Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
Sony is back on top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose fans for quite some time, so to give a nod to Sony on this front means they really did a great job. My music preference is jazz, so I like the clean sound with the tight bass (Sony does have products that cater to those to whom it's all about that bass). From top to bottom, my preference is (and I have all of these): 1. Sony WH-1000XM4 2. Bose NC 700 3. Sony WH-1000XM3 4. Bose QC 25 I do prefer the audible interface of the NC 700 and for that I use them exclusively for television and movies - for all else, it's the Sony. One thing I don't think Sony got quite right is the multiple pairing feature - for me it's been flaky when pairing with certain device combinations (like iPhone and iPad at the same time). Overall, I do recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGrampa,
You made the right choice with these Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the multipoint function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
The ɓest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nose cancelation and the battery life on them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDiaz!
Thank you so much for sharing your feedback with us. We are immensely pleased to hear you appreciate the noise cancellation and battery life of the WH-1000XM4.
These headphones are designed with advanced features like industry-leading noise cancellation technology and up to 30 hours of battery life to keep you immersed in your music for longer.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Sound depends on what you are using
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first tried these wired to my pc, and was less than impressed. I wanted these to use with my boom mic in wired mode for voice calls, but still need to experiment I guess. I then tried connectimg to my galaxy s8, both wired and Bluetooth and found the sound to be OK, still using my s8 for work and music. I then paired to my s20 that I got about 2 weeks ago, and was blown away how much better it sounded than my old phone and wired to my pc. I guess it needs the advance Bluetooth codecs to really shine. They are super comfortable to wear and do an amazing job blocking noise. It is erie how much noise there is around you that you don't even notice until you put these on and take them off! I have a pair of philips fidelio l2 semi open backs that I got for $85 that sound as good, if not better. So if sound quality is your only reason for getting these, look elsewhere you can do better for cheaper. If you want good sound and features, based on pro reviews these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coffeelover, we appreciate your 4-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Well performing product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works very well! Very comfortable, sounds great and blocks out surroundings sounds very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DENICEH,
We're delighted to hear that your Sony headphones are delivering such a wonderful experience—comfort, outstanding sound, and impressive noise blocking all in one. Thank you for the stellar 5-star rating! The advanced noise cancellation and ergonomic design of your Sony headphones are truly crafted for enjoying music in comfort while keeping distractions at bay.
Thank you for choosing Sony—wishing you a joyful day!
DiegoV.
- Pros mentioned:Bass, Sound qualityCons mentioned:Volume
Fantastic Pair of Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bass and quality of sound, has all the essentials. The only nitpick I have would be the volume is not the highest I’ve heard, but with the noise canceling that might be negligible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvgAudiophile,
We're glad that you like the sound quality and noise canceling function of the headphones. We also appreciate your opinion about its volume. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). You may also find these steps helpful:
-Turn up the volume of the headset and the connected device.
-Connect the Bluetooth device to the headset once again.
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing Headphones! LOVE THESE!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! These headphones are INCREDIBLE! Noise Cancelling is amazing. The battery last forever!! They are extremely comfortable. By far my favorite purchase ever!! They are a little expensive but Sooo worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fulchdog,
Glad to hear that you are happy with the comfort, battery life and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Sound qualityCons mentioned:Price, Touch controls
Buy it on sale if you can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pricey but the quality shows. I got mine when it was over 100 dollars off so that's probably the only time it's worth it. No complaints with any aspect of the sound quality though. Touch controls are annoying though. Still an overall much better deal than the Airpods Max, especially when these are on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BasedGod,
Thank you for the review and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Really like them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. They work well for long flights or just relaxing. They are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyMcB,
We're really happy to hear that you’re enjoying the amazing sound quality and comfort of your Sony headphones. Thank you so much for giving them a 5-star review! Their design makes them perfect for long flights and relaxing moments, and the advanced noise cancellation is a true highlight.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Comfort, Sound quality, Weight
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality and Noise Cancelling in these are absolutely excellent. Best noise cancelling headphones you can buy. Much lighter than the Airpods Max and more comfortable for long durations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chaitthegreat,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Definitely buy these!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love them!! Listening to Pink Floyd with these headphones is literally heaven's gate. Best purchase ever! Battery life is amazing as well, noise cancellation is insane. I could have these on while chaos happens around me and i wouldnt even know/hear it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyG, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony > Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomboomroom,
You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Amazing over ear headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing over ear headphones. I previously had older Sony 900 something over ear. They were really good. These were a big step up. These are amazing. Sound quality is great. There is a separate Sony app to change all the settings. There is a lot to adjust if you want but work great out of the box. Noise cancelling is really good too. Can hear much when they are on. Perfect for traveling. Battery life is long too. Nothing bad to say about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelD,
That's great! Thank you for sharing your wonderful feedback! We are very happy that you are pleased with the sound quality, awesome noise canceling feature and battery life of our Sony WH1000XM4. This is a perfect traveling headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Good to hear that you were able to utilized the Sony | Headphones Connect app to fine-tune the settings of the headphone to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Love!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally love my Sony headphones, even with an iPhone. The noise cancellation is pretty good and the music sounds amazing! Never regretted this and have had them for a year. Oh and the battery lasts forever! I have barely charged it since I got it but it is still going strong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamJ,
Amazing! We're glad that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality, Weight
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latishaw24,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Comfort, Sound quality
Great over the ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones do not disappoint. They have excellent, rich sound with plenty of bass to make songs thump. They connect seamlessly through Bluetooth and offer extended control through the phone app. For the most part, the headphones are comfortable for wearing and have nice padding. But after a couple hours of wear the pinch force begins to hurt. Overall they are great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brucey, Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying the exceptional sound quality, seamless connectivity, and app control features of your Sony XM4 headphones. However, we regret to learn that you’re experiencing discomfort during extended use. We recommend adjusting the headband to alleviate pressure or taking short breaks to ease the strain on your ears. For further assistance, please visit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the WH1000XM4/L. Thank you for choosing Sony, and we hope you continue to enjoy your headphones! Sincerely, Maria
- Pros mentioned:Comfort, Sound quality
Perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are seriously amazing! Super comfy even after hours of wear, and the sound quality is crystal clear. You can really hear all the details in the music. Totally worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smoothie,
We're so happy to hear you're loving the XM4 headphones! Their comfort, sound quality and amazing batterie life make them perfect for all situations, we appreciate you taking the time to share your experience. Thanks for choosing Sony.
-Aldair
- Pros mentioned:Battery life, Comfort, Sound quality
The best headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is amazing, very comfortable, long lasting battery. Sony makes the best headphones. Superior to bose and the very overrated beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techman1991, Fantastic! We're thrilled to hear you like the amazing sound quality, comfortable fit, excellent battery life, and overall features of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and the touch control features. Has decent battery life and quality sound. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JamarR!
We are so pleased to hear how much you love your WH-1000XM4 headphones, especially the touch control features. We designed these headphones to provide an intuitive and seamless user experience, and it's wonderful to know that you're enjoying them. It's also great to hear that you are happy with the decent battery life and quality sound.
Thank you again for choosing Sony and for your recommendation!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Best noise cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the WH1000XM2. Headphone is much lighter and more comfy than the XM2. Sound quality is almost the same, but noise cancelling is definitely better. Can't wait to fly again in a plane to really test these out.
I would recommend this to a friend