Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony XM4 > Bose 700 > Apple AirPod Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried / tested all 3. These. Are. Superior. I fully realize that sound quality (and even ANC) can be subjective / matter of personal taste. However, I find it difficult to believe that anyone would rank these differently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi timster33, Excellent! We're glad that you like the sound quality and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple gesture controls, great sound clarity,intuitive ANC function. Honestly IDK what else to ask for. Sounds amazing when used via BT and it sounds even better wired there is also a nice equalizer app you can from the google play store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! You definitely made the right choice! We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. It's also nice that we have the same name. Thanks for choosing Sony! -Jess
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones best item from keep up the great work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antman2782b,
We love to hear that! We're delighted that you love your WH-1000XM4 headphones, and we appreciate you recognizing our commitment to great work.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product I’m loving it. Love the option that noise cancellation is an option
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandraM, it is nice to hear that you love our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Love how good these make silence sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOOOOOOVE these headphones. They are sleek they sound amazing the noise cancelling works so so well def happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlynH, we're glad you love the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
SONY “BEATS” the competition - Worth the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to spend the money on headphones, these are worth the money. There is no competition, they are better than Beats & Bose easily. Beats are extremely uncomfortable, these fit over the ear really well and can be worn all day.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work fine block out about 80 to 90 percent of noise overpriced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pm1234, Thank you for taking the time to review the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
Great purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the purchase. I bought them for mowing lawn. The noise cancelling is just what I was looking for. Sound quality is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricL,
Awesome! We're glad to hear your new headphones suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
The Unicorn of HeadPhones!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever created. The detail in sound is remarkable. The noise cancelling is phenomenal and the bass responsiveness is crisp and tight. Such an enjoyable experience listening to music. They literally transport you directly into your music. I can go on and on about these fantastical unicorn of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Awesome! Glad to hear that you are happy with your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
- Pros mentioned:Sound quality
Very comfy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent. 360 audio is very impressive, and talk feature is great for being at work cutting music off
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Merlot,
That's perfect! This brings us joy knowing that you are impressed with the sound quality, specially the 360 audio feature and Speak to Chat feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Sound cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cancelling system is kinda crazy. Sound is great too! Very much worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahH,
Very nice! We're happy to hear that you like the noise canceling and sound quality of the headphones.
Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
My Personal Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones. Great for school and home. You can hear every note of musical instruments.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lykearoq, We are happy to hear that you now have a great pair of excellent headphones for school and home. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Comfort
Would buy again and did
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They make life so peaceful. They are comfortable. I bought a it for my husband, too. He is just as crazy about them as me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jane, We are glad that you liked your Sony wireless noise canceling headphones and that you bought a pair for your husband. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones of their generation. The noise cancelation on these is the best of its time. The price point is even better now that there are newer versions out. Please buy this if you have a need to listen to music at its core.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JevonG, Thanks for sharing your experience with the Sony XM4 Wireless headphones. We appreciate that you'd recommend this product to others. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Good quality!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, nice sound and easy to use. I recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wednesday, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent sound quality, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever they sound so good and I wear it everyday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleH, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a couple weeks ago and its so good heard people saying how good this headphone is and it’s true!! Definitely worth it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianR, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancellation is perfect super glad I made this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nathaniel, Thanks for the 5-star rating! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only hear what you’re listening into! Blocks all the noise around you and that’s what I need!! Pretty cool!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LissaT,
That's awesome! Thank you for your purchase and for sharing your review. We're glad that our WH1000XM4 did its job in blocking unwanted noises so you can enjoy your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have decent quality but can be kinda glitchy at times. The noise cancellation feature is amazing though.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JesusP, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! We would like to know more about the issues that you are having with your headphones and possibly resolve the issue.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl