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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Model:
WH1000XM4/S
SKU:
10851334
Highly rated by customers for:
$299.99
Save $98.01
The comparable value is $398.00

Customer reviews

Rating 4.7 out of 5 stars with 12644 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 12,644 reviews
  • Pros mentioned:
    Sound quality

    Peak (on sale)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, I use these to jump rope and relax on my patio. The noise canceling is awesome and does its job. My son has autism and uses the ANC when he's in large crowds. My favorite feature is the quick ambient mode, simple hand over the right headphone and you can have a quick conversation, even lowers your music volume for you, hand off and it goes right back to the volume you had it and noise canceling on. The app works like a dream. Only complaint is it's slow for the app to recognize the headphones are on, but could be my phone or my lack of patience lol Worth the price when on sale

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddyRo,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you and your son are enjoying the noise canceling function, ambient sound, and Quick Attention Mode of the headphones. Your feedback about the app is greatly appreciated. Make sure that the app is updated. You may also want to restart your mobile phone.

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Great noice canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Great base. Great battery. Best headphones I’ve ever bought

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon10, we're glad that you're enjoying the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    My Sony Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit perfect, love the sound, easy to learn. A great purchase for me. When I need to be on a call the noise canceling is a great feature. I like that I can use the app to make changes. Thank you

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mark,
      That's nice! It's good to heat that you are enjoying the comfortable fit, awesome sound quality and most of all the noise canceling capability of our XM4. We're glad that you are pleased with your purchase. Using the Sony app will help you customize the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product. the sound quality, fit, and noise cancellation all work perfectly. I’m very satisfied.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaedonP,

      Awesome! We're glad to hear that you like the sound quality, fit and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and noise canceling comfortable long lasting battery

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blion,

      Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great sound and ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, plus awesome noise cancelling feature. I recently used it on a flight and I could not be happier, I enjoyed the movies and entertainment in flight very much Highly recommend

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chico,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WH1000XM4 headphones delivered great sound and impressive noise cancelling during your flight. It's wonderful to know they made your in-flight entertainment more enjoyable. Thank you for your recommendation and for sharing your experience with us—it truly means a lot.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality, features and sound. The only thing I would’ve liked, is if the volume could go a bit higher.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend

  • Great Noise Cancelling Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I am an avid gym person and wear them to workout. I would say the only think I would recommend are some silicone covers just because the foam material does soak up sweat!!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome feedback, LILLIANB!

      We are so glad to hear you are loving the headphones for your workouts! We also really appreciate the suggestion for silicone covers to help with the sweat. We are passing your notes along to our design team to look into for future tweaks.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones and does a good job noise cancelling i use for school and it blocks out the environment noise in the library pretty well!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camie,

      We are thrilled to hear that your WH-1000XM4 headphones are helping you stay focused in the library! We take great pride in our noise-cancelling technology, and we are glad it is providing the quiet environment you need for your studies.

      Thanks for choosing Sony. 

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    To Many Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do, what they do, better than most headphones on the market. The noise canceling is great. The isolation these provide is exceptional yet, still give you a sense of spaciousness. They are extremely comfortable, and you can wear these all day, no issues. People like to say that the plastic here is High Quality, but they are still plastic. $300 headphones. No matter how tough they may be, should not feel like they will break into a bunch of pieces when you drop them. Surely they are not, but I have $100 bluetooth speakers that feel higher quality than these. Just for reference, I own a Sony TV, and Sony A series camera, so I am accustomed to the quality of the their products. I even had an original Walkman, back in the day but, I digress. That being said, these do not sound great. Because the noise isolation is so good, I could never get that feeling of being underwater, out of my sound field. The highs are not as clean as I would like then. The mids are too full without enough clarity. The bass can never be realized even with equalizer tweaks, and sounds overly tight. These are not neutral, nor are the punchy so you are left in a world that you just get used to. I wanted to like these, as the reviews are Out of This World. Thousands of sparking reviews. Guess my hearing is just a bit off, and I do not have have $1200 to buy all the different like priced headphones, so I guess I am stuck with these. If you have the opportunity to listen to these in store, try to. If not, make sure you get these back before the return period. They will not start magically sounding better, just because of other people's reviews. If features are more important than sound, these are the headphones for you.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveU, Thank you for the detailed review of your new Sony WH-1000XM4 headphones! Good to know you like the exceptional noise cancelation, comfortable fit, great sound quality, and overall features of the unit.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Luxury headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone i got in years. The sound is awesome, the low, the mid and the highs. You hear the bass too. Best part.. clarity. Also, it silenced all the unnecessary sounds around you so you can listen to what you want to listen in luxury.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon, great! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfortable, quick to connect, long battery life, sounds great, good mic - what's not to like.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBCustomer, we're glad you like the comfort, battery and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and feel is great the sound is perfect and the sleek design is great

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Headphones, We are glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cnote,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    An Unplanned Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because my old Sony headphones broke. It was an accident. They were in excellent condition and worked fine. It's just not as comfortable anymore, and I really don't want to tape it up. I will give it away to anyone who could use it. Anyway, the new headphones work fine, and it's taking a little getting used to with the lack of controls and the swiping nonsense. I prefer the controls on the headphones. I will get used to it, I suppose. It's a personal thing; I have nothing against the sound quality or the improved noise cancellation. That is a plus, as it is way better! Minus one star because I do not like the swiping.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mibo49,

      Thank you for sharing your feedback! We appreciate your honest thoughts on your Sony WH-1000XM4 and understand that adjusting to new controls can take time. We're glad to hear you're enjoying the improved sound quality and noise cancellation. Your input is valuable, and we hope you continue to enjoy your new headphones.

      Thank you for choosing Sony!
      -Maria Sony_US

  • Pros mentioned:
    Bass, Comfort

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great bass. Was worried at first because the noise cancellation made me feel like I needed to pop my ears but that went away after about 4 hours of use. No problems now. Ordered online and was behind counter for me the next morning. 10/10

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your experience with the Sony WH1000XM4 Wireless headphones, Jonah! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Excellent live audio experience ever...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones has one of the best quality sound i hear. If you want live audio experience this is the bet product to go with..

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RakeshR,

      We are thrilled that you’re enjoying the "live audio" quality of your WH-1000XM4 headphones! We designed them with our HD Noise Cancelling Processor QN1 to deliver the immersive sound and clarity you are experiencing.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    My preferred headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    The Best of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my brother and he LOVES them. The sound quality is amazing and they look simple yet elegant. Ive tried them on and i see why he likes them!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HappyCamper,
      What a nice gift! We're happy to hear that your brother loves his new Sony WH1000XM4 and are pleased with the audio quality and design of it. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, tell him to please check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Maybe this is the time to get one for yourself as a Christmas gift. Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    The best noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much search and research I decided to buy and keep this headphones. Balanced sound, the major sell point is its battery life, i can go over 24 hours with it without needing recharge. Noise cancellation works amazingly. The sound though, it is good but not the greatest (because the sound is balanced). To make the sound great you have to use an equalizer.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Canuto, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

Page 110, Showing 2,181-2,200 of 12,644 reviews
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