Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really great headphones. Super comfortable and the noise canceling is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyS, thanks for your positive feedback!
It is truly wonderful to know you’re enjoying your WH-1000XM4 headphones and finding them so comfortable with superb noise cancellation. That premium comfort and powerful noise blocking are features we’re especially proud to offer.
Thanks for choosing Sony and for sharing your positive experience with us!
Best regards,
Stephanie
- Pros mentioned:Comfort, Sound quality
Amazing Overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless, noise cancelling headphones out there imo. These are a big step up from the XM2s which I owned previously The sound quality is great as you would expect. Comfortable and minimal. The only nitpicks I have are with a couple of features, *speak to chat* & *pause when headphones are taken off*. The ladder is nice when it works, which is most times, but not all. Speak to chat however has become annoying. Its very sensitive to noise, not just your voice. Also it seems to activate even when switched off in settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyler,
We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Wireless Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Bluetooth headphones are absolutely awesome! The noise cancelation is great, with easy to operate controls. Excellent sound with comfortable wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sixxgun,
Awesome! We're glad to hear that you like the noise canceling and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
pretty good a little slippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for myself because my beats headphone cups were shedding everywhere. I find the sound quality is a huge upgrade but the headphones while comfortable can be a bit slippy if you wear them while laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlyF,
We are happy to hear you are enjoying the significant sound quality upgrade and finding your WH-1000XM4 comfortable! The "slippy" feeling you mention when lying down can sometimes be minimized by slightly adjusting the headband to ensure the earcups have a secure, but not tight, seal around your ears.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Bass, Sound quality
Traveling companion
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer,
Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife used these to cope with anxiety and over stimulation and it has been so helpful! She LOVES them. We’re so happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sykes,
Thank you for choosing Sony!
We couldn’t be happier to hear that the WH1000XM4 headphones have provided significant support in managing sensory sensitivity and stress for your wife. It is truly rewarding to know our products can contribute positively to your well-being. We sincerely appreciate you sharing your experience and allowing us to be part of this meaningful aspect of your lives.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Huh What Did You Say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcDee,
You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Present for teenage son - loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for our teenage son and he loves them even more than he thought he would. Great features and good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AZACE!
We are so happy to hear that your son is loving his new WH-1000XM4 headphones even more than expected! It sounds like they were the perfect gift. We hope he continues to enjoy those great features and the amazing sound quality for a long time to come.
Thank you for choosing Sony for such a special present!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
THE BEST!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones! you can change the settings on the app, and even change the noice canceling. the battery lasts so long, i can go days and weeks without charging them. absolutely love them, and do not regret getting them!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Genesis! You definitely made the right choice with these headphones. We're glad to hear you appreciate everything about your WH-1000XM4, especially the superb sound quality, excellent noise cancellation, and overall battery life. It's also good to know that you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jade,
Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
ABSOLUTELY LOVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I saw a lot of reviews about these headphones and was influenced. But I could care less because THEY ARE WORTH UR MONEY. It can last days a couple days with full charge. The noise cancelling does work really well and the ambient sound feature allows me to hear things when I’m outside, so that itself is convenient. Overall 10/10. Absolutely love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
One of my best tech purchases of 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate wearing earplugs or headphones that fit on my ears. I also hate having them on so that I can't hear what's going on in my surroundings. However, I saw these on sale and they fit over the ear which was more comfortable. Not to mention the noise cancelling and the ability to still hear sounds around me in a quick second without having to take them off. The sound quality is second to none. My daughter has BOSE and these are way better. They have been staying charged for what seems like forever. They are a must-have to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBbuysBB,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Outstanding Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from years of using gaming headsets I gotta say these are amazing they are super comfy and perfectly fit me and the battery life is amazing. The sound quality is phenomenal on its own but when paired with dolby atmos the experince is truly amazing. Works great with any game and the wireless range is pretty decient. Overall highly reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, Nerthi! We're glad that you are impressed with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
- Pros mentioned:Comfort, Sound quality
top notch!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are AMAZINGLY GOOD! I use them for 2 to 6 hours every day. They're comfortable, high quality, build & performance & the noise cancelling is OUTSANDING! You simply will not believe how well ambient sound is suppressed. You may not believe this, but, I assure you that I can't even hear loud thunderstorms with these on. I'm an audio production professional & know great sounding headphones when I hear them. These are definitely among the very best. You just can't go wrong if you buy these1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MISLED,
Awesome! Thank you for a great review and recommendations! We're delighted to hear you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
XM4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent investment, it lasts long, has amazing sound quality, and is simply comfortable to wear, but they do start weighing on you after you have worn them for a while, like for 3-4 hours straight.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Jeampy! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Carl
- Pros mentioned:Sound quality
Looks good, sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds quality. Has a cool feature that pauses your music on the phone when it senses that you take the headphones off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonJ!
Thanks so much for sharing your feedback with us about your new WH-1000XM4.
We are immensely pleased to hear that you are finding the sound quality so impressive! It is great to know that the auto-pause sensor is a feature you are finding useful during your daily listening.
We're glad you chose Sony!
Best regards,
Estefany
Don’t xm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great and are really good for me in the gym since they don’t fall off of my head while working out. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle!
Thanks so much for the recommendation and for sharing your experience.
We are excited to hear that your WH-1000XM4 stay secure and comfortable while you're at the gym! It is great to know they are keeping up with your workouts so well.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Love them!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So soft and sound is amazing! Noise canceling is perfect! Wish they were a little more snug. I have a small head and they can be a little loose for me. Mostly just if I lower my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColeB, we're glad you like the sound quality and noise canceling feature of our product. We understand your feedback regarding the fit of your Sony unit. You can try adjusting the length of the headband using the sliders to a tighter setting if you haven't already.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Best noise cancelling and bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! I had the previous version for a few years until they broke, so when I got these I was hoping they would live up to the XM3s. And they do! The noise cancelling is elite and blocks out almost all ambient noise. The sound is clear and the bass is the best sounding I've heard in headphones. The quality of the construction is great and they're comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigStan,
We regret to hear about what happened to your previous headphones. We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Perfect except for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Audio is amazing, connectivity is excellent. Actually helped fix my bluetooth issue on computer. Only draw back is that when using for gaming, they cant function as headphones and mic at the same time. Small inconvenience, but if you're thinking for primarily gaming and you use Discord or play with friends I would go for a gaming headset over these. For anything else, these are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oldkingcole878,
We're glad that you like the sound quality and connectivity of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about using these headphones for gaming apps is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph