Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great if they fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about these is great. The one issue is user dependent - which is that the ear cups might bother your ears after a while. If they do, maybe the new version is a better choice. If they don’t, lucky you. The price to quality here now is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, we're glad you like our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise canceling and sound. Gift for my granddaughter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaB,
We're so glad to hear the WH-1000XM4 headphones are providing good noise canceling and sound, and that they were a great gift for your granddaughter. We hope she enjoys them immensely! Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Definitely buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This blows Bose and whatever top headphone companies out the water. The headphones are smart. The headphones adapt to the noise that are loud. They are worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bestbuybring3guys,
That's awesome! Thank you for purchasing our Sony WH1000XM4 and for sharing your feedback. We're glad that you are pleased with the performance and quality of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is the most important factor in determining whether a product is good or bad. This is really good the noise cancellation is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Silla,
Wow! It's nice to know that you are satisfied with the quality and performance of our WH1000XM4 especially with the noise canceling feature of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony knocked it out of the park. Amazing sound sound quality. And it's use for the gym is spot on the noise canceling feature helps with all the excess noise. Recommend 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottO, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part of the headphones is definitely the noise cancelling. I am in college and I can tune out people being loud with these headphones so I can study. I can also just touch side of headphones to turn on transparency mode so I can hear if someone is talking to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, That's great! We're pleased to hear you're enjoying the industry-leading noise canceling feature and ambient mode of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
high quality product from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for older Bose noise cancelling. Easy to pair once the app is installed. Not quite as comfortable as the Bose but the sound is incredible. Range is good and fairly easy to use. The feature that shuts off the music/sound if you start talking is helpful but it will also shut off if you laugh. The only reason it doesn't get five is that it's not really comfortable for longer periods of time such as a couple of hours. Great for airplane travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iowafan,
We appreciate your review of the headphones. We're glad that you like the Bluetooth range and user-friendly functions. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases, it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
Your feedback about its comfort is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Quality and Build
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and top tier headphones that surpass any others for this price range, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos,
That's awesome! We're glad to hear that you like the sound quality and price point of the We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Superior headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats by Dre has always been my go-to brand for headphones, but Sony headphones are far superior. These are the best headphones I've ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GermanM,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Reasonable Price High Quality Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and very customisable from the Sony Connect App. 5 band equalizer allows frequency response to your liking. Midrange for me needed a little boost which was easy to do. Hi Rez codec (LDAC) supported and sounds great but only available on Android phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundguy1, Great! We're glad that you are enjoying the sound quality and the use of the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Great for Gym
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym and everyday use. I sweat a lot and still they don’t seem to slip off or anything. My only drawback is for my set they only charge when I have them charging through my laptop rather than a wall outlet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SebastianM,
Thank you for your purchase and for your feedback. We're glad that you enjoyed using our XM4 headphone for your gym and everyday activities. When it comes to charging the headphone, you can also charge the headset to an AC outlet. Just purchase a commercially available USB AC adaptor to use with the supplied USB Type-C cable. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Very good product.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work very well, unfortunately do not work the best on my shape of ears, but that's just me. Very good sound quality, decent mic quality, and very good noise-cancelling. I like the feature that pauses audio/video when the headphones are removed, and resumes when placed back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IronicCronic, Great! We are happy to hear that you are satisfied with your new WH-1000XM4 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Purchase ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked all over for replacement headphones for autistic son who has a larger head. These are awesome! He loves the noise cancelling capability and we love that he just has to cover one ear to hear us when we are talking to him reducing the number of times he is pulling the headphones on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dd13, thank you so much for the 5-stars review and feedback! We are incredibly pleased to hear your son loves his new WH-1000XM4! We are also glad he's enjoying the amazing features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
The King of Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are in a class of its own. I read a lot of hype about these and decided to finally get them. I'm glad I made the move to get them. Syncing up to two devices at once is perfect for my job. Also the Noise canceling puts you in your own little world. The Midnight blue is beautiful by the way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slayer1193, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great noise canceling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ever! Just got off a flight sitting infront a crying infant and singing toddler and heard NONE OF IT! Noise canceling is so good, it's almost scary how silent it can get if not playing any audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKE, Thank you for the amazing review! We're glad you're enjoying the industry-leading noise cancelling feature of your Sony WH-1000XM4 especially during flights. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound is excellent.would purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sdriddle, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Sound quality
Bendy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the NC on this, the only thing is that it is very sensitive to touch on the outside, so if your hair swipes or or your sleeve or anything, it will react! Very cute and stylish though. I do appreciate the pause when it hears me talking, I think that’s cool. Overall very good, but the microphone on the Xm5 is much better. Very soft and bendy, just gotta be careful with them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FlorCin, ! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great, canceling out all noise. I love them. The delivery was excellent; it was timely, and they kept me informed through tracking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JeffreyC,
Great! We are truly delighted that you received your WH1000XM4 on time and now enjoying the superb sound quality of your headphone. Listen without any distractions, thanks to the amazing noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sounding though a bit pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound I've heard from headphones when direct wired. Haven't tried the bluetooth yet (assuming it won't be as good). Sound canceling works well. Haven't been able to get the mute effect to work when someone speaks to me (place hand on right earphone).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi docspruill, we're glad you like the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good batter and I love the adaptive sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chozn2, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl