Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them on sale for $70 off, but I would not have minded spending full price on them because these headphones are fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EF97, That's a great deal! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Wireless headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good. We really love them. They feel good when I put them on .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miki, Thank you for the amazing review! We're very happy to hear you love the comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great Value!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, my favorite headphones to date. Despite the pandemic, I used it a lot around the house and felt completely immersed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DontBuy, We're very grateful for this positive feedback! Good to know you're enjoying the immersive experience with your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best headphones for daily use!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, probably the best for my preference in daily use. Can’t go wrong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MEL26,
Awesome! We're glad to hear you found the best headphones that suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best for casual listening and amazing noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Themanspiderman, we're glad you like the noise canceling feature of our product. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Awesome pair of rocking headphones good sound wuality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi best, Thank you for the amazing feedback! We're very happy to hear you're enjoying the great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For better than my old headphones. Base is great when u use the app to adjust it. Also cheaper than the apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, Thanks for this amazing review of your WH-1000XM4. We really love to hear you like the features and superb sound quality especially the bass of our industry-leading, Noise Canceling headphones WH-1000XM4! Good to know you are utilizing the built-in equalizer on the Sony headphones connect app and you've seen the overall improvements of the WH-1000XM4 compared to your previous headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, I bought this for my daughter …
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lzlp, Excellent choice! The WH-1000XM4 is an awesome gift! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Wonderful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful pair of headphones. Sound is so much better than a lot of other products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliciaQ, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Worth the heavy price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steep price but one of the best purchases I’ve made in a while. Sound quality and noise cancelling are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyJ,
You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer an Excellent Audio experience. The noise canceling is amazing, so spend the money and be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey! Glad to hear that you are happy with the noise canceling and that the WH-1000XM4 was worth it! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Good choice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever buy the noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZaikiB, we're glad you like our product! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Best wireless headphones out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones out there and definitely worth a buy, especially if you can find it during a sale. This is my second pair!
I would recommend this to a friendThat sound tho
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just great, no other way about it. The noise cancelation is as good as the previous gen which was fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manny,
Great! We're glad that you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony M4 great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from my M3 to the M4, so I can connect to 2 devices! The Sony M4 also sound so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neil, Awesome! We're happy to hear that like the sound quality and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones evere like ever!!!!!!! It cancles out all backround noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJFoncannon, Fantastic! We're very happy to hear you like the excellent noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
GREAT
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love these! i travel a lot for work they are perfect for noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BriannaT,
That's fantastic to hear! We're thrilled your WH-1000XM4 headphones are perfect for your work travels and that you absolutely love the noise canceling. Safe travels and happy listening!
Thanks for choosing Sony.
-Eliab
Nice upgrade from the XM3's
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the great sound quality from the previous model plus the great new features like the automatic pause when you take the off your head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JIMBOB, Great! We're happy to hear that like its new features like the automatic pause and play function when wearing and removing the headset. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Luv it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looove the way everything sounds! Soundproooof! Luv it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuvinMClovin, Thank you for the amazing review! We're glad you love the overall sound quality and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great earphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable very good sound quality. Use for watching TV works perfect for that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl