Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfy as hell, the noise canceling is top tier combined with high sound quality this headphone id awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boobeh6, Great! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Carl
Top-Quality Sound and Noise Cancellation Features
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience clear, crisp sound with excellent noise-cancellation capabilities when listening to music. Plus, connecting to your device is a breeze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaZ,
Wow! Thanks for sharing your awesome experience with our Sony WH1000XM4 and we are happy that you are pleased with the sound quality, noise canceling capabilty and easy to connect of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price, amazing sound quality. Most people won't regret this purchase. Better than Bose 700 (tried both)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jane, we're glad you like the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Thank you Sony !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First noise cancelling headphones I bought I wa amazed and I’m sure most out there will too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony. -Craig
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, loud, a little sweaty after a while but not really a big deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victoria,
Thank you for the 5-star rating! We're glad to hear you like the comfortable fit and loud sound of your Sony headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
Mr Olivarez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok%*********************************************************************
I would recommend this to a friendGreat Item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good quality and very good noise cancellation, 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Isac! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Only slightly better than xm3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slight changes over the xm3. Better ear cup cushioning, BT 5.0, ability to connect to 2 devices. If you are debating between xm3 and xm4, go xm3. Cheaper, on par sound quality and touch controls react a little better. Either pair you can't go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blasian, We're very grateful for this positive feedback! We're glad you like comfortable earcup cushions, multipoint device pairing, excellent sound quality, and the newest features of the WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at ear cancellation and perfect for use at the gym!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi April, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better then apple headphones. I enjoy listening to my music while hearing it in the best quality. The sounds is beautiful. Sometimes it does make errors and sound goes weird but overall I enjoy these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sylvia, we're glad that you are enjoying your music with your new headphones. For sound quality issues, please follow the steps on the Help Guide and ensure the software is updated.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/index.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Nice headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for someone as a gift, they love it and it's great that it has active noise cancelation that works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steven,
Thank you for choosing Sony!
It brings us great satisfaction to hear that the WH-1000XM4 headphones were a hit as a gift! We're delighted that the recipient loves them and finds the active noise cancellation to work very well. Thanks for sharing this wonderful feedback!
Best regards,
-Fred
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it fits and the sound quality as well. Excited to try out the noise cancelling calibration on a flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simple, Thank you for the excellent review! We're glad you love the comfortable fit and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Very Good headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 5 months using these Sony headphones. The sounds quality is really good and very comfortable to wear. I mostly use it for my zoom meetings for work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neil,
Great! We're glad that you are enjoying the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Nice present
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my son for a Christmas present. He uses them all the time and says the sound is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wedo, We are so glad to hear that you are happy with your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, delivered on specs accurately, better than expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EbenezerM,
We appreciate the 5-star rating and we're glad to hear that you like the quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
The best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best headphones that i ever had, they last an entire afternoon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FiorellaG, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! ~Earl
The best noise cancellation headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones. The noise-canceling feature of the headphones works great. The price was competitive with Amazon. I bought it with ease from the curbside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mahmoud,
Awesome! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Perfect for Students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great I have been able to study a lot easier and focus better because of these headphones if you are a student you should get these they are perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SarahV,
Thank you for sharing your positive experience with the WH1000XM4 headphones! We're thrilled to hear that they have helped you study easier and focus better. These headphones offer superior sound quality and noise-cancellation, perfect for students needing focus. With adaptive sound control, touch sensor controls, and 30 hours of battery life, the WH1000XM4 headphones are ideal for any busy schedule. We appreciate your recommendation and are glad to know that they have been a perfect fit for your needs. Thank you for choosing Sony!
Best regards,
-Fred
Nothing better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They out rank all headphones. But i am in the sun heat makes the band loose. Making them loose clamping grip. But they are number one on sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DONN, Glad to hear that you are happy with the sound quality of your new WH-1000XM4! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. -Carl
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The noise reduction is great, the capability of easy connection or pause by holding the left ear was good if you have to talk to someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos,
Awesome! We're glad you like the noise canceling and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David