Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Midnight blue xm4’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I’ve been wanting a pair since the xm3’s but waited extra long for the xm4’s. I’m very happy with my purchase at Best Buy. I use these everyday and are very comfortable. I got the midnight blue and they look and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Airfryer, awesome! We are really delighted to hear you love our newest industry-leading, Noise Canceling headphones WH-1000XM4! We are also pleased to hear you are satisfied with its outstanding sound quality and stylish design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony 1000XM4 is a must
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knew that I needed until I wear it for the first time! It cancels my noisy teammates in the office. Now I can deeply focus in my job, get the task done and get out of there without hear any whispering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Eish they had worked!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were lovely, comfortable headphones. Unfortunately they did not work with our TV and sound bar so they had to be returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynB, While we're glad that you like the exceptional comfort and features, we are sorry to hear that you've had some issues with connecting the headphones and your TV and soundbar. It's unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product. We hope you will consider Sony again in a future purchase. Thank you for the feedback. Regards, Jess
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 I highly recommend this headset very good for pvp games
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 10/10 review, AlexG!
We are thrilled to hear that the WH-1000XM4 is hitting the mark for your gaming sessions! It’s awesome to know they are giving you the edge you need in PVP games—having that immersive sound and industry-leading noise canceling really helps you lock in and hear every detail.
We're glad the headset is delivering the comfort and performance you need for those high-stakes matches. Thank you for the high recommendation and for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones. Noise cancelling is amazing. Sound quality is great. Does clamp onto the head pretty heavily, but that might get better with time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TristanT, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
A Must Have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a Christmas gift for my boyfriend and he loves them! amazing sound quality and perfect for noise canceling since he wears them to tune me out xD
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DiannaT,
That's a nice Christmas gift! We're glad that your boyfriend loves it and enjoying the amazing sound quality plus the superb noise canceling capability of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Converted from Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I use them daily for work and entertainment. With 7,000 hours plus of use time so far I can tell you these are durable and of high quality. I purchased a pair originally in 2020 and now a second pair as a gift and will definitely be going Sony in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JTinSC,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Gym headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something for my girlfriend. She wanted headphones for the gym. She really loves them. She is a big fan of the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandroC,
That's perfect! We are truly happy that your girlfriend loves her new Sony WH1000XM4 and she enjoy using it in her gym sessions. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, with multiple options on how you would like to enjoy music. Many compliments on the silver color. A little big to carry around for everyday use. Overall, a great choice for people who love listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and sound of these headphones and beautiful color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jen3, Excellent choice! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
AMAZING
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years and it still bumps!!!! Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekilla, great! We are happy to know that you like your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Works Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Noise cancelling works well and sounds amazing. Only connects to two devices at a time which is understandable, but limiting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsmaelV, we're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! I highly recommend this headphones. You need to get the Sony app though! At first the sound sounds flat but with a lot of detail. You need to configure the sound to the taste you like and without a doubt you will love them. They sound so full and rich once you configure them to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alberto, Thank you for the awesome review! We're very happy to hear you're enjoying the amazing sound quality, especially when configured using the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great sounding easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific set of headphones. I can't speak to functionality with Alexa which is available but the Bluetooth works well for true wireless connectivity. I primarily use them with my tv for high quality movie watching and try sound great! The price is high though. If you can get it a little cheaper I would highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Xm
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Noise Cancellation! I use these daily for everything!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoeG, We're very grateful for this positive feedback! It's wonderful to hear that they are perfect for daily use, thanks to their exceptional noise cancellation. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Wouldn’t pay full price for them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these bad boys on sale for $250.00. ANC is good, took them on a flight to Vegas and significantly reduce the sound of the jet engine however if your expectation is for the to completely eliminate that is unrealistic. Also, doesn’t do a good job canceling peoples voices, so if you getting them to get piece and quite from your family look elsewhere. Audio quality is excellent and plenty of adjustments available via the Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are enjoying your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding headphones. Had Bose QC35 previously and loved them but they developed an issue with not turning off properly. Decided to try Sony and very happy I did. Build quality, sound, and noise canceling is about the same as Bose. But Sony has better phone app and better volume controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Redbuck, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice pair of headphones. Audio and noise cancellation is awesome. One con I found was the mic quality is not the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gordon, Amazing! We're very happy to hear you like the superb sound quality and top-notch noise cancellation of your new Sony WH1000XM4. We appreciate your feedback about the mic quality. At Sony, customer satisfaction is our priority. We take all feedback seriously and use it to continuously improve our products. Please make sure that the firmware version of the headphones is up to date to ensure optimal performance. Thanks for choosing Sony! -Sam
Prodcut review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the product last christmas and my vrother inlaw loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelT,
Thank you for choosing Sony!
We couldn't be happier to hear that your brother-in-law loves the WH-1000XM4 headphones you ordered last Christmas. Knowing our product has made a meaningful impression during such a special occasion truly brightens our day. Thank you for sharing this wonderful moment with us!
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed by the quality of the sound and beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samao,
Awesome! Good to know that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph