Customer Ratings & Reviews

This headphone is so comfy & I actually like it better than the XM5. The sound levels are good doesn’t make you too deaf & I love how you can put your hands over one side to hear what others are saying. It charges fast and battery life lasts pretty long. Used mines for 2 weeks now from time to time and I haven’t even charged it yet.

Actually bought these in person from my local best buy. I spent sometime there comparing over the ear headphones. If I can be honest I am big music lover but struggle with the fit for ear buds and losing them. These are extremely well made and comfortable. Love the sound quality.

My son now 15 goes thru a pair of headphones every 1 -2 years. I used to pick them out for him but now he checks for reviews and compares features available against features he likes. Between comfort, connectivity and the case he’ll tell me something else he’s found about these that he likes. The option to go wired or wireless

As a medical student who was studying for the most important board exams of my life, I had to move back to New York for my rotations. That meant noise from vehicles, and since I lived under a family, brothers sharing their love for each other with their fists - as all brothers do. Now, I did not want to be rude and constantly ask for them to keep their children quiet, so I tried these headphones out to block out the noise. The only thing that could annoy me was my own heartbeat now. These headphones: 1. Are comfortable so I can wear them forever. 2. Charge very quickly for 30 hours of uptime! Even a quick 10 min charge lasted me the night if I forgot to charge them in advance. 3. So versatile, since the Sony app allows you to keep the firmware up to date, and unlocks more features to customize gestures of your headphones, your equalizer, and how much noise cancelling you need. The con? Taking a call isn't so bad, but it's definitely NOT the best quality, which is fine because I played with both the Bose 700 and these headphones and let me tell you that the musician in me was so happy with the beautiful and crisp sounds of the mid-range frequencies that are often discarded for your hearing pleasure. These headphones are definitely worth the buy, you will NOT be disappointed.

Great sound very clear, very loud if you want. Ear piece is very comfortable. They are very lightweight you don’t even feel them on.

Just bought in mid 2025 and still sounds one of the best headphones. Best in class noise cancellation and battery life. I wear it almost all day and no complaints about its comfort too. Would highly recommend this.

I've been using these for over 2 months now. I really can't find anything that I could report as an issue that can't be fixed by changing a setting. I do notice the headband does adjust a bit too easy and sometimes doesn't hold in the fully closed position. Not a big deal since I've got such a big head, I pull them out all the way. These have performed flawlessly from day one. The sound is crisp and clear. Bass is there and my favorite bass song can be played and hear them low lows. The ANC is perfect. I work as a programmer on a noisy production floor so the noise cancel is needed! I can also continue to talk to others while wearing them. Just pause my music and can carry on a conversation with no issues. I can hear better if I remove them, but most of the time I don't need to. I love how I can connect them to both my phone and laptop at the same time. If I get a call, the music or video (playing on the laptop) pauses so I can answer then restarts when then call is done. I haven't really pushed the battery time. I'll use them for 9+ hours (with ANC on all day) then plug them in overnight at my desk. I usually have about 70% battery left at this point. I would highly recommend these if you are looking for some very nice wireless headphones.

These headphones have been used everyday since getting them! I have the Apple AirPod Maxes and I would always grab these instead. Build quality feels a little cheaper but that’s what gives it the comfortable weight when on your head. A lot of headphones feel bulky and I can only wear other headphones for so long. These are comfortable, fit around the ear perfectly, and have great sound quality. After owning for over a year, there have been no issues!

These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.

This model feels more comfortable than the New Model. They are also more comfortable than the Bose Quiet Comfort Ultras or the Q45’s in my opinion. The Sound is Solid “ compared “ to the aforementioned Headphones especially for the price of $225.00 I paid. Honestly I would not recommend paying $350 for these headphones or any of the other contenders. The sound does not blow me away for Sony or Bose . I will say that the Bose headphones are Overrated which is typical for Bose products in my opinion. In conclusion, most Electronics are overpriced and overrated, However if you can find the Wx004’s on sale for $225 or less, I think you should be satisfied.

Funny story about how good these headphones are…and what an idiot I am. First, the sound is incredible. Connectivity is great with about 50-60 ft range. Connecting to two devices simultaneously switches flawlessly and intuitively(pauses sound from one device for incoming call on other device). Battery life is endless. Sound cancelling on and volume at 70-80% volume for 7-8 hours and only battery only dropped 20%. Ok, to tell on myself…I’ve been sitting at the correct gate (Phoenix airport) this evening for over 2 hours watching the boarding time every 15 minutes. The second hour I am literally sitting in front of the ticketing booth with these headphones on and I missed the call to board the plane because I never heard the announcement(and no I couldn’t see the boarding area from where I was sitting). All I’m saying is that I’m an idiot but the sound cancelling is amazing and has to be pretty close to what I would imagine being in a deprivation tank would sound like. Without a doubt the best headphone purchase I’ve ever made.

I have been using these nearly everyday since i purchased them about a year ago. I tell everyone how great they are. Super comfortable, easy to use and connect to multiple devices, pretty good battery life, good noise cancelling and they look great. I use them for work, at the gym, mowing the lawn, and traveling, etc. I bought another pair for my mom too. I can't recommend these enough

These headphones are truly magnificent. If you’re on the fence about these or another pair, I’d recommend you go for these. The only issue I’ve had with them is that a plastic piece came off which caused my right speaker unit to spin freely and eventually come off and hang. Because I bought them from BestBuy, I’m assuming they can fix them. So I highly recommend getting them from BestBuy AND having an account so the purchase is saved under that. Quality of sound is magnificent. Clear and crisp. If you want more bass, you can easily make that happen or search the internet for an EQ setup that does exactly what you want. On the flip side, the treble and voices never lose out. The battery can last 2 whole days without a recharge. I’m talking enough battery for a good workout and for time at work/school. Besides build quality, the biggest issues (which is still small) is its connectivity. I’d refrain from having the headphones connected to multiple devices because it easily gets confused.

Excellent sound, comfortable fit, very long battery life. Best over the ear headphones out there.

Super nice and comfortable headphones! Very soundproof and noise cancelling, they do not fall off like others and very convenient in the winter during the cold. Battery lasts very long after one full charge.

Amazing set of headphones for the price. The sound quality is really good, and the noice cancelling is second to none. It's very comfortable to wear especially for long hours, and does not hurt your ears like other headphones after a while. The Sony app is also pretty good with plenty of features that you can adjust on your headset. Battery lasts a very long time and getting close to 28-35 hours of battery life and it charges fairly fast too. Also the headset connects really easy to your device unlike other headsets which can get finicky trying to connect to it via bluetooth. The case that it comes with is very nice, sleek, and minimalistic.

I really enjoy how comfortable and amazing the quality is! I've had them for a few months now, and they are my go to headphones. The battery lasts so long, too!

These are my favorite headphones. Love the sound on them. They don’t weight a lot. Battery life is good doesn’t go low so quick

I have tried out Apples Maxs and even though i am an Apple user through and through, these headphones are much lighter and the sound quality is more crisp and clearer! The Airpod Maxs though are better when it comes to noise cancellation. Just by a little. I don’t mind though since the Sonys makes up for that in every other way possible. I have worn these headphones over 6 hours straight for work and it did not once give me a headache or feel one bit uncomfortable. The best part about these is the amazing battery life. I have yet to charge them again since after the first charge. Its been like 2 weeks of daily usage and im at 40%! Thats wild!

Its definitely worth buy, i already have Bose 700 , and it does pretty good job on NC but music signature is pretty normal and lacking Bass. Pros of Sony - Excellent NC - Switching Ambient Control based on Status - 360 Reality Audio is excellent. - Music is really balanced. - Has EQ to adjust music based on signature - Very good battery life compared to Bose - Cushion Ear cup are pretty comfortable and soft - Bluetooth connection seamless between iphone or Sony Music Connect App - Also it comes with stat where you can see your headphone usage - Touch sensor are good but could be better - You can adjust ambient noise just covering Right Ear cup while speaking, it will then allow noises in , reduces music sound Cons - Noise Cancelations is pretty Good but Outside I think Bose is better with little more points. But I would say 100 NC is not also advisable during transit. - Touch sensor is responsive but could be more efficient Overall I would give 8.5/10 based on Build , Music Quality features, NC Bose 700 - 7/10