrGarcia, You've made a great choice! We're very happy to hear that you're enjoying the exceptional noise canceling of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony WH1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is mach better. A shape that fits your ears very well. Very easy to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had by far. Excellent comfort, quality and noise cancelling.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very clear sound, wired or wireless, comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best,
Perfect! We're glad that you like the sound quality, comfort, Bluetooth function, and wired option of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph