Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Solid product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product stays on very well when working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travis, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound cancelling headphones. For zoom meeting, or listening to music, shows, podcasts, etc. The sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeDeLe, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony Xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling option is fantastic, sound clarity unmatched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Stacy, We are glad that you like the sound quality and noise canceling feature of your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Best headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality price product. Amazing to travel, work, exercise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaI, Great! We're truly happy that your investment is worth it and you love the superb noise canceling feature these headphones deliver. We're also thrilled to hear you feel the WH-1000XM4 is the best headphones that you've owned. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Skater must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, as Sony usually does! Teen son keeps in his backpack so he never leaves without them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuthP, Awesome choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
One of the best consumer headphones out there!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For consumer headphones, these are some of the best! Lightweight and they sound excellent wired or wireless with amazing noise cancelling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iZac, Awesome! We're thrilled to hear that you like the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I’ve been keeping my eye on these for a while and they don’t disappoint with sound or quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Buy them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound really good and can wear anywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Marco,
Wow! We share the same name, so I bet you are as handsome as I am. Just kidding! Well, we are truly happy to hear your satisfaction with the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. The sound has a great quality and it is very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeysonF, we're glad you like the ease of use and sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones! After doing a lot of research, I ended up buying this one and I’m very satisfied with the sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arun,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great for music, terrible for phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was amazing. Loved the app and equalizer. Phone calls on the other hand were very opposite. Had so many problems with people hearing me clearly. Got a lot of echoing complaints and there’s this high crackling that comes every time you speak. I tried everything and it turns out it’s some kind of feature that’s not fixed yet that’s stems back to the m3’s. This was a deal breaker for me as I would like to at least have the option to talk on the phone with them. Phone calls were not acceptable and until they fix this, will stay at 3 stars.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joss,
We're glad that you like the sound quality and the dedicated app support (Sony Headphones Connect app) of the headphones. It's unfortunate that the call quality is not living up to your expectations. Make sure to install the latest software version of the headphones (via the Sony app) for optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products.
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, contact our product support team:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
~Ralph
Better than boss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones. Definitely a lot sleeker looking than my old Bose QC35s. I’d say the sound and noise canceling is quite a bit better as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zacv20,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the best noise canceling headphones I've ever purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EstherC, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Midnight Blue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones with excellent noise cancelling. Midnight blue color is a nice touch over the previous generation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rzrz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Great sounding headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound. Have been looking at these for awhile and snagged them when they went on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, You've made an amazing choice! We're very happy to hear you like the incredible sound quality of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and really good quality with great battery for ever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamiA,
Thank you for perfect 5-star rating! We're delighted to hear that you appreciate the quality design and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several different head sets but this one beats them all. They work great and the sound quality can't be beat. I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CO4Snake,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great headphones. I got it as a gift for a friend. Sound quality and features are good and worth its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raka, We are glad that you're satisfied with your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Craig
XM4 Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones! It’s my first time buying headphones ever so this made the experience excellent?
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SamM,
Thank you for choosing Sony!
It’s a true pleasure to hear your positive feedback about the WH-1000XM4 headphones! We’re excited to learn that your first experience purchasing headphones was excellent. Your feedback means the world to us, and we appreciate you taking the time to share your thoughts.
Best regards,
-Fred
Simply good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones yet again from Sony. Used XM3 in the past. They listened to all the customer requests and delivered a quality product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThisGUY, Thank you for upgrading to your new WH1000XM4! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam