Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are fantastic. Great sound quality and battery life and actually comfortable to wear. Really do a good job with background noise cancelling as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLRI223,
Perfect! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Weight
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Light weight. Comfort even after hours of use. Excellent battery live.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi erv19, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Best headphoene
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe how this headphone beat the beats headphone and probably other headphones. To get most of it download the Sony headphone connect where you can adjust the equalizer of your choice and other features. It truly has the best noise-canceling, unique hand motion control like, just cover the right side with your hand and noise-canceling will deactivate and when set to stop music when you are talking it will stop for a while depends on how you set it. May set it to auto-off when you removed it from your head and the best part of it when on cord mode it does not consume batteries, unlike other headphones. Best sound wireless so far I'd tried and definitely recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FASTCHARGING,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Very solid headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm quite happy with these headphones. Sound quality is excellent and can be tailored to your individual preferences using the Sony headphones app. They are smooth sounding and can get plenty loud. The noise cancelation is simply superb and also adjustable via the app. Comfort is also top notch. No issues wearing them for extended period of time. I wish Sony had included AptX support, but it's not a big deal. The only negatives are that they've shut off twice without prompting (while listening), and I can't use the highest bandwidth setting for LDAC without the sound cutting in and out with my Samsung S10+. This is fixed by using a lower bandwidth setting which is fine. Love these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayS, we appreciate your positive review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing, they don't feel heavy on the head. Very premium feeling. I can wear them all day long with no discomfort and long battery life. Definitely buy for amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Thank you so much for your awesome review! Happy to hear that you are glad with the sound quality, premium quality, comfort and battery life of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Sony wireless over the ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound quality, very comfortable, no static, and holds a good charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tech,
That's very nice to hear! We're glad that you like the sound quality and comfortable design of the the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Wanna drown out your office and focus on work?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a noisy workplace! I wear glasses and have a huge head and these do not cause pain after extended period of wearing. I wear them throughout most of the day and have to charge after every third or so. The quality of the sound is very nice although I am no hi fi expert. But these are definitely the nicest pair of head phones I now own. I was previously using some Bose over the ear head phones and they were okay but old and didn’t have noise cancelling which is what I wanted. The blue is a really elegant dark hue and was hesitant that I didn’t get black but seeing them in person I have no more quarrel with that. The price isn’t too bad for what they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, We are thrilled that your new Sony wireless headphones are the nicest pair of headphones you own and that you are having a great time with them. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Get them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Great noise cancellation. Good volume and look. Excellent stylish case. Outstanding over the ear headphones. Long lasting battery life and pretty comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestHeadphones, Great! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
So good I bought three
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my girlfriend and they were so good I bought a pair for myself and my dad. These headphones are incredible for the price especially when compared to the newer model. The app that comes with them make them so much better. I used AirPod pros for most of my traveling but the noise canceling on these are so much better and much more comfortable for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality, Weight
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Momentum M2 before, was deciding between Bose 700 and this one, really like sound, decent call quality, light weight and comfortable, makes my ears sweaty though. However will see moving forward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGIL, you definitely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Incredible Sound and Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is crisp, clear, and perfectly balanced. The bass has a pleasant, deep thump without being overpowering or muddy, and the vocals come through crystal clear. Whether I'm listening to podcasts, rock, or classical music, everything sounds rich and enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your incredible review, user341281!
We are absolutely delighted to hear your detailed feedback on the audio performance of your WH-1000XM4 headphones! It is wonderful to know the sound quality is crisp, clear, and perfectly balanced, delivering a pleasant, deep thump without sacrificing the crystal clear vocals.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
good headphones! :)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone purchase was a choice well made! i love everything about it. the noise cancellation is amazing, the sound quality is perfection, and i love how it’s features are customizable through the app! it is pricey but for all the features it offers, i would say it was worth it. i debated a lot between these and the airpod maxes, so glad i went with these. it didn’t dent the bank as much, they’re foldable, lightweight, and the battery is long lasting!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mari, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Best for Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have noise cancelling like no other. Highly recommend if you get easily over stimulated. I use these where-ever I go and it has a nice battery life. I also like how you can customize your sound. You can adjust the bass, treble, and all in between. I’m no audiophile but to my average person ears they’re amazing. It is pricey but a good investment. I see myself using these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tammie, we're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
The features are actually good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between this and a set of Bose headphones, and for the price these were at during purchase, the amount of features were hard to say no to. In store, Bose seemed more comfortable, but I adapted to these very quickly and love them. I can wear them for hours on end and not hear my husband be loud when he games :).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flan, You made the right choice. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Crystal Clear Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible. The sound quality is amazing, the noise cancellation does exactly what it’s supposed to do (and does it with the touch of a button), it has great bass and solid high notes. The range is very impressive (I don’t have an exact measurement, but I have never lost sound/connection from all around my home while multitasking). The battery life is more than sufficient. It’s more than enough to last an entire work day before you will need to charge your headphones. Overall, a great set and worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for taking the time to share your experience with the WH-1000XM4, JessieM. We are really happy to hear that you’re enjoying the amazing sound quality, impressive noise cancellation, powerful bass, and clear high notes. It’s great to know that the wireless range supports your multitasking around the home and that the battery life lasts you through the entire workday. Your satisfaction is what motivates us, and feedback like yours encourages us to continue delivering standout audio products. Thank you again for your recommendation and for being a valued Sony customer.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Bass, Sound quality
The best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones are very breathtaking. You can hear the bass flow through your heart with every beat. Another thing, the noise cancellation is very outstanding. You can't hear absolutely anything with these headphones which is very amazing if you're in a public space. Overall very amazing on every aspect. They won't let you down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OscarG,
Wow! Thank you for sharing your awesome feedback about our Sony WH1000XM4 headphone. We are very happy that you are pleased with the audio quality and noise canceling capability of the headphone. Thank you for trusting Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Would recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Good design and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User919489, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and amazing noise cancellation of your WH-1000XM4. Glad to know you appreciate the sleek design of these headphones that is also noteworthy. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Top tier by Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever had. The sound is amazing, the noise cancelling is amazing, and they are very comfy. The battery life is impressive and I am so happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sb1234,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph