Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Light and comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have some of the best noise cancellation i have ever experienced. The outside world seems to fade away while these are on. Also they are extremely comfortable and light when worn. Battery lfe is amazing as well. Im happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
That's nice to hear that you are enjoying your new Sony WH1000XM4 for its quality sound, awesome noise canceling feature, comfortable design and long battery life. You will surely enjoy listening to your favorite music without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Awesome sound, features, and
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could go on and on about how much I love these headphones. The sound quality was my primary motivation, but my experience has been great overall. There are other convenient features, such as the ability to swipe on the outer side of headphones covering your ears. This action can pause/play, skip, and adjust the volume. From what I’ve heard from friends, they can’t tell the difference on a phone call when I’m using them to speak. The material is very nice and doesn’t flake or tear as I’ve experienced with other brands. In addition, there is an app that allows you to connect to them and customize the audio to your liking. This includes the level of bass, treble, etc. It can even process pictures of your ears to create the “best sound” according to the shape of them. I have had them for about a year and hope they continue to last for a long while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LyahByah, That's really cool! Thank you so much for sharing your impressive experience so far with your WH-1000XM4! It's really amazing to hear you are pleased with the excellent features and superb audio quality these headphones deliver. Glad to know you are utilizing the built-in equalizer on the Sony Headphones Connect app and you like the effortless operation and great phone call quality that are also noteworthy. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Headphones that deliver what they promise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones along with the app are a complete experience and I would highly recommend them! Noise Canceling- As someone who is very sensitive to ambient noise, the noise cancellation features are really important to me. There are 20 levels of ambient sound controls, a wind reduction control, and a full noise cancellation control. You can let the app auto-switch what level based on what activity you are currently doing (running/sitting) or based on your current location. You can also control this manually. Battery Life- the battery life is incredible! I use these headphones every day all day. I legitimately use them 16-18 hours a day. Sometimes I forget to charge them overnight, and can use them the next day with a quick charge during lunch!!! I was impressed that not only could the battery actually last as long as advertised but they were comfortable to wear for such an extended period of time. Sound-The sound quality is excellent. You have the ability to set the equalizer depending on what you're listening to and personal preference, plus three custom modes. I'm not a loud listener but these headphones get LOUD!!! There are all kinds of features to completely customize and adapt the way you want what you're listening to feel and hear like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJacTab,
Awesome! We're thrilled that you like the noise canceling function, battery life, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality, Weight
Apple headphones DUPE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live by these headphones, the sound quality is great and the comfortability of these are amazing—it feels light on my head and the cushion around my ear feels good too. The color and look of the headphones themselves are cute too, very simple and minimal, a look I enjoy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonnalizaA,
Awesome! We're delighted to hear your enjoyable experience with the incredible sound quality and comfortable fit of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise cancelling headphones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have never owned a set of noise cancelling headphone before and was very surprised at how well they work. They wirelessly connect to my phone and I can easily be in the next room without any issues. I can go a couple of weeks on a single charge (with occasional listening) and have even let them sit for a couple of weeks without use and then just used them without charging. Very comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vince, Thank you for the amazing review! We're glad you like the easy Bluetooth pairing and long-lasting battery life of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Sony stays top of class with these wireless noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought these after using the second generation version from 2017 with no issues. I didn't need to upgrade them as they were still in good shape but I passed them on to my son and got these for myself. Though my original pair were fine the upgrades on these have really improved and built on the foundation of previous gens to keep Sony top of class in noise canceling, feel and build quality. That's not to mention their rich sound. They are perfect to use in the gym and I don't have to worry about charging them every day because they have such a long battery life. I'll be enjoying these for as long or longer than my last pair from 2017!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonnybt22, this is great! We're delighted to hear that you're enjoying the sound, noise canceling, and build. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones, comfy on ears, little heavy sometimes, noise cancellation is pretty good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AshleyS!
We are so happy to hear that you are enjoying the comfort and the industry-leading noise cancellation of your WH-1000XM4 headphones. They truly are a favorite for finding some peace and quiet! We appreciate your feedback regarding the weight during longer listening sessions; we always aim to balance premium tech with a comfortable fit, so your input is very helpful for our team.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Love the blue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Sony loyalist. I own the 1st gen, 3rd gen and now 4th gen. I hope they bring this style back as the 5th gen are not foldable. Every gen hs an incremental improvement in sound comfort and weight, definitely better sound and quality than Apple products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KOBE,
WOW! Thank you for being such a Sony loyal user. We highly appreciate you on that! Your feedback is important to us and we will forward this to our team to help us improve our future products. We are truly happy that you like the audio quality and lightweight design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, great noise canelling, very sleek and you’ll fall back in love with music. Used for gym and all I do is wipe the sweat bc I sweat a lot and I’m good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardT,
We are very glad to hear that the WH-1000XM4 headphones have made you "fall back in love with music"! That is wonderful feedback. We're thrilled you appreciate the great sound quality, powerful noise canceling, and sleek design, and that they perform perfectly for your intense gym workouts! Thank you for the five-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thesd headphones. They cancel out chatterbox coworkers. The sound is great and they feel comfy on the ears. I would buy again. Battery charge is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi akfireflower, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality, Weight
Great sound and long battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound and an adjustable EQ. The noise cancellation is the best I’ve heard. The headphones are comfortable as well, though the top of my head is sensitive so I do find myself needing to adjust where headband sits on my head periodically if I wear the headphones for several hours at a time, but probably less so than other similar headphones due to these being very light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customer987654321, we're glad that you like the noise canceling feature and sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have amazing noise-cancelling!! Very easy to change settings in the mobile app as well. Very comfortable fit!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aidan!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re having such a great time with your new WH-1000XM4. It’s awesome to know that the fit feels just right for you and that you found the app easy to navigate.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality, Weight
Just the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's been years since I've had a headphone upgrade and my biggest complaints about my previous device were that it was too heavy and the noise cancelling was uncomfortable. Both issues are virtually non-existent here. These are super super light and comfortable and the noise cancelling doesn't have that weird suction feeling some headphones have. Honestly for the price these are the best headphones money can buy.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Key to Writing My Dissertation!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones! Comfortable, noise cancelling, awesome sound quality, and I can go for multiple days without charging them up. Without these I could not have written my Ph.D. dissertation. Super grateful to Sony and my little brother for helping me get these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrJake,
Perfect! We're glad that you are enjoying the comfort, noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an old sony headphone. this new one is better in every way. The noise cancelling is great and dampens unwanted sounds. The battery life is good as well. It also very comfortable. Time will tell with its reliability, but its lasted over year and still works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dakkon, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Best headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best! They stayed charged for a long time which I love and sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielleC!
It brings us great joy to hear that you are loving your new WH-1000XM4 headphones. We’re happy the battery life and sound are working out so well for you!
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, extremely comfortable, battety life is among the best, and the noise cancelling is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodiM, Awesome! We're delighted to hear that you're enjoying the wonderful sound quality, comfortable fit, long-lasting battery, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and comfort is amazing for when I go to gym and do homework! Amazing battery life that I rarely ever have to worry about. Would recommend for good comfort headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, AbrahamF! We're truly happy to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and long-lasting battery life of your WH-1000XM4. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
A no for gamers, but overall good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s an issue with these headphones that I can’t let slide, the Bluetooth 2-way audio sucks. If you like talking to your friends while gaming, the game will sound terrible. 99c earphones sound better than that. This is the same issue my $25 headset has, I did not expect this same one to arise in $300+ headphones. I’ve heard Bluetooth audio can be pretty bad in general, but I was hoping for it to be better. I wish I was aware of this issue before purchasing. Besides that, these are comfortable for people who have glasses, noise canceling is good, and the sound is great, battery lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi reila,
We're glad that you like the comfort, battery life, and noise canceling function of the headphones. Your feedback is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best Headphones I've Ever Had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hands down the best headphones I've ever had. The sound amazing, they are comfortable, and best of all because the XM6s are out these are at a perfect price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BizarroStormy,
That's fantastic to hear! We are delighted that the WH-1000XM4 headphones are the best you've ever had, and that you are enjoying the amazing sound and comfort, especially at the current excellent price point.
Thanks for choosing Sony.
Best regards, Eliab