Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! Comfortable, music sounds great, battery lasts long time, noise cancelling feature is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mariana, Awesome! We're glad to hear that you're enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony Works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sounds, nice base, holds well on head when working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankR,
We couldn't be happier to hear that you are enjoying the great sound and nice bass from your Sony WH-1000XM4 headphones, and that they hold well on your head even when you are working out!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Beyond Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started enjoying right out of the box. Have owned Bose noise cancelling, JLab in ear, Apple wired and in-ear wireless. When it comes to hearing all the nuances of just music, these are hands down my fave. So many options that it takes a little time to learn all it will do. Gotta tackle dealing with "Alexa" smart home devices next. My first time with a Sony product and looking forward to many more. Long life between charges - a huge plus. Don't buy anything until you try these. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayster, Thank you for the 5-star rating! You've made an excellent choice. We're glad you like the newest features, incredible noise canceling, and long-battery life of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
LOVE these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound quality. Completely cancel out the in-home office distractions (e.g. outside traffic, barking dog). LOVE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah22, Great! You definitely made the right choice. We're so happy to hear they provide such effective noise cancellation for your home office, making work much more pleasant by blocking out those common distractions. Thanks for sharing your love for these headphones and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great.Sound fantastic. I love how they feel on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG,
We're so glad to hear that your Sony headphones sound fantastic and feel great to wear. Thank you for sharing your amazing 5-star review! Exceptional audio and all-day comfort are key hallmarks of the WH1000XM4, and it’s wonderful to know they’ve made such a positive impression.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are definitely the best headphones I have owned. They are comfortable and sound amazing. The noise canceling is my favorite especially when I’m playing a game so a can fully concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jawsh,
That's wonderful news! We are thrilled to learn that you are pleased with the comfortable fit, outstanding sound quality, and remarkable noise canceling capabilities of your WH-1000XM4. Thank you for your perfect star rating and for choosing Sony, the best brand!
Best regards,
Romeo
- Pros mentioned:Battery life, Sound quality
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm by no means an audiophile, but I think they sound as good if not better than Bose QuietComfort IIs. The deciding factor, though was the battery life. They advertise 30 hours, and I've found it to be a bit conservative. At medium volume I'm able to get 32-35 hours per charge. The call quality is also very good. I work in some noisy areas and according to the folks I'm talking to the audio quality is quite good. Better than my plantronics voyager. These are pretty expensive, but if the battery life holds up it'll be worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great Noise Cancelling Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I am an avid gym person and wear them to workout. I would say the only think I would recommend are some silicone covers just because the foam material does soak up sweat!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, LILLIANB!
We are so glad to hear you are loving the headphones for your workouts! We also really appreciate the suggestion for silicone covers to help with the sweat. We are passing your notes along to our design team to look into for future tweaks.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations. Overall sound quality is awesome, they drown out noise really well and I love that there’s an app where you can I have seen these go on sale from time to time, but I couldn’t wait, They last extremely long without me having to charge frequently which is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeteranGamerX, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Bass, Sound quality
Buy, dont wait
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very good quality! I even use them for gaming on the playstation sometimes becasue of the bass. I really like that these are noise cancelling, but also let you have the option to hear your surroundings. I wouldnt purchase them if you work out becasue they are not water proof and not really for sweating. I should of bought these sooner tbh.. Highly reccomend them, also got them on sale. Oh and the app for these headphones could be better but they constanly update it so its not an issue so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoenix325527,
We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the app is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great just. It for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have them a 5 even though I returned them. Let me explain. They sound freakin amazing and the features are awesome. Again the sound quality is probably the best out there and I have tested Bose 35 and Beats 3. Of the 3 I kept the Beats. They get louder and the base is outstanding. With that being said the Sony sound crisp and clear. They don’t get as loud but they do out out the sound. It has a EQ which is nice but not that big of a deal to me. You won’t go wrong with the Sony but if you want a louder set go with the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .HiHealthforlife, Thank you for the 5-star rating! While we're thrilled you like the amazing sound quality, deep bass, and industry-leading noise cancelation of the unit, we regret to know that it had to be returned. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Bass, Sound quality
Amazing bass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and bass! I use these when going to the gym. I also use these while watching movies. I definitely recommend, one thing I don’t like is my ears get hot while wearing but that’s a me issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroJr, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Sleek, robust and awesome where it matters
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headphone for a while now. It is simply the best for noise canceling and has a sleeker look than even XM5 for me. It is robust and charges very fast and lasts a long time. The multi-device connection is not the best though and sometimes the touch gestures are interpreted in the wrong way. But overall greate product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunT,
Thank you for sharing your honest review on our Sony WH1000XM4. We're very happy that you appreciate the sleek design, noise canceling capability, fast charging feature and the battery life of your new Sony XM4. Your thoughts are noted and we will forward it to our team to help us improve our future products. About the touch sensor/gesture issue, you may find this link helpful.
The touch sensor control panel does not respond correctly
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Gamers choice real 3D audio for VR and online FPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're like me and you want headphones that have real 3D space audio for video gaming look no further. Before buying these I tested a few other wireless headsets but I can say that only these accurately depicted where enemies were coming from. Also these headphones are amazing for using with the Meta Quest 2 via bluetooth. You'll be even more immersed in whatever you're doing in VR with the rich audio quality and deep bass these provide. I love them and I'm sure you will too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyTorres,
Awesome! We're glad your are enjoying your XM4 headphones especially in gaming. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Sturdy, Well Made, Exceptional Sound Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- The noise cancelling and customization is excellent and was the reason I tried these headphones in the first place. -battery life is really good and USB-C charging makes it much quicker to get back to 100% - the experimental talk feature works very well, but takes a while to activate. (about 2 words minimum before it beeps then turns on the mode) - sound quality is amazing and is fully customizable within the app. only CON I see in this is needing to register and install an app to use the noise cancelling features. but once installed and registered its just another app you never notice on your phone. the texture on the sides of the headphones are soft and are easy to scratch and I haven't figured out how to use the controls on the side of the headphone yet. overall, would recommend if you want some solid headphones you know will last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandomCustomer111,
We're glad that your in-depth review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the dedicated app support (Sony Headphones Connect app) is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Creaky hinge, but second pair is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first pair due to creaking at the hinges. New pair seems to be holding up well. Noise cancelling and sounds quality are top notch! Comfort and battery life are great too. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are glad to hear that you are now enjoying your replacement WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Went from the 2 to the 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took the jump from the 2 (had them for years finally starting to wear out) to the 4. They are of a better sound quality, deeper bass for sure. The 2's were plenty fine and clear, these are maybe a smidge clearer? Outside of the bass and a little bit in the highs not a huge sound upgrade so if your 2's or 3's are still cranking I'm not sure its worth it to jump up. That being said, the features, noise cancelling, some of the talking features, etc they are much better than on the 2s. Overall I have found these to be the best NC Wireless headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, we're glad that you appreciate all its upgrades. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Very happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with the purchase of these headphones. I did a bunch of research before buying anything. Everytime iput my search criteria in these were the first ones to be displayed. I use them everyday listening to music while I work. I work in a cubicle area and it gets loud at times. They are great was a little more then I wanted to spend but I am very happy I spent the extra money. The best over the ear headphones I have ever used . Linking them to my cell phone was easy, the included case and accessories are a great bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAAB0136,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Outstanding high end wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding audio (compared to many other higher end wireless headphones), strong noise cancelling, easy to pair and very easy to use controls when on the ear. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Polarcap, That's wonderful to hear! We're thrilled that you're enjoying your WH-1000XM4. Thank you for choosing Sony! Enjoy your experience! - Romeo
- Pros mentioned:Bass, Sound quality
The best wireless noise canceling headphones today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a noise canceling headphone. I use it both wired and wireless and the sound is great. The bass is a little boosted, but it is pretty clean. I have heard negatives about the controls, but I had a pair of XM2s and I feel this are just a tad better. I got these at the $248 sales price and that made the value excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pkorn, we're glad you like the sound quality of our industry-leading noise canceling headset. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl