Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Sony noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice fit, noise cancelling is most excellent, great for gym or just relaxing awesome Sony product
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Casper, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM4 headphones! We're happy that our industry-leading noise cancellation technology is helping you to relax—and the nice fit is just what you need to keep them on your head while you exercise! Thank you for choosing Sony. Best regards, -Jenn.
- Pros mentioned:Bass, Sound quality
Traveling companion
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer,
Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Outstanding Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from years of using gaming headsets I gotta say these are amazing they are super comfy and perfectly fit me and the battery life is amazing. The sound quality is phenomenal on its own but when paired with dolby atmos the experince is truly amazing. Works great with any game and the wireless range is pretty decient. Overall highly reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, Nerthi! We're glad that you are impressed with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
- Pros mentioned:Battery life, Sound quality
Expensive but worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, sound great, have good noise cancelling, and generally do everything I want. The one downside is you can't charge and listen wirelessly at the same time. But the recharge speed is fast and battery lasts long, so that isn't really a problem. You can also plug it into a 3.5mm audio jack, which the wire is thankfully included, but noise cancelling won't be available if you use it that way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor,
We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. We also appreciate your review about the its charging function. You can use the noise canceling function of the headphones even when the supplied headphone cable is connected. Make sure to turn on the headphones. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752734.html
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony Supreme Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound and noise canceling. Very comfortable over ears and adjustable headband. Easily connects to TV and/or stereo. Definitely worth the money and highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeachBetty, Thanks for the positive feedback. We're glad you are impressed with the sound quality and yes, they are indeed comfortable to wear. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and I cannot hear my family with the noise canceling feature even when the volume isn't that high up. The battery life is excellent as well. When the headphones die, it takes around 5-10 minutes for it to charge all the way up and it lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodolfos, awesome! We're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality, Weight
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jade,
Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Drown out the noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best friends have this headphones, and i saw them use it during our flight, so that’s what really influenced me to get these. The fact that it was already blocked out any noise just by putting it on, had me really impressed. It took me a little to play around with the settings and whatno, but this was by far one of the best purchases i’ve made!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Janelle,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying your WH1000XM4 headphones! It's wonderful to know that seeing your friends use them during your flight inspired you to make the purchase. We're glad to hear that the noise-canceling feature impressed you right from the start. It’s great that you took the time to explore the settings and discover all that these headphones have to offer. Thank you for sharing your thoughts, and we hope you continue to enjoy your purchase!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sexiest, best sounding, CRAZIEST NOISE ISOLATION I HAVE EVER USED IN ALL MY YEARS IN EXPLORING NEW HEADPHONES (my experience) battery life is long and when you pair it with the sony headphones app you get so many features my favorite is the ambient sound mode it like turns off everything and turns on all the mics and it honestly feels like I have no headphones on so I can have these on listening to music while getting the perfect sound quality while still engaging in a conversation with someone next to me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. They connect super fast and sound great! We replaced some Bose headphones, but so far we like these better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceA,
You made the right choice upgrading to the Sony WH1000XM4! We're glad that you like the connectivity and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Does not disappoint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Very comfortable on the ears. Battery life did last as advertised. Vast improvement on phone calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ACSalter, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, battery life and comfort of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality, Weight
Favorite Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved them! The headphones are lightweight, noise canceling, and a slick design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
We're happy to hear you love the noise canceling and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are one of the best headphones iv worn and fit great. they fit over ear perfectly and dont slide off like some others when doing stff. the audio itself is some of the best coming from headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Glad to know you like the amazing audio and exceptional comfort these headphones deliver. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
XM4 better than the XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, Great feel. XM4 , in my opinion, better product than the XM5 and i see no noticeable sound difference for the non audiophile , Bought on sale so way cheaper than comparable competitor and worth waiting for them to be on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi johnalex731, Awesome! We are so glad to hear that you are enjoying the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Nice and Comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones exceeded my expectations. They are very light and comfortable to wear for those long airline flights or just watching movies at home. I was surprised to find that I can connect them to my TV for the best surround sound experience when watching movies. The noise cancelling works really well, I often times do not hear people talking to me when I have them on. The case if very compact and sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rmcsec.
Thank you for such a great review! We're delighted to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling function and features with your new WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound qualityCons mentioned:Touch controls
I reall
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi quality headphones with some great features. The noise cancelling is really good, and like the option to have it wired as well. You will want to mess with the settings on the mobile app as well as it will help control some of the features that can be useful at times, and other times not what you want at the time like speak to pause feature. Some people might not like this if they don't want to use the app or using the touch panel to control the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Henshin, thanks for commenting!
We really appreciate your positive feedback with our WH-1000XM4. We are also thrilled to hear you are satisfied with the exceptional sound, quality, noise canceling function, headphone connect app, and superb features of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones better than beats hands down. I bought a pair of beats studio and didn’t like the fit and sound was poor. For the price you would think the sound would be better. I exchanged them for these and wow they are awesome. The sound is great and super comfy. It took me a sec to get use to the no buttons on the headphones but I do like that you can turn them off manually vs beats that to turn it off you have to close them. So far they are running smooth and comfy. Def recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NYCArtChic, You chose the best headphones brand and we are glad that you are having a great time with them. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Best in class headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've invested in. The audio quality, noise cancellation, comfort, better life, everything's on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharath,
Great! We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound is great and very clear. The charge time is pretty quick the play time with them last a good while on a single charge as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ParkerC, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Cool perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool perfect nice no noise working good comfort good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your awesome feedback, OlusolaD! We're thrilled to hear you're enjoying the WH-1000XM4 headphones and that you're happy with the sound quality, comfort, and noise cancellation. Your satisfaction means a lot to us—enjoy your listening experience!
Thank you for choosing Sony and for being a valued customer.
Best regards,
Gus
Sony Social Media Team