Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Noise cancellation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! The noise cancellation on the headphones is fantastic! I would highly recommend downloading the Sony app to get the ultimate experience on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez,
Thanks for the five-star review! It's a true pleasure to hear you're enjoying the WH-1000XM4 headphones and are impressed with the noise cancellation. We appreciate you recommending the Sony Headphones Connect app to other users, as it's a great way to customize the listening experience.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality, Weight
Excellent Noise cancelling Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this headphone for past nine months and Sony never let me down. It's very handy and not heavy. The box provided is awesome and holds this well. Noise cancelling feature is great and when you speak it recognizes your voice and holds the audio. Volume can be adjusted on the headphone with fingers. That's kind of cool. Love this headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HShan, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Comfort
Love my new headsets!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bass. The headphones fit comfortably. I have sensitive ears and some cartilage piercings that sometimes get pressed too hard and I end up with a headache. These headsets are pillowy soft.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ninda,
That's perfect! We're glad you found the perfect headphone for you and we are pleased to hear that you are enjoying the comfortability and sound quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Sony, the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony...the best. I love the brand, so when I was looking for noise-cancelling headphones, primarily for travel, that's what I went with. They work great, the sound is amazing, battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NumberCruncher,
Thanks for your purchase and for the time to write this awesome review. We highly appreciate this one. Thank you for trusting our brand when it comes to noise canceling headphones. We're glad that you chose our WH1000XM4 for its superb noise canceling capability, amazing sound quality, and long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light fitting, sleek design and studio quality. Cant recommend a better headphone for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus,
That's great! We're glad to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for myself because i wanted a good pair of headphones, and every review i seen said these are the best. The noise canceling is great, and doesn’t make your head feel a ton of pressure the way my Airpods Pro do. They also sound great! And i love that i can easily adjust the equalizer. The battery also last a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah, Excellent! Choosing these headphones will definitely be worth it! We are delighted to hear you like the superb sound quality, comfort, amazing noise cancellation, and long-lasting battery life. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Amazing headphones, never want to take them off
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I’ve ever owned. Incredibly comfortable, you have to put these on to truly understand how amazingly soft they are. easy to adjust volume and change tracks, talking on the phone or to someone around you is crisp and clear. These are my go to whenever I’m at home and working around the house or on my cars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, Glad to hear that you are happy with the WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Happy holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my appliances from Best Buy, I feel safe and they are quality products.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation with these headphones. Very good sound quality. A great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BryanO,
Thank you for your review! We are really happy to hear that the WH-1000XM4 headphones are delivering excellent noise cancellation and great sound quality.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
best over the ear headphones I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best over the ear headphones I have used, worth the cost. Easy to wear for hours, excellent sound and excellent noise cancellation as well. I have an in-the-ear-canal set of Etymotics (ER4) with ear molds that are also excellent, but after an hour or two they start to irritate me. This headset is light and no irritation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fafow72,
Wow! Thank you so much for sharing your honest feedback with our WH-1000XM4. We are extremely pleased to hear you are satisfied with the excellent comfort fit & lightweight design, exceptional sound, and industry-leading noise canceling function of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color, Great sound, Great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Jona!
We’re so glad to hear you’re enjoying the vibrant color, top-tier sound, and industry-leading noise cancellation of your WH-1000XM4 headphones. It’s wonderful to know they are hitting all the high notes for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products and these are no exception. They work well and always seem to last a long time. Super easy to set up and comfy to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Crisp Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I compared them for a while to the Beats before purchasing. I got them for my daughter but loved them so much i just purchased some for myself. The sound quality is amazing. They are comfortable and easy to use. 10 out 10 I definitely recommemd these over the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrettyUnicorn,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm obsessed with these headphones. They're comfortable and come in the prettiest shade of blue. The battery life is pretty good! I wear them just about everywhere!
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
goooo sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wxm4 are perfect for a person who loves music. this headphones will make you feel like you are in a concert. these earphones captures you right away and puts you into a different world. the battery life is perfect and the sound quality are the best i have heard. with noise canceling you cant hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tredreams, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Very pleased with these headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, I am partial to Sony tuning. Microphone works on calls, but listeners tell me noises around me are amplified. I find wind noise while outside is distracting a bit to me. My first pair of nose canceling cans, I'm impressed by the technology. The connectivity is phenomenal, very easy, works every time no problem with my android phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NakatomiPlaza, Thank you for the amazing review! We're very happy to hear you're enjoying the great sound quality, connectivity, and easy Bluetooth pairing with your android phone. We appreciate your feedback on the microphone. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Did you hear that?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was sceptical of noise cancelling headphones, so I took a shot in the dark after a bit of comparisons online. I couldnt personally go out at test any, but I highly recommended before buying based on each persons' preferences. I have larger ears and it comfortably sits over them for extended periods of time. Sound quality is great and noise cancelation takes me to a deeper dimension of my dissociation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipHaynee, thanks for the amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you love them, especially the noise canceling feature and comfort. Your recommendation about personal preferences is spot on. Enjoy the enhanced listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is so good on these. My wife has the XM3 and they’re nearly identical. I do like how these turn off when you take them off your head versus the XM3. I tried a pair of Bose Ultras and ended up returning them for these when they were on sale. The Bose probably sounded a little better but the noise cancelling was almost identical. For the price I couldn’t justify the more expensive Bose headphones. I really wanted to get the XM5’s but saw a decent amount of reviews saying the headband breaks easy. Didn’t want to drop that kind of money for something that would potentially break on me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, This is great! We're glad that you're enjoying your new headphones. We also thank you for taking the time writing your feedback. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Amazing Headphones for the price on Sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from beats Solo 3, better sound and ANC is pretty cool couldn't hear my fan running in my room. Easy to pair with my iPhone 13 Pro Max. The ear cushion area does get a bit warm but its still nice and conformable than the Solo 3 (It was very tight and couldn't where them for a long time.) $249 was the price when I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arsenaljr,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph