Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Nice noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is the best!!! Any design or color is fine. Unlike AirPods, it does not hurt your ears even if you use it for a long time. Also, the price is reasonable, I think. The battery lasts longer than expected. It can connect to devices and uses MacBooks and iPhones with it. Switching to Bluetooth between devices works better than expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi appleuser, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Sony Fidelity and Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong technology which you would expect from Sony. The noise cancelation across the entire audio spectrum including an aircraft interior is impressive. Balance and fidelity are excellent. Controls are simple to master. The one negative is the relatively fragile feel of the head phones compared to older models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User900875,
We are delighted to hear that the technical performance of the Sony WH-1000XM4 headphones meets your high expectations!
It is wonderful that you found the noise cancellation impressive across the entire sound range, especially within an aircraft cabin. We are also pleased that you recognize the excellent balance and fidelity of the audio and the ease of mastering the controls.
We appreciate your feedback regarding the perceived structural integrity compared to previous models. We assure you that while we optimize the design for reduced weight and comfort, the materials used are durable and rigorously tested for daily use and portability.
Thank you for choosing Sony for your listening needs!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great sound. Great Features. Great Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t traveled at all since buying these, but I have had the experience of using them at home while my wife and I were both on phone calls. The noise canceling is as good as my old Bose headphones (which my wife uses now), and the sound is spectacular, both on calls and for listening to music or watching streaming movies. They are quite comfortable and can be worn for hours without issues. I look forward to traveling again when I can really get the best out of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WFHmonitor, we're glad you like the sound quality, noise canceling feature, and comfort of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
THE BEST!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones! you can change the settings on the app, and even change the noice canceling. the battery lasts so long, i can go days and weeks without charging them. absolutely love them, and do not regret getting them!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Genesis! You definitely made the right choice with these headphones. We're glad to hear you appreciate everything about your WH-1000XM4, especially the superb sound quality, excellent noise cancellation, and overall battery life. It's also good to know that you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Volume
Expect Sony Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is great. Not quite as loud as I would like them to be but overall sound is very good. Construction is not quite as robust as I thought they would be. Great value compared to competition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM, we're glad you like the noise canceling feature of our product. We understand your feedback regarding the volume level and built of your Sony unit. The WH-1000XM4 headphones are generally well-regarded for their performance and features. For low sound level, please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html?search=volume%20level
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Amazing and comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As all reviews say ; great noise cancelling , beautiful sound , long lasting battery , and sleek
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Amazing! We're glad that you like the noise canceling function, sound quality, battery life, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to say that hasn't already been said, its the build, its the sound quality, its the look, the battery life, etc. These are pretty much the go-to as far as Over-the-Ear headphones are concerned and for good reason. They recently released the XM5s which apparently have slightly better noise-cancelling and quality but honestly for the price(especially during a sale) you can't go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UnenthusiasticGamer, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Mr. B
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony noise canceling headset. I bought it at a great price and they sound awesome. When i play my favorite music i feel like im in a concert hall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Realtalk,
We are immensely pleased to hear that your WH-1000XM4 headphones are making you feel like you're in a concert hall. That immersive sensation is exactly what we aim for by combining our HD Noise Canceling Processor QN1 with Edge-AI technology, which restores high-range sound lost in compression. It is fantastic to know that you are enjoying such awesome sound quality at a great value.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones that provide good sound. The charge time is quick and the comfort is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JustinH,
Thank you for choosing Sony!
We're glad to hear you are enjoying the excellent sound quality, quick charging time, and superior comfort. The WH-1000XM4 is designed to deliver an outstanding audio experience, seamlessly integrating ultimate convenience and comfort. We are confident that you will continue to appreciate these features.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
SONYXM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality and noise cancellation, i would recommend to anyone looking for comfortable and good quality headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleC, we are happy to hear that you like the great sound quality and noise cancellation of the Sony - WH1000XM4. We appreciate that you're recommending our products so others can enjoy them as well! Thank you for trusting Sony. Best regards, - Dominick
- Pros mentioned:Battery life, Comfort
Excellent ANC, but Ambient mode could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a great product. I'm not a huge music person, but i still can appreciate the audio improvements over my Pixel buds pro. The ANC is excellent, but the ambient mode could be better. It still works and is perfectly usable, but found it slightly worse than my Pixel buds pro and no where as good as the Airpods pro, which is $100 cheaper. But other than that, it's very comfortable to wear and then battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chai,
Thank you for your feedback and we are pleased to hear your satisfaction on the audio quality and excellent ANC of our WH1000XM4. We're also glad that you like the comfortability and battery life of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great Headphones
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I think these headphones are great. The battery lasts plenty of time on a single charge. The sound quality is great, as is the noise canceling feature. The Sony Headphones app is a must for these. They are not for exercising or sports, since they are not water resistant or very tight. Great for commuting and leisure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
Very nice! We're glad to hear that you like the battery performance, sound quality and the Sony headphone connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Great pair of headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one of sonys first Generation over the ear headphones and hate them. They are heavy ugly and pinch my head. I could tell right away when I picked these up for the first time they would not be any of the things I hated about my last pair. They are light, good looking and don't hurt to wear for hours. Noise canceling is best ive ever had and the sound quality is great. I usually dont think anything that costs this much is worth the money but I didnt regret spending a cent on these love em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbenn,
We're glad that upgrading to these headphones was worth it. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Would buy again in a heart beat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best pair of headphones I have ever owned. I tried multiple top tier brands and this was by far the most comfortable over the ear. The sound quality is clear, which I found was not the case in some of the other brands. The noise canceling is way above my expectations, it cuts out everything with the exception of really loud noises close to you. There are alot of features that i could go on about. They are pricey but definitely worth the cost if the cost alone is not the deciding factor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several bose headsets in the past and this one is definitely better. Great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lunarland,
It’s a true pleasure to hear that your experience with the WH-1000XM4 has stood out so positively compared to your previous headsets. We take great pride in our noise-canceling technology, and knowing it’s making a difference in your listening experience is fantastic.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a great headphone of great quality. I love the fact of noise canceling. Not heavy at all and the best comes with the bag to keep it safe.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA, Thank you for your review on the WH1000XM4! They're indeed known for their excellent noise-cancellation capabilities, comfort due to their lightweight design, and the convenient carrying case. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones I’ve ever purchased, best sound, long lasting battery, comfortable with long periods of usage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
XM4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent investment, it lasts long, has amazing sound quality, and is simply comfortable to wear, but they do start weighing on you after you have worn them for a while, like for 3-4 hours straight.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Jeampy! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Carl
- Pros mentioned:Sound quality
Best Noise Canceling headphones on the market!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for a trip recently because the noise of jet engines gives me a terrible headache for days after. I read lots of reviews about the best of the best I decided to buy these when they were on sale for black friday. What an incredible difference they made on my flight! It blocked out all the low end noise and made the flight not only bearable but enjoyable because I could now hear my audiobook to pass the time without it being at max volume! Highly Recommend. I've had other noise canceling headphones from Anker and JBL but they were not even close to the level of cancelation I got from these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettB, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Best headphones I’ve ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can connect to my work laptop and phone at the same time, and they seemlessly go back and forth between devices without me having to touch anything. I have had them about a month now, and they have been amazing on charge as well as sound quality. I would say I get 100% noise cancelling in the office and about 95% on the plane. So for me they are once again great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mandie, Thanks for sharing your awesome experience with your new Sony wireless noise canceling headphones. We are glad that they are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent