Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. My wife loved them for Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyS, we're glad to hear that your wife loves her new headphones! Thanks for choosing Sony! ~Earl
amazing quality headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this headset i take it everywhere with me. especially great on long road trips
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lindsg,
Thank you for choosing Sony!
We're excited to hear that you love your WH-1000XM4 headphones and take them everywhere with you. Knowing they’re your go-to companion, especially on long road trips, means a lot to us. Thank you for sharing how they enhance your journeys—we’re grateful to be part of your adventures!
Best regards,
-Fred
- Pros mentioned:Bass
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone purchase I ever made The noice cancelation isn't perfect, but it's close. The bass is the smoothest I've ever heard, and I was not very picky, but I will never expect anything but the quality I get from these! Would have spent 500 easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xavier,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Spectacular headphones, not so good shipping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints when it comes to these headphones, except, the right bud will occasionally give-off staticy noise almost as if a person was blowing air into your right ear. This only happens when I have used ANC for long periods of time. Aside from the headphones, I strongly recommend not to purchase similar products from Best Buy, especially preorders! The only reason I decided to purchase my headphones on Best Buy, was because they promised my headphones would be shipped the 14th of August, a full four days before Amazon. Can you guess what happened? Shipping was delayed, and I could not cancel my order, despite my numerous attempts. They finally shipped FIVE DAYS LATER, and arrived that Friday. If I had simply ordered from Amazon, my headphones would have arrived a day earlier, Thursday. Best Buy, be honest with your customers. Don't lie to us, saying you'll get us our headphones earlier, when you cannot. We deserve better than that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuysucks, we appreciate your feedback about the headphones. Make sure to update the software of the headphones (via the Sony Headphones Connect app) for optimum performance. We suggest that you also make Best Buy aware of what happened. We hope you'll have a better experience on your next purchase. Thanks for choosing Sony. ~Ralph
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the price, would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SebastianC,
Thank you for choosing Sony!
We’re elated to hear that the WH1000XM4 headphones have impressed you with their value and quality. Your recommendation means a great deal to us, and we’re happy to know these headphones are making a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love these headphones. The sound makes your favorite sounds an immersive experience. will never regret this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ligu,
Awesome! We're happy to hear that you love the sound quality of your new Sony headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used these much, so I cant review all the features. I did try the Beats headphones in-store, and these sound a lot better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heffrey, Thank you for giving the Sony WH1000XM4 a perfect rating! We're so happy to hear you like the great sound quality this unit delivers. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
My new Gym headphone's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation and ajustable. Great for working out in a noisey gym. Better than any earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OneDaye1, Awesome! We're so delighted to hear you like the top-notch noise cancellation of our WH-1000XM4 and the adjustable slider (left and right) to ensure comfortable fit for long period of time. Glad to know that it is helping you stay fit in the gym. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
Superb Noise Cancellation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC (active noise cancellation) on these is second to none, listening to music is completely isolated and you are unable to here anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
That's nice to hear! We're very happy that you like your new Sony WH1000XM4 for having such an awesome ANC capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the door buster deal was too good to pass up.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review!
We’re thrilled you were able to snag such a great "doorbuster" deal on your WH-1000XM4 headphones! It’s wonderful to know you’re enjoying the quality and value of your new pair.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Look at my comment before buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is exceptional better than the Bose NC700. I have an iPhone and the pair to two devices at once works so much better than the NC700 as well. Now for call quality they are good but the NC700 does have a leg up on these. However they are still great.
I would recommend this to a friend - Pros mentioned:Sound quality
Like everyone says ……. AWESOME !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I ever owned. I was torn between these and the Bose - being an old Bose fan ! I choose the Sonys and I don’t regret it. These are super customizable to your preferences …… like everyone says …….. “AWSOME” !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adub,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they do a great job blocking noise and support dolby atmos. I prefer then to the 5s because they still fold and collapse down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, amazing! We're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Amazing sound, too bad for calls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Comfortable with Amazing sound better then Bose , too good for music lovers. During calls person on other side keep getting echo, mics are not configured correctly, too bad for calls and meeting with this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
We're glad that you like the comfort and sound quality of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Your feedback about the call quality is greatly appreciated. This will certainly help us improve our products.
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
seems too big for my head, but it'll do.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only get's 4 stars cause I'm not sure the adaptive Noise Cancelling automatically "adapts" to the current noise levels. Sometimes I have to reset the noise cancelling by turning off and on, then it seems to block out more noise. However, it is better than Bose noise cancelling blocking out more of the upper midrange.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterHugh, We are so glad to hear that you are happy with your WH-1000XM4. If you feel like the noise canceling is not sufficient, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great sound quality and look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever! I love the color and the sound quality is amazing. The headphone pads do get a bit wrinkly though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best birthday present! Got for my boyfriend and he wears them every day while working. Love the sound quality and are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tas2022,
Wow! What a nice birthday gift! We're delighted to hear that your boyfriend likes the sound and comfortability of his new WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony (,•_•,)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty awesome headphones. Very noise cancelling Ave sounds quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Something, great! We're glad you are enjoying the noise canceling feature and sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones ever. My go to headphones for gym. Excellent noice cancellation and multiple device connection is very convenient. Sometimes “Speak to chat” feature turns ON randomly and that annoying otherwise its a great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Althaf,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Volume
Nice sound but not loud enough!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is crisp and the noise cancelling is excellent. But I’m very disappointed in the volume maximum of the product. It truly is not loud enough for my satisfaction. Very disappointed that a $324 pair of headphones is not loud enough for my liking! I owned a Beats pair and they were so much better!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, While we are glad that you are happy with the sound quality and performance of the headphones, we are sorry to hear that the bass did not meet your expectations. We want to make sure you are getting the most out of your headphones. Please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools to fine-tune your WH1000XM4 and maximize the volume to your liking. There is even an EQ for bass and treble sound.
Regards,
Carl