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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Model:
WH1000XM4/S
SKU:
10736932
Highly rated by customers for:
$278.00
Save $120
The comparable value is $398.00

Customer reviews

Rating 4.7 out of 5 stars with 12638 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 12,637 reviews
  • Pros mentioned:
    Bass

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. Excellent bass and great deal if you can get them on sale.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi auburnjuice,

      We're glad that you are happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! Best headphones for sure, well recommend

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carguy, Great! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Go get it!

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Can't imagine anything better

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dissatisfied, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Excellent noise canceling

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling. Audio quality is top notch too. I would recommend!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Espanny,

      Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Amazing headphones

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive for travel, have over 35 hours of continuous battery life

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi swatgmr, Awesome! Glad to hear that you are happy with the battery life and overall performance of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Touch controls

    Better noise cancellation than airpods pro!

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise isolation, but touch controls hard to use sometimes. Auto shuts off when I use it in bed with head on side, maybe it's an issue with the proximity sensor

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi notleon,
      Awesome! We're thrilled to hear you are enjoying the noise canceling features of the XM4 headphones. We appreciate your feedback with regards the touch sensor control. Please open this link with information if touch sensor control panel does not respond correctly.
      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html?search=touch%20

      As far as your experience with headphones turns off automatically, this may happened when headphones is not properly used. For reference, please open this link https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Sony Earphones

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Earphones Purchased for gaming on My Playstaton 4, good quality product and sound.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PS4cableg, thanks for commenting! We are really delighted to hear it suits your needs and expectations! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

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    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift from my kids. I'd love it. Great for airplanes.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElTurco, That's wonderful! We are really pleased to hear that these headphones were a perfect gift for your kids and they are enjoying the excellent noise cancelling and incredible sound quality of their new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Serviceable and quality headphones

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to get accustomed to headphones.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JumpyJackalope,
      That's nice! We're glad that you are comfortably listening to your favorite music with our Sony WH1000XM4 headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones out

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones out in the market right now and would really recommend picking one up.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eduardoaye,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Weight

    Best headphones.

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    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leveled up from the m2's. Noticably lighter, lots of new features. Love these headphones.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam,

      We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for anything long car rides, working out or just simply chilling/vibing

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoreonC, amazing! We're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones - still the best!

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Best of its class for a reason.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leecav, We're happy to hear this feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Sony Bluetooth Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and bass boost. The ability to fold them up and east to transport.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesJ, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Very good

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hi-s need to be bumped up . Other than that the lows and mints are very well established

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keitb,

      Thank you for the review. We're glad to hear that you like the headphones. We recommend using the Sony Headphones Connect to adjust the sound settings depending in your preference. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound. Purchased for my son and he enjoys them.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Live24,

      Awesome! We're glad that your son is enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, price little high but it worth it. Love the noise canceling

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mara, Great! We're glad that you like the noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goo noise cancellation and the experience is good.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yang,

      Perfect! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Very Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also got, and use, Bose noise-cancelling headphones, and I can't tell the difference in sound quality, battery life, or ease of use.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gilfried, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Herd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and sound reading. Recent trip on travel great for music and watching movies

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
Page 457, Showing 9,121-9,140 of 12,637 reviews
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