Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great sound quality and ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation is the best I've used, and having the option to use the microphone for "ambient sound" is great for when you want a break.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Good to know that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best NC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones period. You can’t go wrong with its NC. It blocks almost everything in the background. Highly recommend if you can afford it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jerry,
Great! We're glad that you're enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
~Ralph
Great quality and comfortable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the product for work and shooting. The quality and comfort to wear makes these headphones worth the money. I would recommend them to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward,
Awesome! We're glad that these headphones fit perfectly for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Super good
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] One of the best pairs I’ve used. Especially on a plane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marlon,
Great! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Can’t Live Without Them!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was between this or the airpods max. so glad i went with these instead
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ladybird,
That's awesome! We're glad to hear that you like the Sony headphones. ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-David
Great over-the-ear noise-cancelling headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look great. Work great. Easy to use. Price was right. Feel great on the head over the ears. These are really nice over-the-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CyclingPilot, awesome! We are extremely pleased to hear you are happy and satisfied with the outstanding noise canceling function, stylish design, price, features & functionality, and comfortable fit of these headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, good sound, and good price ……………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Amazing! We're thrilled to hear you like the comfortable fit, great sound, and excellent value of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Impressive Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Better than Apple AirPods Max!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanV, great! We're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Great gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my grandchildren (2) and they love them. They have adequate noise reduction, but they didn't want to be oblivious to everything going on around them, and these are perfect,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherryG,
Perfect! We're glad that your grandchildren are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great Sony Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, the sound isolation is very good. I use it with the aux and Bluetooth, the headset work with aux in the moments i have long gaming or trips, even when I cant get to charge it, it cant use the noise canceling after the battery dead but that's okay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Morac, Awesome! We're really glad to hear you're happy and satisfied with the great battery life, amazing sound quality, and excellent noise cancellation of our WH-1000XM4! Your assessment is spot on! While primarily designed for wireless audio streaming, the WH-1000XM4 headphones can also be used as a wired pair of headphones with the included audio cable. An ideal option for when you have an older, non-wireless device or you've run out of battery power. Thank you so much for the 5-stars review and for choosing Sony! -Jess
These Really Work Well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work extremely well. I have used them on several extended flights to listen to music or watch movies while in the airplane. It really does reduce the airplane noise while providing a great listening experience. They are even comfortable over extended use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ezzy11, Thank you for the amazing review! We're glad you're enjoying the comfortable fit and excellent sound quality. And good to know it works great for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Noise gone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, it has really good noise-cancelling. Someone was mowing the lawn right outside my window and I couldn't even hear it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sprinklesgotlil, Great! We're glad that you love the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rbm3
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and nice bass.I recommend this item and so durable..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickyM,
We appreciate the 5-star rating and we're happy to hear that you like the bass sound quality and durable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Greay headphones, best I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, the quality's great and I love the design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eileen,
Amazing! We're glad that you are enjoying the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Did not disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is incredibly clear and powerful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kiks,
Thank you for the perfect 5-star rating! We're glad that you appreciate the incredible sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
XM4 still great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for everyday use. I hardly use my phone without them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristopherM,
Thank you for your review! We're so glad to hear that the WH-1000XM4 headphones have become your go-to for everyday use. We designed them to seamlessly integrate into daily life.
The Speak-to-Chat feature is one of the things that makes them so perfect for daily use. This function automatically pauses your audio and lets in ambient sound when you start speaking, so you can have quick conversations without ever needing to take your headphones off.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
Perfect for the GYM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, I enjoy working out with them. In a loud GYM, I don't hear anything but my music or Pelton app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and awesome sound quality. Controls are easy to use. Love these!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaquannaH, Fantastic! We're very pleased to hear you like the amazing noise cancelling feature, awesome sound quality, and ease of use of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great noise cancellation headphones,
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Best noise cancellation there is! I would say some of the features are not necessary and sometimes annoying but overall great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamerxx13,
Choosing these headphones will definitely be worth it! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
~Ralph
xm4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pair of headphone good and light build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Nice! We're glad that you are pleased with the performance and quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco