Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality, Weight
Super lightweight!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noice cancellation. Light weight. Soft. Comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neni,
Great! We're glad that you like the weight, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the comfort and mic quality is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Worth the upgrade for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a college student that travels a lot for school. I got the XM3’s last year and they were easily the best headphones I’ve ever had until I got my XM4’s the other day. For me it was worth the upgrade just to be able to connect to multiple devices at once. The noise cancelling seems slightly better, but it was already very impressive. I notice slightly more clarity in sound with the new ones as well. The sensor that pauses the music when you remove the headphones isn’t the best because I like to hang them around my neck instead of removing them completely so the music will resume on its own. I’ve gotten so used to pausing as I’m taking them off that it’s not really an issue to me. Placing your hand over the ear cup to activate ambient mode seems to work much faster compared to the XM3’s which was a big improvement for me. I haven’t noticed much of a difference in comfort. I got the silver XM3’s and XM4’s, and the new ones are closer to actual silver/gray with each section matching while the XM3’s have a bit of gold in the color and the color isn’t consistent. I see a lot of people recommending the XM3’s since they’re cheaper now but in my experience that will just leave you wanting more.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Much better than surface 2 and Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I have tried the big 3 consumer NC headphones and these beat the other two. I love Sony sound, but the new EQ has something for everyone. You can dial in a Bose-esque sound profile. I wear for 4-6 hours per day constantly streaming and I get 4 days use from these (NC on). Get them on sale, these are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrDres, That's great! Thank you for the awesome review! We're thrilled to hear you love the sound quality, adjustable EQ, long-lasting battery life, and overall features of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is very good. Easy on the ears and snuffs out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSmith, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Incredible sound cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are incredible headphones; the noise cancelling has to be heard to be believed. It makes plane journeys much more tolerable. The battery life is amazing too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreakEvenFlame, we're glad you like the noise canceling and battery of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Quality Product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have many merits: They sound great using Blue Tooth. They are comfortable and easy to used. Their noise cancelling works well. I need to live with them to make further evaluation. Best Buy matched the Amazon Prime Day price with a faster delivery date. I also got a small rewards discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMNak,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Would Puy 10000 Times Over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING sound quality, the noise canceling feature truly doesn't even compare to anything I've seen, they don't hurt after having them on for too long, and they look absolutely stunning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the noise cancelling, on airplanes you can barely hear the noise of the engines! Would recommend to use to study. Also lasts a loonngg time with only one charge of about half an hour
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hazel,
Fabulous! We are so happy to know that you are enjoying the amazing noise canceling feature and long-lasting battery life of our WH-1000XM4. We truly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, amazing sound, the noise canceling is really good. Best headphones I ever bought!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseA, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4's amazing noise canceling, comfort, and sound quality! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony headphones review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST HEADPHONES IVE EVER PURCHASED!!! Literally can’t say this enough I’m so happy with these headphones noise canceling and amazing ambient sound features! Super long lasting battery!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorM, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have wonderful sound and noise cancelling. They are also very comfortable to wear. These may slide off, so make sure you adjust them well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaR,
Thank you for the 5-star rating and we're happy to hear that you're enjoying the sound quality, noise canceling and comfortable design of the headphones.These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Comfort, Sound quality
Love them! (Perfect for glasses wearers)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, finally found a good pair of headphones that don't hurt my ears when i wear earrings or my glasses!! The sound quality is amazing and they are seriously so comfortable, I couldn't recommend them more they are 100% worth the price :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarianaG, we're glad you love the sound quality and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
BEST headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most comfortable headphones I've used! Others have made my ears hurt, but these are perfect! The noise-cancelling works super well! HIGHLY RECOMMEND!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferE,
That's very nice to hear! We're glad that you like the comfortable design and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life
The Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swear by these headphones. I'm really bad at taking care of things, i've thrown these around so much especially since I work in a warehouse and move around so much they've definitely hit the ground a lot. I needed these because everything is so loud I rather listen to music. Plus they get really dirty so i wipe them cleaned every night and they still work through everything I put them through! The best part is the battery life I always get surprised when they tell me theyre going to die because it seems like I hardly charge them lol. If they ever stop working im pretty sure i'd just but another pair of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dani,
Wow! Thank you for sharing your review on our Sony WH1000XM4. We are very happy to hear that after everything, your XM4 still works perfectly fine and still sprovide awesome sound quality and noise canceling capability and not to mentions the long battery life that helps you enjoy listening to your favorite music for a long period of time. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Best headphones ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle finding headphones that don’t weigh my head down or make my ears ache especially when I wear hats. I HAVE NEVER felt uncomfortable wearing these I could wear these all day and not get tired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
Thank you for the fantastic review! It brings us great joy to hear that you have finally found a pair of headphones that provides the comfort you've been looking for. It's great to know that you can wear the WH-1000XM4 all day without any discomfort, even with a hat. We put a lot of effort into designing them to be lightweight with soft, pressure-relieving earpads, and it's truly rewarding to hear that it has made such a positive difference for you.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Most Comfortable Headset with great sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headset! What a comfort while wearing it , and excellent sound quality. Noise cancellation feature is excellent.Another great product from Sony and addition to my collection!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nasub, perfect! We're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
These are the best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my daughter for her birthday. She absolutely loves them. Great quality, amazing sound quality and they feel good on her ears. She claims they are the best noise-cancelling headphones she has ever used! She is very happy.....so I am happy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TanyaTooToo, We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great clear voice. When you turn off noise it doesn't disturb and good to read or work peacefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello fmamo,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying the WH1000XM4 headphones. We're glad to know you find the voice quality to be clear and that they provide a peaceful, undisturbed environment for you to read or work.
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Price
No real drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only possible drawbacks to this are price (fair but they are not cheap) or wondering how to replace the ear pads. They sound fantastic and the noise canceling is so good I can take a nap at my desk while my kids play Minecraft on the TV :-). I use them for everything from YouTube to CyberPunk and recommend them highly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Herrstreet, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
10/10 gang
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10, gives me my peace. After a long day of work, it silences all the extra noise so I can focus on my 5-9 after my 9-5.
I would recommend this to a friend