Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
No buyer’s remorse whatsoever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d been on the fence about getting this model of headphone for awhile, wondering if other models like the Apple AirPods Max and the newer Sony WH-1000XM5 would be better purchases for the extra cash or if I should get earbuds because I wear glasses. Well the price came down to a point where it was comparable to highly rated earbuds like the Apple AirPods Pro 2 and the Sony WF-1000XM5, and almost half the price of the Apple AirPods Max so I decided to treat myself. And boy am I glad I did! The sound quality is really good (especially if you use the Sony App EQ settings found in a review for the XM4 on www.headphones.com), the noise cancellation is spectacular. Transparency mode is apparently not as lifelike as Apple’s AirPod products, but that was no big deal for me. I like how you can adjust the transparency levels to your own tastes and environment. The comfort level is great, though people who wear glasses may find themselves making occasional readjustments depending on how long they wear them. These are such a good product that I find myself not caring a bit if other, more expensive headphones sound a bit better or have better NC or better transparency, etc. what these are now is an absolute bargain for those looking for an overall package of good sound, great features and comfort. I may have to get another pair for my wife later this year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RMK1982, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Great overall!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, great battery life, and comfortable for long periods of time! It’s a little clunky getting them connected with the app but it’s smooth once they are
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnaW,
Thank you for choosing Sony!
We're excited to hear that you're enjoying the good sound, impressive battery life, and lasting comfort of the WH1000XM4 headphones. Your feedback about the app connection process is truly appreciated—it helps us understand where we can make things even better. Thank you for sharing your experience and for choosing our headphones to accompany you for long listening sessions.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
The benchmark for VFM
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using my Sony MDR XB-950N1 which also has noise cancellation. I want to upgrade the headphone hence looking between 1000mX4 and Bose 700. I have tried these headphones numerous times in the product demo area. I felt Sony is having an upper hand on noise cancellation based on the demo i had in the shop's noisy environment. Sound signature is little on the bass side but most of ppl will be pleased with it and can control it in the app. The main difference from my previous sony is the comfort in wearing even for hours. This is amazing companion especially WFH situation, this will help to focus on your activity. The battery life is amazing, redefined the VFM in the premium headphone category. If you got this during the sale then this is a steal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanjtech,
We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Love WH1000XM4, still holds up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given the build issues of the newer models (failing hinges?) , this one exceeds expectations. Sounds great, with excellent noise cancellation battery life and a useful app with EQ. Comfortable with a great case! Excellent buy on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ARivera,
Thanks for the detailed and insightful review of the WH-1000XM4 headphones! We're so glad to hear that they are exceeding your expectations.
It's fantastic that you're enjoying the core features that make these headphones so popular: the excellent sound quality, top-tier noise cancellation, and a long-lasting battery. We also appreciate your comments on the comfort and how useful is the Sony | Sound Connect app.
Your feedback on the build quality is also very important to us. We understand that durability is a key factor for our customers, and we're pleased to hear that the WH-1000XM4's design and build are holding up well for you. The included case is an essential part of protecting your investment, and we're glad you find it effective.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Battery life, Comfort, Sound quality
Bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best audio experience that I’ve had since my first AirPods Pro , really comfortable and the battery lasts longer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernando,
Thanks for sharing your review of the WH-1000XM4 headphones!
We're delighted to hear you're having the best audio experience with them and you're enjoying the comfort and long battery life. It's great to know the headphones are a perfect fit for your needs!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Price
Best Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: 1. Outstanding sound quality 2. Excellent noise cancellation 3. Comfortable for hours 4. Long battery life 5. Easy bluetooth pairing. No dropouts. CONS: 1. Expensive. (but less of a con if you get it on sale).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrStan,
Your investment will be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality, Weight
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with my purchase. They perform their noise-cancelling function very well, are comfortable, lightweight, and beautiful. I made the best decision.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best office headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect work/productivity headphones. Great sound and microphone quality. Excellent background rejection on the mic and excellent noise cancellation. They fit well, do not squeeze hard, and work with glasses wearers. I have had mine for close to 3 years now and use them for music and work calls daily. Battery and pads are still in great condition. 100% worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinT, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Comfort, Sound quality
Just buy them, it’s worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. The noise cancellation works great for tuning out background noise and helping me focus while at work or the gym. They stay secure on your head without that feeling of suffocation, and are comfortable to wear with glasses and earrings. The equalizer offers enough to perfectly balance any genre of music and the clear bass will make any bass lover like myself salivate. Definitely beyond satisfied with my purchase and would recommend anyone looking at these to just go for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LexiD,
Perfect! We're thrilled that you like the noise canceling function, fit, comfort, and sound settings of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
solid product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.headphones are comfortable, the battery life is amazing and the noise cancelling is solid for being two generations behind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidL,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the comfort, impressive battery life, and reliable noise cancelling of the WH1000XM4 headphones. It’s wonderful to know that these qualities continue to deliver value and enjoyment for you. Thank you for sharing your experience—it encourages us to keep focusing on lasting performance and user comfort.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
These are it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 for these headphones. I had spent $50, $100, and $150 on three different headphones trying to save money on headphones that have noise cancellation and it ended up being a waste of money. None were that good at noise cancellation (including one refurbished Bose comfort set). I decided to just invest in more expensive ones and read the great reviews of this one. This one is the winner for sure! They look good, they sound good, they are comfortable, and they seem like they will last me forever. Best Buy was also super fast in getting these to me (I ordered these at night and literally had them on my head by the next morning).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DianaL,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoy your Sony headphone's top-technology features! With up to 30 hours of battery, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!
We really appreciate the preference. Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Battery life, Comfort, Sound quality
Truly Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently got these for my girlfriend. I got rhe XM5s for myself and she wanted the 4s because of the fact they fold. the XM4s have largely the same pros as the 5s i love the light and gentle fit it doesnf hurt your ears after hours of use. the battery life is amazing and the charging is ridiculously fast. The ambient sound control and noise cancelling are really good too. and i generally just really like the way they look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fazo1and,
Thank you for the purchase! We're glad to hear that you like the comfortable design, battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality, Weight
Great sounding Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, Good noise cancellation, Comfortable, descent sound quality but falls short on big bass delivery. Good Value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriC,
We appreciate your balanced feedback on the WH-1000XM4 headphones, highlighting their excellent comfort, lightweight design, and effective noise cancellation. We understand that bass preference is subjective; for enhanced low-end delivery, you may want to try adjusting the Equalizer settings within the Sony | Headphones Connect app to boost the bass frequencies to your liking. We are glad you find them to be a good value overall!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones deliver incredible sound quality and industry leading noise cancellation. They're super comfortable, smart and perfect for music, calls, and travel. Premium performance that truly stands out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob!
It is truly wonderful to know that your WH-1000XM4s are standing out as a premium part of your daily routine. We're glad they’re providing that perfect mix of quiet and comfort for your music and travels.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Love these headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted noise cancelling headphones that wasn’t too expensive and this was a great option for me! I like how I can cancel the noise, but still hear just enough to be somewhat aware of my surroundings. I like the feature where it stops the noise cancelling feature once you start talking to someone. It also feels great on my head/ears, and I’m pretty particular about headphone sizes and comfort. Sound quality is very crisp as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineT,
Thanks for sharing such a detailed and helpful review of your WH-1000XM4 headphones!
It's fantastic to hear that they were a great option for you and you're enjoying all the key features. We're especially glad to know you find the Speak-to-Chat feature useful and that they meet your standards for comfort. Your comments about the crisp sound quality and the ability to balance noise cancellation with awareness are very valuable!
We're thrilled tp hear you're happy with your purchase and hope you continue to enjoy a great listening experience!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphone purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is amazing! It lasted like a week without charging it once. Super comfortable to wear. Sound quality is really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your wonderful feedback on the WH-1000XM4, MARIBELG! We're glad to hear you're enjoying the impressive battery life, comfortable fit, and exceptional sound quality. Our team designed these headphones to deliver an immersive listening experience, allowing you to enjoy your music for extended periods without discomfort or frequent charging interruptions. Your satisfaction with the battery, comfort, and audio performance truly means a lot to us. If you want to explore more features, the Sony | Headphones Connect app offers options for customizing your listening experience even further. Enjoy your music, and thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable to wear! The battery lasts a very long time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MayraR,
That's wonderful feedback! We're thrilled you're enjoying the great sound, comfort, and long battery life of your WH-1000XM4 headphones. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Best over-ear headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has tremendously changed by music listening experience. 1. The battery life on the device is amazing. I will go days where I listen to music for a couple hours or more before I get to even 40 percent battery life. 2. The noise cancelling abilities are better than I have heard in other over ear headphones. 3. Build quality is light yet solid, making it a comfortable wear for long periods of times. 3. The app the comes paired with the headphone allows for many useful abilities such as noise canceling adaption, multiple device connection, and many more. Overall great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
Awesome! We're glad that you like the battery life, noise canceling function, design, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Comfort, Sound quality
awesome sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved my bose qc 35 and bought these to try out. the bass is much deeper and i love for music and movies. I do like the passive technology when i fly i can easily listen to flight changes etc without removing my headphones. Comfortable and now my designated travel set. However qc35 are still a bit more comfortable for extended use like gaming or for work. also the app is great and i can manage the noise canceling from my phone-- in addition its easy to manage multiple phones synced simultaneously (i have a work phone and personal phone) so playing music on one device and getting email notifications on the other is convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George,
Thanks for sharing your review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Battery life, Comfort
Awesome Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really excellent headphones. Comfortable. Long lasting battery. Compact. Very balanced sound. Not boomy or fatiguing, but bass goes down low. Noise canceling feature is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jimthegamer,
We appreciate the positive feedback and we're glad you like the comfort, battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David