Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Amazing and Worth when on sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones have very outstanding Noise Cancelling and the bass isn’t there unless u use the headphones app. Once u use the app and define your EQ the bass is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghandi, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fun, great audio. If on a budget and needing some good headphones- worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Daniel!
We are so pleased to hear that you find your WH-1000XM4 headphones to be super fun with great audio. It's wonderful to know they deliver excellent value and performance for users on a budget.
We appreciate you choosing Sony for your listening experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones Inhage ever had, the noise cancelling is the best part!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, NinaM!
We’re so happy to hear that these are the best headphones you’ve ever had! It’s wonderful to know that the noise canceling is standing out as your favorite feature—it really makes a difference for immersive listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Excellent noise cancellation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryR,
It is great to hear that you are enjoying the easy-to-use features of your WH-1000XM4. We are delighted that the excellent noise cancellation and sound quality have made such a positive impact on your listening experience.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
XM-4 Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone for the price. Very good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChandikaW,
We are happy to hear that you are enjoying the industry-leading noise cancellation and the overall value of your WH-1000XM4 headphones. It is great to know they are meeting your expectations!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Amazingly Amazing Sounding Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are all they're cracked up to be on the amazing reviews online! Sony has the corner on the market with over the ear headphones in my opinion. I've had some Sony wired MDRV-6 headphones for decades and they're still making them as they're one of the most venerable pair on the market still today, running around 4 Bills to get them. These Sony-WH-1000XM4's are no slouch for Wireless Headphones! I'm truly amazed with the spatiality, accuracy, and noise-cancelling qualities of these headphones. When you add in the Sony 360 Reality recordings it's truly going to take you to a whole different level. Wanna feel like you're in the studio and looking in different directions for each musician... that's what 360 is about. Very much like a live performance. I'm using TIDAL for my online music choice after reading many reviews about different services. I'm TOTALLY happy with their quality as it never fails to amaze me with their sound and they offer the Sony 360 music too! I'm sold on these, and the only headsets that compare are my wired Sony MDRV-6's. I don't like to buy things twice as I like to get what I want the first time, and I'm very happy. You might pay a pretty penny for these, but they're worth every hard earned penny you spend!
I would recommend this to a friend - Pros mentioned:Sound quality
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit, the noise blocking is excellent and for music and gaming is perfect. These block out background noise, would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiaH, we're glad you like the sound quality and fit of our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality, Weight
yayy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! theyre light so i can wear them for hours and my ears wont hurt. also the build is high quality. very sturdy. i used to use beats before and they glue on their pieces..so over time, they fall apart..but when i look at the sony headphones, theyre not glued on. theyre stitched together. excited to continue using them!!! :D
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivian, Great! We're glad that you love your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort
The Perfect Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After over a year of use, these still look just like they did on day one. They feel sturdy but are still light enough to wear for hours without discomfort. The array of features and great battery life make these a really good value. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonnymacintosh, we're glad you are enjoying our industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Better made than Soundcore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and amazing sound quality. I used to have a pair of soundcore headphones that I used before these, but I needed a new pair since one of the headphones snapped off at work. These feel like they’re made a lot better, so even though they are expensive, they’re made nicely. I recommend them for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kerstin, Thank you for the amazing review! We're very pleased to hear you like the super comfortable fit, excellent sound quality, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Bass, Sound quality
Best headphones for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Clear sounds at all tone levels. Crisp and clear bass. Well crafted for the frequent flyer traveler. Highly recommend! You will not be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DLC1,
Perfect! Thanks for your wonderful feedback and we are delighted to hear that you are pleased with the quality of our WH1000XM4 as well as the audio performance of it. Thanks for the recommendation and for choosing Sony! - Marco
Nice to have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using in flight and they are really quite effective in doing their job and on most flights wired into the entertainment.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Best headset bought..Value for money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headsets for my daughter and she is very happy with the sound quality as well as battery life. Best headset bought so far and brings the Sony Quality with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunitaG, lovely! We're glad your daughter is happy with her new headphones! Thanks for choosing Sony! ~Earl
Best freaking headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best headphones I've ever used. The sound quality is IMMACULATE, the noise cancellation ✨ chefs kiss✨ will recommend to others frfr
I would recommend this to a friend- Pros mentioned:Sound quality
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the noise canceling is great. Love to use to focus in on work or when working out at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiaV,
Thank you for choosing Sony!
It brings us great joy to hear that your WH-1000XM4 headphones are helping you focus both at work and during your workouts. Knowing the sound quality and noise canceling enhance your daily routine means a lot to us. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelling are both excellent, headphones are super light and comfortable, and the multi-device support works perfectly between my phone and my iPad. I have absolutely no complaints about these headphones so far!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony xm4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones!! Comfort lasts all day, i had these for a year and they still have that plush to them!! The audio sounds amazing as ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emelee, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Bass, Sound quality
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. There is great bass and the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsiahC, Thank you for sharing your experience! We're thrilled to hear that you are satisfied with your Sony XM4 headphones and that the sound quality, particularly the bass, meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Comfort, Sound quality
best headphones!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.high sound quality, very good at blocking noise and extreamly comfortable to wear - especially if you have pierced ears and you don't want direct pressure on your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roncho,
Thanks for sharing your great experience with us! We're glad to hear you like the high sound quality, comfortable fit, and noise canceling features of your WH1000XM4 headphones. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Roku soundbar & LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality. They hook up easily to my Roku soundbar and LG tv. My complaint is that they do not easily switch from tv to phone if I get a call while watching. Very disappointing feature but I basically use them for my tv so it isn’t a dealbreaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Awesome! We're thrilled to hear you like the ease of installation and excellent sound quality of your Sony WH1000XM4. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam