Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing and the noise cancelling is some of the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TylerB,
Great! It's nice to know that you are pleased with the sound quality and noise canceling capability of your WH1000XM4. Thank you for choosing Sony and enjoy! - Marco
New features not that amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and ANC are great. Switching between devices when connected to multiple is still very sketchy. Random disconnects even at close range. The mute-when-talk feature sounds great, but not if you find yourself singing along to your music at all. Not really worth the upgrade from the XM3's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sneake, we're glad that you like the sound quality and noise canceling function. Make sure to update the software of the headphones (via Sony Headphones Connect app) for optimum performance. You do have the option to turn off the Speak-to-Chat function by holding 2 fingers to the touch sensor control panel. When using the multipoint function, make sure to turn off or pause the music playback of the device that is not in use. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
To help resolve the issues with connectivity, you may refer to the troubleshooting steps on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00097458
Hope this helps,
~Ralph
Got a second pair as a gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. They are a little hard to get used to, but overall they are awesome. I got a pair for my boyfriend because he loved mine so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dakpope, Great! We're glad that you like the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these headphones for almost a year now, and they are pretty awesome. They don't cancel out all noise (like on an airplane can sometimes hear what's going on around me), but for the most part they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bhunter, Thank you for the amazing review! We're very happy to hear you're enjoying your Sony WH1000XM4. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If the effect of noise canceling is not sufficient, please follow the steps on the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Confortable and great ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable when wearing. I have worn these for long oeriods of time and they do not hurt my ears. ANC is great also on these headphones, and the battery life is awesome, i can go a week and a half without charging them. Picked these up when they were down to $230 and they were so worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lawrence,
You made the right choice! We're glad that you like the comfort, fit, noise canceling function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the headphones I’ve had this is definitely in my top 3 as the best. Great battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonG, We are glad that your new Sony headphones are one of the best you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
The best hands down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned just about every headphone on earth these are clearly my favorite. Sound quality is fantastic. Clearly one of the best available on the market today.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omwatkins,
Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, these are by far the best ones i ever bought!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Axel,
Great! We're delighted to hear that you are pleased with the quality of your WH1000XM4. Thank you for choosing Sony! - Marco
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight and works like a gem! I highly recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JCC18,
Perfect! We are truly delighted to hear that you appreciate the comfortable design and how lightweight our Sony WH1000MX4 is. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Qaulity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones and the battery life is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelA,
Awesome! We're happy that you like our Sony WH1000XM4 for having a good quality and long battery life. Enjoy and thank you for choosing Sony! - Marco
Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, great sound and controls only problem for me is how easily they fall off. Not super snug, I wouldn’t recommend for an active person, great for watching a movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SageM, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with nice noise cancellation, highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pink, we're glad you like the noise canceling feature of our product! Thanks for choosing Sony. ~Earl
Worth It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my friends birthday and I have also tried it on and I really buy headphones but because of this I was convinced to buy a headphone for myself. The noice cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SushmaA, Awesome gift! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Buy These!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever owned! Better than Beats!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM, we're glad you like our product! Thanks for choosing Sony! ~Earl
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb headphones! Work use/gym use/ cancels the world around me just as need be!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi F1shyCo, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and fit of these headphones. I use them when I am mowing the lawn and would recommend to anyone. Great gift idea.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Thank you for the 5-star rating! We're glad you love the sound and fit of the headphones for your activity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony WH1000XM4. Great sound quality and noise canceling. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BusyPenguin, We are glad to hear that you are happy with your two WH-1000XM4s! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
one of the best headphones you can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic headphones, great sound quality, app could use some work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UncleFelix, Thank you so much for taking the time to leave us a review of your
WH1000XM4. We're pleased to hear you like great sound quality this unit delivers. If you have any specific suggestions or features you'd like to see on the Sony Headphones Connect app, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! -Sam
Amazing Headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy cow! These are so amazing and I'm so incredibly happy! The noise cancelation is definitely superior to any headphones I had before and the sound quality is just amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoshneer, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, noise cancelation and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Super sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and very nice product with very high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanmanelG,
Your feedback is highly appreciated! We are delighted to hear that you are pleased with the overall quality of our XM4. Thank you for choosing Sony! - Marco