Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Music in my ears
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love lightness, can take everywhere to enjoy music of any kind
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineC, Awesome! Your assessment is spot on! They are designed with portability, as they are lightweight and can fold easily into a case, which you can carry wherever you go. We're also happy you are enjoying the exceptional audio of these WH-1000XM4 headphones. Thank you so much for your purchase and for choosing Sony! -Jess
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very comfortable wearing it while trucking. It kept the road noise away from my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, TruckDriver! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sound style performance perfection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Noise resistance on point. Size and color perfect. I tap on it as if it were my Apple air pods .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudithD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphone to edit videos with
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ste the best headphones i have used when it comrs to editing films
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Trevinchi,
That nice to hear that you were able to use our WH1000XM4 for editing films. Having such a good audio quality, amazing noise canceling capability and awesome battery life, making it the perfect headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the headphones a lot just wish they were a bit louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michael,
Thank you for sharing your feedback with us and we are happy that you like our WH1000XM4. Thank you for choosing Sony! - Marco
Excellent Noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good music quality. Bought primarily for noise canceling use. Works very well for that. The noise canceling plus low volume of music blocks out a noisy work environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megan, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best Earphones of 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earphones I’ve owned to date. Excellent ANC, two device simultaneous connection, lightweight and built right. You won’t find better earphones in this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HCNY,
Great! We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Folding flat is a must for transport. Easy to use app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Iigo,
Wow! That's nice to know that you are pleased with the sound quality and you appreciate the foldable design of our WH1000XM4. We're also happy that you were able to utilized the Sony app to customize the settings of your XM4 to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is simply amazing! Use them all day at work and the noise canceling is a huge bonus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRFlooring, Great! You definitely made the right choice. We really love to hear you like the amazing audio and excellent noise cancellation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for the 5-star rating! -Jess
Best all around headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best all around headphones you can buy. It plays good music, good sound for movies while watching via Bluetooth to smart tv and is good on airplanes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior,
Great! We're thrilled that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally happy with its sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hamid,
Great! We are very excited to hear that you are well satisfied with the audio quality and noise canceling capability of your new WH1000XM4. Thank you for choosing Sony! - Marco
Worth the cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone work really well. The noise cancelling works perfectly. The sound is rich and full, with deep base and crisp treble notes. I enthusiastically recommend them.
I would recommend this to a friendBest Headset Yet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset, excellent sound quality, and excellent noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMartinez, We're very grateful for this positive feedback! It's wonderful to hear your investment is worth it and you are enjoying the superb features, great noise cancellation, and excellent sound quality these headphones deliver. Thank you so much for choosing Sony! -Jess
Jerry L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's also some of the best headphones every high Fidelity. Very good noise confident.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryL, amazing! We're glad you like our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. Comfortable even for hours while gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lizzy,
Awesome! It's nice to hear that our son is enjoying the comfortability of his Sony WH1000XM4. He enjoys playing his games with it for long period of time. Thank you for choosing Sony! - Marco
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and ANC. With the app you can fine tune these headphones to your exact liking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanS, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is literally the best headphone with great noise cancellation. The sound is very clear and the sound audio is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jake, We are thrilled to know that you like the sound quality and noise canceling feature of your new Sony wireless headphones. You chose the best brand. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Fire Headphone!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as an Xmas gift for my bf and it was the perfect gift. Headphones are comfy around the ears and can integrate with different platforms including Amazon’s Alexa!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chenai,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
enjoy the serenity
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Folds up nicely, super long battery life and comfortable and effective noise blocking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRod,
That's great! We're glad to hear that you like the comfortable design, noise canceling and battery of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with a long lasting battery. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shorty2311,
That's great! It's nice to hear that you are pleased with our WH1000XM4 especially its long battery life. Thank you for choosing Sony and for your recommendation! - Marco