Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
Sony WH-1000xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this sonny headphones have the best of the best (voice cancelling, sound quality, design, the app top 5, weight) i really recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giogamer,
We're thrilled that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Awesome sound quality with android ldac support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome first time , heard a lot about them. Very happy with sound quality especially if you have a android that supports LDAC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoC,
We are really happy to hear that your first experience with these headphones has been so awesome! It is great to know that the sound quality is standing out to you, especially when taking advantage of LDAC support on your Android device for a high-resolution wireless listening experience. These headphones are designed to deliver industry-leading noise cancellation alongside that premium audio, and we are thrilled they are living up to the hype.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
As outstanding as people say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This must be my 6th set of headphones. All of the others were name brand; none of them holds a candle to the Sony's. The noise cancellation is perfect; if you need to hear the person next to you, you just put your hand over the right phone and you hear them clearly. The musical sounds are bright and clear; it's the best stereo separation I have ever had. Very long battery life. I have used these headphones more in the last month that several others in a year. I cannot recommend these highly enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry,
We appreciate the positive feedback and we are glad you like the noise canceling, battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
I like them. I think you will like them too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea that wireless headphones could sound so good. Decent bass reponse. In addition the noise cancellation is excellent. I am in my own world with these on. No planes flying overhead, noise from fans, TV's blaring in the background and loud people. I have connected the headphones to my iPhone, MacBook, Google Chromecast, Two smart TV's and even my Desktop computer. The two device capablitiy is convenient and the phone conversations sound pretty good for both parties. The battery life is really good and charging is pretty fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
We're thrilled to hear that you are enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are one of the best headphones iv worn and fit great. they fit over ear perfectly and dont slide off like some others when doing stff. the audio itself is some of the best coming from headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Glad to know you like the amazing audio and exceptional comfort these headphones deliver. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being out for a number of years now they still sound amazing. I was debating between the XM5s and these and these were more comfortable and felt slimmer. I have really enjoyed these anywhere I go including the plane where it blocks out all sound except announcements. Overall I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WalkerC,
Wow! Hearing that kind of compliment is awesome! Thank you for sharing your feedback and we are truly grateful having you as our customer and enjoying the amazing sound quality and design of our SONY WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:BassCons mentioned:Touch controls
Great sound, annoying features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(1) The noise cancellation is great when playing music/video but when only using the noise cancellation I can still hear people speaking, it's kinda annoying. (2) The low-end frequencies are great. I do music production in these using FL Studio and Pro Tool and they perform great, better than my Beats Studio 2. (3) The Talk-to-Chat feature is annoying. I usually turn it off b/c the headphones will pick up on me singing or laughing at a movie and switch me to hearing everything around me. (4) The touch volume is annoying it doesn't allow you to slide your finger from low to max volume, instead you have to do a series of quick swipes to change the volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cwilson,
We're glad that you like the sound quality of the headphones. Your feedback about the Speak-to-Chat, touch controls, and noise canceling function is greatly appreciated.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
To change the volume continuously: Swipe up or down and hold. Release at the desired volume level.
Hope this helps. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talk bout noise cancellation! Not only do I use these bad boys to hit the gym so I can stay focused we let my daughter wear them as ear muffs for her first hockey game because she sensitive to loud noise an she had no problem. Super comfy an just a nice style
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreveirD,
Thank you so much for your valuable feedback! We're really glad that you are enjoying your WH1000XM4 headphones especially while working out at the gym. It's also nice to hear that the headphones were a big help for your daughter's first hockey game. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a great headphone of great quality. I love the fact of noise canceling. Not heavy at all and the best comes with the bag to keep it safe.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA, Thank you for your review on the WH1000XM4! They're indeed known for their excellent noise-cancellation capabilities, comfort due to their lightweight design, and the convenient carrying case. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
My Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good bass, easy to connect, they fit perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseM, wow! We're glad you like the ease of use, sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great noise canceling and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been great, the battery life can last me all week before having to charge them. The noise canceling is amazing, and the ambient mode is great as sometimes I'd like to be able to hear my surroundings when listening to my music. I'd recommend these to anybody and think it was a worth while purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluenino1, we're glad you are enjoying our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great comfort, sound, and battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had three sets of noise cancelling headphones in the last year and wish I would have just gotten these first. I had the 710n, which sounded good but is noticably smaller in the ears, leading to discomfort on long flights. Battery life is epic - easy two full days of use. Sony tends to be a bit bass heavy, but the app allows adjustment to your tastes. Noise cancelling is a big step up from the 710n - easily keeps up with an airplane cabin. Keep an eye out for sales as you can usually get them for $50 off or more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMex1971, We are happy that you like the sound quantity and battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great but hmm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and connectivity. Some laptops may have issues connecting. I added a bluetooth 4.0 dongle and it worked fine but when a call rings when connected to both the phone and Laptop while using microsoft teams I notice that the Laptop switches to the laptop microphone which if you are not aware public will hear you very low. I know it is a microsoft issue. It would been better if the cable for wired connection would have had a micropone so that in this case we could just go fully two way comunication wired . I did it by purchasing a cable and a Lavalier Mic and a spliting cable for both headphones and Mic. Another good feature would have been to have bluetooth connected to the phone and have audio and mic wired to the laptop . Again both devices can be connected via bluetooth and works great but the laptop is not reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomanR,
We're glad that you like the sound quality of the headphones. Your feedback about its connectivity with computers is greatly appreciated. We appreciate bringing this to our attention. Computer connectivity issues will be resolved by a future software update. Make sure to install software updates via the Sony Headphones Connect app. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, they close up nice to put away, Audio is amazing, don’t fall off my head while running. Highly recommendd
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
We're so glad to hear that you’re loving your WH-1000XM4 headphones! It's great to know they fit well and deliver amazing audio, even while running. Thanks for the recommendation!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has a long battery life, great sound, and solid build! It is comfortable to wear for hours on end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yugonefishing,
We appreciate the 5-star rating and we're glad you like the battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Comfort, Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting, comfortable and great noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1234, We are so glad to hear that you are happy with the battery life, comfort and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing, Intuitive Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WH-1000XM4s have to have been my best quarantine purchase. They are my first foray into the world of noise cancelling headphones, and they surely don't disappoint. The noise cancelling feature is absolutely amazing, in that they cancel or reduce background ambient noises to a slight hum and greatly reduce the noise level of things that are louder and closer to the wearer. This allows for the best enjoyment of music in a more blissful environment. I also make good use of the quick attention feature, which requires the user to place their hand over the right earcup to pump in surrounding sounds and noises that allow one to have a quick conversation or listen for announcements (maybe if you are waiting for a flight or a train, for example). Of course, the same effect can be achieved by simply removing the headphones, or really, just the left earcup. Inside the left earcup is a proximity sensor that detects if you are wearing the XM4s - moving it away from your ear or taking the headphones off completely pauses whatever you are listening too and automatically resumes it once the headphones are back on your head. The touch controls on the right earcup are intuitive, and easy to learn as well. Lastly, don't forget about the accompanying app! From here you can create your own customized sound profiles if you don't like the way the headphones sound out of the box. There are also other features that may interest you that you can toggle on/off from the app as well, such as Speak-to-Chat (which is like quick attention mode but uses the sound of your voice to trigger it) and Adaptive Sound Control (which may toggle Noise Cancelling off if the headphones detect you are walking a lot so you are aware of traffic/your surroundings while you walk around the city) as well as others that I won't go into! Overall, a worthy purchase - these often go on sale for around $300 or if you have some Best Buy gift cards and want to treat yourself - this is the way. But hey, if you want to pay full price, I won't judge you - these are well worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theBigRa, You've made the right choice! Good to know you're enjoying the industry-leading noise cancelation, intuitive controls, customizable sound profiles using the companion app, speak-to-chat function, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam
- Pros mentioned:Sound quality
Buy immediately
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen. Go out and purchase. You won’t regret. Love these headphones!! Best sound quality. Best connectivity. Everyone should own a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaB, Your enthusiasm is infectious. The Sony WH-1000XM4 headphones seem like a must-have with that sound quality and connectivity. Thanks for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit really well over the ears and the noise canceling is great. Great sound and they hold the charge well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bizzeeme,
Awesome! We're glad you like the fit and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Connect easily with my iPhone and the sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TheresaB,
Thank you for choosing Sony!
We're immensely pleased to hear you're enjoying your WH-1000XM4 headphones. It's great to know that the easy connection with your iPhone and the exceptional sound quality have enhanced your listening experience.
Best regards,
-Fred