Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great headsets from Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale. Needed good headsets to use for practice and these did not disappoint. Incredible sound and build quality. The noise canceling is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thejuice, Thank you for giving the product a perfect rating! We're very happy to hear you appreciate the superb sound quality, excellent built quality, and industry-leading noise cancelation of your new Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Overall = Excellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones, has a decent app where you can personalize the audio. Overall it is a great headphones to have especially with the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexander, Awesome! Good to hear that you are happy with the sound of the WH-1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Best cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i ever bought. I can see why everyone is raving about these headphones. The 360 subscription is worth it. You feel like you are in a concert hall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Closetgeek,
You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Qualified Best Buy customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality headphone. Noise cancellation is working more than I expected 10/10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyB, we're glad you like our our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Perfect soundproof headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for school and they have been incredible to block out noise. The surround sound feature makes it seem like I’m in a movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Wow! We are glad to hear you are enjoying the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love mine! i wear mine at the gym and watching movies! one of the best headphones i’ve had!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olivia,
You made the right choice! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sweet home Ala-headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jesus these headphones have amazing sound. Personally the noise cancelling hurts my head fr9m the tone, but they perform well enough to not need it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rasp,
Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM4. We're glad you love the exceptional sound quality of your headphones. Your feedback is greatly appreciated. We recommend using the headphones consistent with instructions in the accompanying product manual. For notes on wearing headphones for a long period of time, please refer to the product manual: https://www.sony.com/electronics/support/res/manuals/5013/7a1c732322d3c78eb55467c8e16d369c/50137291M.pdf.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. I use them all the time. I have ADHD and struggle to get work done when there’s a lot of distractions and this has helped big time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ed2024, We are glad that your new Sony wireless noise canceling headphones helped you a lot. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones if you want to take a break from the world and you fam you need these headphones the noise cancelling is the best one out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
We appreciate the 5-star rating and we are glad you like the noise canceling of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing . I can’t hear anybody when I have these on. It’s a plus when your doing remote learning or in general .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trod21994, That's awesome! We're thrilled to hear you're enjoying the industry-leading noise cancelation of your new WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Really useful for canceling background noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing and versatile noise canceling and pass through pair of headphones although getting Google assistant to work consistently is an issue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcxboy24,
We're glad that you like the ambient sound and noise canceling function of the headphones. Your feedback about the Google Assistant function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00245744
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Really Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Good Headphones. The noise Cancelling works extremely well, the sound is great, and it works on bluetooth. Worth the $
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdawg, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Sound Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Was Great, Great Balance of sounds with nice noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaisunaiM,
Perfect! We're glad that you are pleased with sound quality and noise canceling capability of our Sony WH1000XM4. You can now listen to your favorite music without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great. They cancel all noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisS,
That's nice to hear that you are enjoying your favorite music without the hassle of the outside noise, thanks to the superb noise canceling capability of our WH1000XM4. Keep enjoying and stay safe! Thanks for choosing Sony! - Marco
Best noise cancelling headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic and 1000% better than bose in my opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Oscar,
That's awesome! Thank you for your feedback. We are truly delighted to hear that you are pleased with the overall quality and performance of our XM4. Thank you for choosing Sony! - Marco
the best headphone to exist
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply the best pair of over the ear headphone I have gotten in my life absolutely love the app and the interaction. also used them with my ps5 and they are golden
I would recommend this to a friendI can't hear you Ray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A comfortable pair of cans that allow some quality listening. Some of the app stuff is a bit of annoyance but I really enjoy this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
the best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, custumizable, 10 out of 10 noise cancelling!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmelynB, That's great! We are thrilled to hear that your new Sony WH1000XM4 wireless noise canceling headphones are the best headphones ever for you. Thank you for your purchase. Enjoy! Vincent
Sony is king
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and sonys quality with headphones. sound amazing and fun
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikolay,
Awesome! We're thrilled to hear your enjoyable experience with the amazing sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes! I am getting them for myself after trying on my sons. I am so jazzed and only wish we got these sooner. Prepare to get transported to your happy place.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andiq,
Thank you so much for an amazing review! We greatly appreciate how you like the WH-1000XM4 headphones. This headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We are looking forward to your purchase and thanks for your feedback! - Kris