Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd pair of these headphones.. easy to connect and great noise cancelling.. work great on the plane.. and batterlife is great.. would recommend.. between these and the Bose though.. I would maybe give a slight edge to the Bose headphones.. But can't go wrong with both
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DallasJ, nice! We're glad you like our product. Thanks for choosing Sony. ~Earl
Awesome ANC Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third on I have bought overs to keep or give as gifts. ANC is awesome and the transparency mode while holding the earcup is so clever and useful. I haven't tried other ANC headphones because I have never has any reason to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mundomann,
It’s rewarding to hear that the Sony WH-1000XM4 headphones are your go-to choice, resulting in three purchases for yourself and as gifts. We are especially delighted that you find the Active Noise Cancellation (ANC) so effective and the transparency mode via the earcup to be clever and useful.
We truly appreciate your loyalty to Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones. Good battery life, great noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Claire,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the noise canceling, battery performance and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit. Great sound quality! Would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaH,
Thanks for the feedback! We're glad to hear you're happy with the great sound quality and fit of your WH-1000XM4 headphones.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Sound quality
Sony - WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic quality all around! Sound connectivity and comfort are all A+++++ Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonB! Thank you for the 5-star rating! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the long lasting charge, and the great sound quality. Also the different settings it has for all types of environments. Im using them all the time, while walking, doing homework and more. Only thing i wish is that theres one settung i cant figure out but when i talk whatever is playing stops for like 30sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Builder,
Thank you for purchasing the WH-1000XM4 Headphones. We're so delighted to hear you love the long-lasting battery life, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You do have the option to turn off the Speak-to Chat function to listen to your music without interruption. To disable Speak-to-Chat, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat deactivated”. For more information, please refer to this link.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
Thank you for offering a fantastic rating on the product!
-Jess
- Pros mentioned:Comfort, Sound quality
My Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent condition and comfortable in my ear.best quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffordQ!
It's a truly pleasure to hear that your WH-1000XM4 headphones are in excellent condition and feel comfortable in your ears.
The sound quality really stands out, thanks to the noise cancelling and easy-to-use controls, so you can just relax and focus on what you’re listening to.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Wowza!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a Christmas gift for our 16 year old son. He actually asked for a different brand that was cheaper, but they didn’t have them in stock. These were a step up and we got a "No way! These are the best! I never thought I would get these! These are awesome! Thanks mom, thanks dad!" I would say we made a good choice. I'll have to admit...they are pretty sweet, from the comfortable ear pads to the noise cancelling to the fantastic sound to the capabilities of answering your phone. Great product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SODkennels,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best over ear headphones I’ve tried
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely my fave over ear headphones. It’s so comfortable to use for long periods of time. The sound quality is amazing. The controls are 50/50, the volume is controlled my sliding your finger up or down and waiting to see if you did it correctly, which I don’t like. But there are actual buttons to turn it on or off as well as to toggle between ambient sound off and on or noise cancellation on. It also connects to 2 devices at the same time allowing you to switch between devices without reconnecting Bluetooth each time. One thing I found annoying is if you accidentally brush your arm or whatever against the volume side earmuff, you’ll trigger its action by lowering or raising its volume. Also the noise cancellation is just ok, it could be better but it’s still really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinaz808, we're glad you like the comfort and the sound quality of our product. We're sorry to hear that you have an issue with the touch sensor of your SONY unit. You may find this link helpful in your issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
these exceeded expectations!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great!! I should of bought them at first. I started with the Sony Ulta, but the noise cancellation and over all sound quality sounded off. I returned them fo4 the Beats Studio Pro to see if they lived up to the hype seeing several people wearing them at the gym, they were trash. The Beats sounded flat, no EQ on the android app. So i decided to spend the extra money on the Sony 4s, and i havent regretted it. I listen to all different types of Reggae, Hip Hop, R&B and these sound great compared to the rest. I almost got the JBL headphones in the same price range. But the noose cancellation is definitely a game changer. FYI most the over ear headphones are not sweat resistant. I went on Amazon and got the sweat resistant ear covers for $15, because i primarily use the headphones at the gym and i sweat alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PabloP,
Thank you for your wonderful feedback on the Sony WH-1000XM4 headphones! We're delighted to hear that you are enjoying the exceptional noise cancellation and sound quality across various genres. We appreciate your suggestion regarding sweat-resistant ear covers for gym use, as these headphones are not waterproof. It's fantastic to know that the WH-1000XM4 has positively impacted your daily routine. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Volume
Very good over all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re an audio file, you’re not going to be blown away by these wireless headphones. But for general listening they’re pretty good. I pair them with my TV for video games and I use them with my phone to play music. The audio quality is very good. My only complaint in that realm is that the volume doesn’t get quite loud enough for my taste. I had the old version and they got very hot. These have the same issue. If you’re going to wear them for video games after an hour or so they get pretty sweaty. There seriously lacking in the looks department but that’s not a dealbreaker
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, good to know that you're enjoying the sound quality of the headphones. Make sure to update the software version via the Sony Headphones Connect app for optimum performance. We appreciate your feedback about its comfort. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review. ~Ralph
- Pros mentioned:Battery life, Sound quality
Best wireless noise canceling headphones out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless, noise cancelling headphones out there! I have the new Bose noise canceling headphones and the new AirPod Pros as well. I would rank these Sony headphones slightly above the Bose and the Apple AirPod Pros last. The Sony’s switch back and forth between your devices flawlessly and no other headset does that effectively. Sound wise, they’re just as good as the other 2 and have the best bass. You can’t go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KharyG, That's Great! You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We're looking forward to your next purchase! Thank you for choosing Sony! Jay
- Pros mentioned:Bass, Sound quality
Very worth the money
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great quality headphones. You'll hear more bass in your audio when you have it under an EQ preset but can be customized in the Headphones app Sony has. The foldable design made me prefer it over the XM5. great for phone calls and how it can connect to two devices at the same time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello shin238,
Thank you for your purchase and for your feedback. We are very happy that you are enjoying your XM4 and were able to customized the EQ settings through the Sony app. Thank you for choosing Sony! - Marco
Chuffed to bits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chuffed to bits with the headphones. First over the ear headphones I've extensively used. Use them at the gym no problem. Use them while mowing no problem. Used at the office for some quiet time excellent. Used while gaming, the two connected devices comes in clutch for this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KobasKaoDroga,
We're pleased to know that you love your WH-1000XM4 headphones! It’s fantastic to hear that the industry-leading Noise Cancelling is performing so well for you, whether you need quiet time at the office or while you're mowing. We also love that the multipoint connection is coming in clutch for your gaming setup!
Thank you for sharing your experience and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing Sound Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! They fit nicely over the ears and are very comfortable, the sound quality is great, and they fold nicely into the carrying case for compact storage, I love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, Fantastic! We're thrilled to hear you like the excellent and comfortable fit, great sound quality, and the foldable design for easy storage. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great quality and features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality (once you customize in the app - Not great out of the box). Excellent Noise cancellation Nice range, nice battery life, great features, better than Bose 700 headphones. But, my requirement was to connect to three devices and two at the same time (ipad and iphone) and want to switch seamlessly when a call comes while watching movie in ipad. Sony WH-1000XM4 doesn't do that (Bose 700 does that well). So, I had to return it. I tried Bose Studio 3, which is not even comparable to this Sony in noise cancellation. I am sticking with my Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dosai,
We're glad that you like the sound quality, battery life, and noise canceling function of the headphones. It's unfortunate that you had to return it because of the multipoint function. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
- Pros mentioned:Sound quality
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved it as a gift. Quality build and good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JustinK,
Thank you for choosing Sony!
We couldn't be happier to hear that your wife loved the WH-1000XM4 headphones as a gift. Knowing that the quality build and noise cancelling features made a positive impression truly encourages us. We appreciate you sharing your experience and hope you both continue enjoying the exceptional sound and comfort.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Nice headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good. The charge lasts for over 8 hours. Very comfortable on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pras! Thank you for the 5-star rating! Glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Best Decision Ever !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling and the sound quality! I use these at the gym and It helps me get into my zone. Im excited to use these when college classes start, I'll be able to study with no distractions forrealll. They last super long, I use them quite frequently and they don't die fast at all. The tech with swiping on the sides are also super cool and convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amya, we're glad you love the noise canceling feature and sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! Comfortable, music sounds great, battery lasts long time, noise cancelling feature is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mariana, Awesome! We're glad to hear that you're enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig