Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
GOOD FOR GAMING AND MUISC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST PURCHASE EVER THE NOISE CANCELING AND EASY CONNECTION IS PERFECT ALREADY BUT I USE IT FOR GAMING AS WELL EVERYTHING JUST SOUNDS PERFECT
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hector,
Thank you so much for such a great review! We're glad to hear that you are enjoying your WH1000XM4 headphones while playing games or listening to your favorite music. We really appreciate that you like the great sound, noise cancellation, easy connectivity, and overall performance of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Mx4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noice canceling and decent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovannyR, We’re glad to hear you’re loving the excellent noise canceling and enjoying the sound quality! Those features really make them stand out for a top-notch listening experience. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best sounding headphones i’ve heard. Used them on a trip to Hawaii need less to say lots of time on an airplane. Easy noise cancellation that made it perfect to either watch movies or take a nap. Quality is better than the aipod over the ears and pro’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, DreM! We are incredibly pleased to hear you are happy and satisfied with the fantastic sound & quality, industry-leading noise canceling feature, and superb performance of the WH-1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
quality music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound experience, with lightweight and more battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dineshv12, we're happy to hear that you like the size, battery life, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. ~
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Make sure to adjust the headband for maximum comfort. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
I am very glad that I bought these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are terrific! I waited a long time to get them, but when they finally went on sale, I pulled the trigger. Excellent noise cancellation, and great sound, too! You really hear all of the different instruments in the band...great musical clarity! I would strongly recommend getting a pair!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashton19,
Amazing! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Pleased with this purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had originally purchased these noise cancelling headphones for my son in November as. birthday gift. He had complained that he was having a hard time hearing with his current earphones. I researched and Sony and Bose were the top picks. My son raved about them so much that for the holidays, I purchased one for my husband as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Winner, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greatgreatgreatgreat greatgreatgreatgreat greatgreatgreatgreat greatgreatgreatgreat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ernestthegreat,
We're thrilled you are enjoying the WH-1000XM4 headphones so much.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Sony is 2nd to none!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are what I'd call "state of the art". The sound quality is superb, the app is good and the intuitive ability is pretty amazing. Well worth the purchase. I purchased the blue ones on the same day i purchased the black ones, for the grandson. He feels exactly like i do about this headset. Great job, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We are so glad to hear that you are happy with the sound quality and features of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones I ever had!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought them, the sound quality is top notch and I’m never going back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NA01, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually really great product, my son loved his gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaraiM,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones made such a wonderful gift for your son. Knowing they brought him happiness and met your expectations encourages us to keep delivering products that connect people through exceptional sound and thoughtful design.
Best regards,
-Fred
- Pros mentioned:Sound quality
Wanted to love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really was excited about these headphones. I’ve had my Bose QC35-II headphones for a few years and looking for better sound quality and audio during phone calls. I will say that with the EQ settings available, the sound quality was much better than my Bose. However, I had lots of connectivity issues with my iPhone 11 Pro and my latest generation iPad Pro. It would frequently stop working in the middle of movies or music and would have to resync them. If that was all, I probably could have lived with it as I’m sure they will fix some of those issues in firmware. But, the call quality just wasn’t there. I always sounded hollow/electronic to the people I was speaking with. Maybe this will also be fixed in a firmware upgrade, but at $349 that’s just too much to hope that they fix it. I really like the look, sound quality and features of the Sony’s, but do r now I’ll head back to Bose for their updated version and hope that someday the Sony’s can get their firmware better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlanM, we're glad that you like the amazing features of the headphones particularly the sound quality and its design. It's unfortunate that you're having connectivity issues and the call quality is not what you expected. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. To resolve your connectivity issues, you may refer to the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Should need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Ralph
Sony Social Support
- Pros mentioned:Sound quality
Love ittt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a month, and in love with it so far. The noise canceling feature work wonderful for me. Best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, we're glad you love your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Awesome noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 noise canceling headphones checked all the boxes for me. Excellent sound and noise canceling performance. I would definitely recommend anyone looking at high quality noise canceling headphone give these a listen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyE,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Very quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancelation and very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toots, Thank you for this amazing feedback! We're glad to hear you love the industry-leading noise cancelation and comfortable fit of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam
- Pros mentioned:Sound quality
Buy Yesterday.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 are the best noise cancelling headphones you can buy. By keeping the sound as good as it always was to satisfy music lovers and adding some extra features tech heads wanted, Sony manages to keep its nose just in front of Bose, Bowers & Wilkins and Beats by Dr. Dre. There's nothing better in the world of headphones right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi acoolbear,
Awesome! You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. sound is Amazing!! Highly recommended!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christine,
We're thrilled that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great Noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been obsessed with these headphones since I got them, perfect for me time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, user119888!
We are absolutely thrilled to hear that you have been obsessed with your WH-1000XM4 headphones since getting them! It's wonderful to know they are perfect for your me time, providing the immersive, distraction-free experience you deserve.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
My boyfriend loves them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a "Congrats on finishing a semester of University!!" gift for my boyfriend and he loves them! I bought myself some in Navy Blue and couldn't hear him screaming less than a foot away from me. Also perfect for long car rides
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayra,
You made the right choice! We're glad that you and your boyfriend are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Good Engough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough. I bought two of them. One for myself and one for my brother. Great battery life while the connect is a little longer then XM5. But it doesn't matter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enri,
Thank you for the purchase! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great product so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far ive only had it for a day but awesome quality and sound I just wish they would make them more weather resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyH, we're glad you like the sound quality of our product. We appreciate your feedback regarding the resistance of your Sony unit. Be careful when using the headset in the rain or snow, or in locations with high humidity. Thanks for choosing Sony. ~Earl