Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Comfy, light... just couldn't sync to my work phon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super light and comfy. I bought them for one purpose and that was to be able to use them for work since they had a built-in microphone. I use 3CX internet phone app for my job and could not get those headphones to sync to that app, so I did return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leigh, We regret to hear that you returned the headphones. We apologize for the inconvenience. The issue may resolve if you download the “Sony | Headphones Connect” app from the Google Play Store or App Store, and install the app on your smartphone. For more details, please check the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
We're glad that you appreciate the quality of the WH1000XM4. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for choosing Sony. Jay
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. They have great sound and the noise canceling is awesome. The blue color looks really good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dp397. Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing with noise canceling. The sound of this headphones are awesome. Im in love with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradleyM, Awesome! We are glad to hear that you are happy with the noise canceling and sound quality of your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Beat Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality in these headphones are amazing definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kellz,
Thank you so much for such a great review and recommendation! Your satisfaction with the amazing sound quality of your Sony headphones is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! - Kris
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones money can buy, you hear instruments you’d never hear is regular headphones such amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony is the best!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head phones period! Purchased xm 2, xm4 and xm5 love each one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck,
That's fantastic! We are very happy to know that you love the amazing performance of your WH-1000XM2, WH-1000XM4, and WH-1000XM5.
For the WH-1000XM4, intelligent and intuitive, these headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for trusting Sony!
- Romeo
Great, actually outstanding.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, probably the best for the money. Adjust EQ for best sound, lifeless without doing. Once dialed in, superb. Speak to chat feature rocks..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality and amazing features of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Sony WH-1000x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have an amazing feel when you put them on and the noice cancellation is excellent and the well built features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the design, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son had this for 2 years.Broke and wanted another one.Use it for work outs
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, CynthiaB!
It is wonderful to hear that your son enjoys the WH-1000XM4 so much that he wanted the exact same model again! We’re glad they are his go-to choice for staying motivated during his workouts.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for use at home, on a plane, in a crowd.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, Awesome! We're glad to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The hype is real
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with these. I've had Bose for some time, and the noise canceling on Sony is much more natural. Got these for $248.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sebastian,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
My time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can hear my mom ;) great sound blocking. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cariduro,
Nice! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for your recommendation! - Marco
Best purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are underrated in the quality of the headphones and in the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahR, Thank you for your review! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
You'll never be able to fly without it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just before getting onto a long haul flight and honestly I couldn't hear any turbulence or engine sounds. It's truly an amazing set of headphones.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound and feel. Only drawback compared to Bose 700 (for my use) is the overall build quality. That’s not to say the XM4 is built poorly. The material feel doesn’t fit the price, but is still reliable and put together well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trenton,
We're glad that you like the sound quality and comfort of the headphones. We do appreciate your opinion about its design. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Fantastic
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best headphones i ever bought. Ill never go back to earbuds again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColinB, Amazing! We're very happy to hear this feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Very Happy with my Sony WH-1000XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, and the features are excellent and very useful especially in this price range. This is a very high quality audio product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, Glad to hear that you are happy with the sound quality and features of your new WH-1000XM4 headphones! If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
FANTASTIC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best, do not go to Bose, do not get the M3's, get these, they are significantly improved, particularly within the noise cancellation department.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaestroOrange, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
real quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best audio device i own. i use them every day and rarely charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxwell, we're glad you like the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound quality!! Highly recommend when traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CardFan,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph