Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones did everything in more. These are probably the best headphones that I have ever owned and I would definitely recommend them to someone else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToeTag88,
You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre really comfy and good noice canceling and good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nando,
Perfect! It's nice to hear that you are pleased with the audio quality, comfortability and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancel earphones! When out it on, the world become yours. However, when you connect 2 device, you can’t use LDAC, which is sad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vergil,
Thanks for sharing your 5-star review of these amazing headphones. We're glad that you like the noise canceling function of the WH1000XM4. Your feedback about using LDAC during the multipoint function is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of head sets. The sound is amazing, clear and very clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaN, great! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
No Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that works well for me on planes and other noisy areas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skypilot,
That is awesome! We are truly delighted that you appreciate the noise canceling feature of our Sony WH1000XM4 and how great it works in blocking unwanted noise. Thank you for your purchase and for choosing Sony! - Marco
sony headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphone I use them everyday love the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanu, Awesome! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Love My Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and extremely comfortable to wear. They fold up, as opposed to the new XM5's that do not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveMusic, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones, love the connection, ANC, and range. Be sure to get a longer USB-C charging cable!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GetHitNerd, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
AMAZING LOVE IT 10/10 best thing everrrrrrrrrrrrrr
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] AMAZING LOVE IT 10/10 best thing everrrrrrrrrrrrrr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camaragirl25,
We are thrilled to hear you're loving your WH-1000XM4 headphones! It's fantastic to get such enthusiastic feedback.
We designed them with features like industry-leading noise cancellation and a long-lasting battery so you can truly get lost in your music.
Thank you for choosing Sony!
Best regards,
Estefany
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ! Would recommend for noise cancelling. Great on recent flight !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinS, we're glad you like sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset noise cancelation is great easy setup for pairing on Iphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianS, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Easy to use and the sound is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is great and quality is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi resolution2021,
Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. They deliver great audio and the ANC is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
Perfect! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and definitely worth the price. Just hope it lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, AcesFly! We're happy to hear that you are impressed with the quality of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. -Craig
Massive head pain, otherwise ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Beats Solo Pro, these were a massive disappointment. It hurt the top of my head after 1 hour and gave me a headache from it. The noise cancelling is better by a small amount, and the sound quality was decent after some EQ’ing (out of the box is way too bassy and muddy). Even after EQ was not much better than the Pro as is. The ear pads are fairly comfy, and the technical upgrades are admirable, but for me the lack of comfort was horrible. Tried a couple more sessions but returned after 1 day. I’ll either wait for the Bose 700 to go on sale or try out the AirPods Studio when they come out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, good to know that you like the upgrades we made particularly the noise canceling function of the headphones. It's unfortunate that you had to return it because of the fit and comfort. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and we hope you consider Sony in your future purchase. ~Ralph
Get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best purchase I have ever made! Such good quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZaneC, That's awesome! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Must Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an audiophile but I enjoy good sound, I do have around 15 Headphones and IEMs, the XM3 did not make the cut, but these definitely do. They are a must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shinraorg, good to know that you like the amazing sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You can use the equalizer of the Sony Headphones Connect app to adjust the sound quality to tailor-fit your needs. Thanks for choosing Sony. ~Ralph
Cans.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless noise cancelling headset i have purchased. Love it over the Bose for sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, Thank you for the 5-star rating! We're glad you love the great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Amazing quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Highly recommend! I purchased the royal blue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinG,
Awesome! This brings us joy knowing that you are pleased with the quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! Enjoy! - Marco