Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Sony headphones, great quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShantiaP, Awesome! We are extremely pleased to hear you are enjoying everything about your WH-1000XM4. Good to know your investment is worth it. Thank you so much for your purchase and for the 5-star rating! -Jess
Great great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, they are great. love the noise cancelation it works great. The music sounds awesome with these on. The speak to turn off music is good also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pepe,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Great Noise-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a manufacturing plant with 30+ CNC machines running at all times. The noise cancelling on these headphones are GREAT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anzell54,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Wonderful noise canceling ability to block everything so I can concentrate and focus without having to listen to music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randy, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very recommended, the sounds is so nice jejejejejeje
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorG,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Good sound but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones replacing my old ones. There are minor issues in their usage. First I kept getting beeps in it and had to research what it is, and how to shut it off. The biggest issue is I cannot get it to work by default with my iPhone calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarhead, We value your feedback on the WH-1000XM4 Wireless Noise-Canceling Headphones! We apologize for the inconvenience. Depending on how you wear the headset, the noise-canceling effect may vary, or a beeping sound (howling) may occur. In these cases, take off the headset and put it on again. Don't cover the microphones. The noise-canceling function or the Ambient Sound Mode may not work optimally, or a beeping sound (howling) may occur. In these cases, take your hands off the headset microphones. A warning beep sounds and the color of the operating indicator (blue) becomes red. If you hear the voice guidance say, “Low battery, please recharge headset”, charge the headset as soon as possible.
When the battery becomes completely empty, a warning beep sounds, the voice guidance says, “Please recharge headset. Power off”, and the headset automatically turns off.
To turn off the WH1000XM4, Press and hold the (power) button for about 2 seconds until the indicator (blue) turns off. You can also turn off the headset with the “Sony | Headphones Connect” app.
For more details, please check the help guide:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754728.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
Thank you for choosing Sony! Jay
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, I had the Apple Max and switch to Sony because it is a good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anomous,
Very nice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best, they feel soft and it kinda take care of your ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Protractor, That's great! We're thrilled to hear you like the soft and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
I love these !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these noise canceling headphones. I don’t think there is anything on the market, at the moment, that can beat the sound quality for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobV,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Very good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality and the way you wearing and carrier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matiz1058, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, excellent sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Decent headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked pretty good. You get different features if you use an iPhone or an Android. I felt like it was much better on an Android. The battery life was great. This was just a little too much for me price wise, even with it being on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item i really recommend this headphones thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HasanA,
Great! Thank you for your recommendation and we're glad that you like your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones. Noise cancellation is phenomenal. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlvB,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Simply the Best!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use on flights as I contantly travel out of the country, could not be happier with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice StevenA! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
You won’t regret getting these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so comfortable and the sound is AMAZING!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AprilF,
Perfect! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Need to buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones!!! I have the XM5 as well and still prefer the XM4 the sound, the microphone are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Great! We're glad that you like the sound quality and mic function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
HEADPHONES
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING HEADPHONES VERY GOOD SOUND AMAZING NOISE CANCELATION
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelN, Thank you for the 5-star rating! We're thrilled to hear you like the excellent sound quality and amazing noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great Sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically buy Beats or Bose brands for it's reputation. This time I tried Sony based on reviews and I don't regret it at all. The sound is amazing!
I would recommend this to a friendNice headphones!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, wore them 2 years everyday, comfort and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SudarshanD,
Fabulous! We're glad to hear your XM4 headphones perfectly suits your daily lifestyle. Nice to know you are enjoying the comfortable fit and superb sound of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
My favorite pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the best headphones i own. The sound quality is unmatched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR, That's awesome! We are glad that your new Sony headphones are the best headphones you own. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent