Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Best.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best noise cancelling headphones on the market.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello William,
Perfect! Thank you for your honest review. We're glad that you are pleased with the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Fabulous headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, would definitely recommend to freinds and family :)
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, Jared!
We are truly happy to hear your satisfaction with the amazing performance of our WH-1000XM4. We greatly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Best headphones for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones hands down on the market with clear audio and bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Juan,
Great! Thank you so much for your time writing this review. We are truly happy to hear that you are satisfied with the audio and bass quality of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing!!! After watching several videos on headphones to buy I decided to buy the headphones. I have no regrets about the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
Somy Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mf quality. So good I couldn’t hear the thieves breaking into my home. Overall 9/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BDJakaBigDaddyJoey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony noise cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb noise cancelling with clear sound. Ordered online and ready for pickup in 30 minutes. Brought to the car within 5 minutes of arriving at the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatH,
We're thrilled that you're enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Easy checkout and good service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to ask for some help regarding the multiple headphones you guys had. Was able to get some associates help with the final decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeLoz, thank you for sharing your experience! We are thrilled to hear that you are pleased with your WH1000XM4 and that you received excellent guidance during your purchase. Thank you for choosing Sony. Best regards, -Jenn.
Slight upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the old 1000xm3's but with better noise canceling, automatic pause when taking off the headphones and thats about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ffman7,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function and wearing detection of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
pretty great headphones for the anc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so good i bought two, this being the second, as a gift. definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenC,
Awesome! We appreciate the support and we're glad to hear that you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good headphones for everyday use and very loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelG,
Awesome! It's nice to know that you are satisfied with the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
GREAT HEADPHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY DAUGHTER LOVES THEM. THE CANCELING OF NOISE IS GREAT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GuadalupeR,
That's awesome! We are delighted to hear that your daughter loves her new WH1000XM4, especially the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
Decent headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty great for noise cancellation. They won’t stay on your head when working out in the gym. Not very load as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TashunB, Thanks for sharing your experience with the WH1000XM4 Wireless Headphones. We're glad to hear that you are impressed with the noise cancellation feature of the headphones. As it turns out, the headphones aren't quite designed for sports. To prevent the unit from falling, adjusting the headband and the earpads properly can help for a firmer hold and better noise canceling experience. To improve the sound level of your headphones, redo the connection on your headphones and source device and try increasing the volume on both devices. Hope this helps. Enjoy and thanks for choosing Sony! -Craig
Best Over The Head in the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best headphones ive ever had. Downloaded the apps to equalize audio and the noise canceling is astonishing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierReviews, We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my wife as a gift sound great and don’t fall off when working out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelM, This is a great gift idea! We're pleased to hear you appreciate the amazing sound quality and secure fit of our Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
As usual, Sony blow my mind!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on every check mark! What is good ? Everything about it. What is bad ? Nothing so far. I will love to see cushions pads for a replacement on Best Buy also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HonestlyReviewer, Good to know that you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. The cushion pads are replaceable. Should you need assistance in getting the cushion pad, please email us at socialsupport@am.sony.com.
Thanks for choosing Sony. Erin
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound cancelation works great. I am able to hear music and movies clearly while traveling on planes and trains.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, fabulous! We are so happy to hear you have an enjoyable traveling & listening experience- especially when using the outstanding noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are overall good, especially in terms of sound quality and noise cancellation. but i wish they had a volume button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FiruzaK,
Fantastic! We are truly delighted to hear your satisfaction with the amazing sound quality, exceptional noise canceling feature, and superb performance of your WH-1000XM4. We greatly appreciate your input with the volume control. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality I’m in love with this headphones! Definitely I will recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelR, We're happy that you are enjoying your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Craig
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good Good noise canceling good sound quality and even though they released a couple years ago they still hold up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR, We are glad that you like the sound quality and noise canceling feature of your new WH1000XM4 wireless headphones. Thank you for your purchase. Enjoy! Vincent
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Noise canceling is unmatched. Great features and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natalyn,
That's nice to hear! We are truly happy that you are pleased with the noise canceling feature and audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco