Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Never a let down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Throughout my time using these headphones I’ve never had any trouble with them. Even through the extensive use and beatings, it still manages to produce the best quality sound until the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richie, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Too big for my head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the noise canceling would help solve my working from home issue. It helps some. I wish I could control the headphones through my computer. I have to be connected to my computer for zoom. It takes time to stop connect to my phone, unconnect my phone and then reconnect my computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noneya, Thanks for the feedback. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these headphones, I use them everyday. Good Battery life aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitri2,
That's great! We're glad to hear that you like the battery performance of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones the quality of is amazing. They made from the high quality materials. In one word it's a sony and no more :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hayk, Fantastic! Good to hear you love the amazing quality of your Sony WH1000XM4. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Noise-Cancelling headphones are wonderful. I can listen to music with high quality sound without the interruption of external noise. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AudreyD,
Awesome! We're glad that you enjoyed listening to your favorite music without any distractions and with a good sound quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned various JBL models of headphones and really wanted to try these out and these have been by far the best headphones ive owned in a really long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Djuan,
That's great! It's nice to hear that you appreciate the overall quality and performance of our WH1000XM4. We thank you for your honest feedback. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazingly quiet noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Better noise cancelling and sound than my old Bose QC2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulK, Thank you for your feedback on the WH-1000XM4 headphones! We're thrilled to hear that you are enjoying the superior noise cancelling and sound quality compared to your old headphones.
Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise cancellation for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never appreciated noise cancellation until I bought these headphones. Whether I was on a plane, on a trail, walking around or working out there has never been a time where I regretted this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevinM, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, does exactly what it claims. Great noise cancelling, effective in environments like airports or cafes, but still allows you to hear announcements that are being made. Fast charging with USB-C, multipoint functionality makes connecting to 2 different sources a breeze. No major complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dtatran,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
GREAT product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter - who didn't think she'd really like them. She wore them one night while watching Netflix on her laptop and she LOVED them. She wished she'd had them on the airplane next to the crying baby....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof2DD, Awesome gift! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
XM4 Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4 I had for a long time, great for noise reduction!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MilkJuice,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM4 headphones have provided you with excellent noise reduction over time. It’s rewarding to know they continue to support your listening experience so effectively.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sound Quality? Meh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the title of this review, it probably sounds like I hate this headphone. No. I completely understand the purpose it serves under the factor of convenience. The noise-cancellation is fantastic, the call microphones are alright, and the fit and comfort are out of this world, though slightly clampy for a big head like me. What I dislike, however, is how meh and uninspired the sound quality is. I would hope from a headphone this expensive that the sound would at least be much more clear and crisp. Instead, the XM4 has this awful muddyness to it. Personally, I find it to be unbearable, however your mileage may vary, when headphones are all bass. And the XM4's really are just mud and bass. Perhaps this headphone isn't aimed at me, but still, I would love a pair of good travel headphones that don't sound like being drowned underwater while your favorite music plays. If you are someone who isn't very keen or just doesn't care about sound as much as convenience and comfort, these are for you. I completely understand that side, and I would recommend them for commutes. But general listening, you can do way better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oakley, we're glad you like the noise canceling feature and comfort of our product. We're sorry to hear that you have an issue with the sound on your SONY unit. ou can switch the settings and check the sound quality mode to Priority on sound quality mode which prioritizes the sound quality with the “Sony | Headphones Connect” app. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good produscts the best buy Is it my first time, it's nice services
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarmenS,
Very nice! We're glad to hear that you like your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sound great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared Bose NC 700 and Apple AirPods Max to these Sony WH- 1000XM4. To my ears, the Sony headphones sound the best...with tweak of EQ settings. Noise cancelling is very good. At a price of $250...can't beat them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryanenski1,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I could buy, I gifted this to my sister and she loved it. She uses it everyday for her active work and at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, MarkH!
We are absolutely thrilled to hear that the WH-1000XM4 headphones were the best headphones you could buy and such a hit as a gift for your sister! It’s fantastic to know she loves them and uses them daily for both her active work and at the gym. We designed these headphones to be incredibly versatile, offering industry-leading Noise Cancellation and exceptional comfort for use in any setting.
Thank you again for choosing Sony to bring great sound to her day!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass
Last all day and has great bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after careful consideration. I tested it in store and let me tell you, the bass on this thing… immaculate. I’m a bass head and I approve ✅
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Axel,
Wow! Thank you for your approval and we are pleased to hear that you are satisfied with the audio quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sound, comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love these headphones noises canceling is first class sound is amazing with the sony app you will find your sound. So glad I bought these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jon2020,
Great! Good thing you got this one! We're glad that you made the right choice and now you are enjoying the amazing sound quality and first class noise canceling capability of our WH1000XM4. It's nice to know that you were able to utilize the Sony app to adjust the settings of the headphone to your liking. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding purchase, these have been the standard for a few years and perform as well as the newer XM-5 without a few of the bells and whistles. But at 1/2 the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
That's great! We're glad to hear that you like the performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best noise cancelling headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best boise cancelling headphones i have owned. I have owned various headphones and the noise cancelling on these is top tier. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
Thank you for your feedback. That's nice to hear that you are pleased with the noise canceling capability of our Sony WH1000XM4 and making it as your number 1 in your list. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! Enjoy! - Marco
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and noise cancelling. Works as expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyR, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl