Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
SONYHeadphonesreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are amazing! It has been truly awesome to have the noise cancelling available when I need it. They also have good sound quality and are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyG,
We highly appreciate your honest review on our Sony WH1000XM4. We are truly delighted to hear your satisfaction on the noise canceling capability, sound quality and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones true clean deep rich sound Excellent noise cancelation durable design in my opinion better than the newer version
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duckaduck, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, they’re very comfortable and don’t slip. I use them around the house and at the gym and they block noise extremely well. The battery is amazing too. If something happened to these I would drop the money and get a new pair immediately, I love em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyT, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. So comfortable, great sound , great sound canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happy,
Awesome! We're thrilled to hear that you're enjoying your WH1000XM4! It's wonderful to know that you appreciate its comfortable design, outstanding sound quality, and excellent noise canceling capabilities. Thank you for the fantastic five-star review and for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. There is great bass and the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsiahC, Thank you for sharing your experience! We're thrilled to hear that you are satisfied with your Sony XM4 headphones and that the sound quality, particularly the bass, meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Battery life, Sound quality
Great noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the noise cancelling, on airplanes you can barely hear the noise of the engines! Would recommend to use to study. Also lasts a loonngg time with only one charge of about half an hour
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hazel,
Fabulous! We are so happy to know that you are enjoying the amazing noise canceling feature and long-lasting battery life of our WH-1000XM4. We truly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Would Puy 10000 Times Over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING sound quality, the noise canceling feature truly doesn't even compare to anything I've seen, they don't hurt after having them on for too long, and they look absolutely stunning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Perfect Travel and work Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have owned. I bought them on sale, but wish I would have paid retail and gotten them sooner. These are perfect for my needs. Noise-canceling works great and are very comfortable on my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samck, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good noise cancelling. I can’t hear my roommates loud keyboard anymore
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy,
We are really happy to hear that your new headphones are providing the peace and quiet you need to focus!
The industry-leading noise cancellation in the WH-1000XM4 is specifically designed to filter out a wide range of frequencies, including those sharp, high-pitched sounds like a clicking keyboard. By using our Dual Noise Sensor technology and the Integrated Processor QN1, the headphones can effectively silence the world around you, allowing you to stay fully immersed in your music or work without any external distractions.
Thank you for making Sony part of your daily listening.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Softest, Most Comfortable to Wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear glasses, and find most standard headphones uncomfortable. These are excellent for form fitting softness. The sound quality is great. My only issue with them is the headphones smell like chemicals. That's a deal breaker for me, but not for my spouse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renej,
Thank you for taking the time to share your feedback. We're very glad to hear that you find the WH-1000XM4 headphones comfortable, especially while wearing glasses, and that you're enjoying the great sound quality. We are truly sorry to hear about the chemical smell you experienced. That is certainly not the experience we want for our customers, and we understand why that would be a deal-breaker for you. We take the quality and materials of our products very seriously, and we'll be sure to pass your comments on to our product team for review.
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you first get them, they take 3 hours to charge. It is nice that there is a voice that says whether they are on or off if you don't want to look at the code of lights blinking at you. They are definitely grey. Silver to me implies some level of metallic color. They are just a matte grey. I got these cancel out bass music and domestic disputes from my obnoxious neighbors. They do a really great job doing that. There is a point at which they no longer cancel out the bass noise by merely being on without any additional audio being piped in. The case they come in is nice and hardy. Bluetooth pairing them with my phone was super easy. I would definitely buy these again. Would that they just came in more interesting colors than black and grey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatBunnini We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating wi h headphones to buy for the longest time before I finally settled on this pair. They definitely live up to all the hype and the app is easy to use and to adjust the bass. The sound canceling is amazing and exactly why I bought them!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Aec1! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Perfect for people with sensory issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1,000/10!!! I would 100% recommend. I was between this and the AirPod Pros, and I love these. They’re so comfortable and they’re more affordable. I’ve had them for almost 2 years now, and I still love them so much. Their battery life and sound quality is still good, but my favorite is the noise cancellation and the comfort. It fits around my ears instead of on them, and the ear pieces are so plush and comfortable. As someone who has sensory issues, these are perfect. I got them for grad school and continue to use them often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaH,
Thank you for choosing Sony!
We're elated to hear that you’ve enjoyed your WH1000XM4 headphones for nearly two years and that they continue to deliver great battery life and sound quality. Your appreciation for the noise cancellation and comfort, especially given your sensory needs, means a lot to us. Knowing they’ve been a reliable companion throughout grad school and beyond truly makes our day. Thank you for sharing your experience and recommendation!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphones for TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for TV viewing only. I cannot speak as too music sound quality. I will say that comfort is excellent. Build quality is excellent. Noise canceling is the best I have experienced in headphones over the past 10 years. TV pairing with LG OLED is instant about 90% of the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quietcomfort35II, That's fantastic! We're glad you are enjoying the superb noise cancelling feature of your new WH-1000XM4. Good to know you appreciate the fit, design, and build quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We are happy that you give the product a perfect rating! Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Best on the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not find better noise canceling headphones on the market. They really get rid of all ambient noise and the battery means you can wear it all day without having to worry about recharging it. And the bluetooth connection is incredibly reliable. There really is no reason not to get it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi david,
Awesome! We're glad that you like the Bluetooth connectivity and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Real does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had sound cancellation headphones before. They were more than I wanted to spend, even on sale. But I am glad I did and wish I had got them years ago. These work well. Use them at gym, beach and even at home if watching something when I don’t want to bother anyone. Just about tunes everything out. My wife’s not crazy about that. ;-) Battery lifer is good but not great when compared to my previous Sony headphones. Not sure but maybe something to do with sound cancellation ?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB, Excellent choice! We are glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony headphones review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST HEADPHONES IVE EVER PURCHASED!!! Literally can’t say this enough I’m so happy with these headphones noise canceling and amazing ambient sound features! Super long lasting battery!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorM, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Excellent sound all around
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely stunning in just about every aspect. The case is of very high quality and has a convenient mesh pocket on the outside. The headphones fold very nicely into the case. One small gripe is the two small cords (3.5mm and charger that's very very short) that come in the case tend to want to go out of their little section once you take them out. But they do fit in well. The build quality of the headphones is fantastic and they look beautiful. I'm very impressed with all it's features. The app that comes with it is easy to use and allows further customization. The noise cancelling is the best I've ever experienced and can be turned all the way up or down with the app. The sound quality is the best part of these and is truly very good. They perform well with any type of sound and I use these as opposed to my pixelbuds when I want a much more immersive sound experience. I highly recommend these noise cancelling Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shawn,
Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Superb best headphones I use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling too good. Sound is impeccable. You can hear the instrument being play. Comfortable no complain Can get warm . Perfect for fall and winter, not for spring and summer. My question is that can you play hi fidelity track on it, little confused on that one.??? I going to use headphone for years to come.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fit. Easy to set up and connect. Reliable connection. Wore on super long flights over weeks and months of travel and would buy them all over again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KWChamb, wow! We're glad you like the ease of setup and sound quality of our product! Thanks for choosing Sony! ~Earl